Health app on IOS 8 not working

oliverbajusz wrote:

iPhone 5 is not supported due to hardware (chip) limitations.

Can you please provide the citation for this?

http://en.m.wikipedia.org/wiki/HealthKit#HealthKit

http://osxdaily.com/2014/10/08/track-fitness-health-app-iphone/

http://iphone.appleinsider.com/articles/14/07/07/apples-health-app-gets-m7-copro cessor-step-tracking-in-ios-8-beta-3-adds-new-data-categories

just a couple of sources. I'm sure if you dig deeper you will find something 'official' - probably well-hidden/fineprint.

Look for a 3rd party app / watch to push data to it / add it manually. That could work but I can't be asked to do that.....

That sounds reasonable, however I am surprised that Apple mentioned nothing about it. They are usually quite precise when it comes to what features are supported on what devices.

They should have mentioned the step tracking was not available in iPhone 4s, or 5 even though the Health App is there.

With that said, that doesn't tell me why Data from supported Apps doe snot get sent over to the App.

Bu I guess that-s a different question all together.

What those articles seem to be saying it that the the Health app doesn't track steps on the iPhone 5 without a third party option. And that makes some sense. However, there are apps such as Withings that track steps on an iPhone 5 and sync to Health. No external device required.

My UP syncs Steps well, but also having problems with sleep. Sync'd once correctly, but that is it. It seems to take the receipt of two sleep data points for each day and only one appears to be coming over from the UP app. I have tried shutting off allowing UP to "read" data, but so far that hasn't helped.

I have seen this issue a number of times. Hope you were able to fix it!

The good news is that the Health app now populates with info from other apps, e.g. (in my case) the Withings Health Mate app. The bad news is that the data it adds is not always correct. For example, according to my Withings app, the number of steps I have taken so far today is 7,402. And Withings gets this info from the motion sensor in my iPhone 6. The number of steps I have taken according to the Apple Health app is 12,391. I assume the Health app also gets its data from the iPhone motion sensor. I know for certain that the Withings data is the correct figure (because my wife has done the same number of steps on her Fitbit). So I have no idea where Health is getting its incorrect data from.

The other data in Health, including weight, Body Fat, and BMI is identical to the Withings app, and that is the only source for the data.

Looks like the Health app has a way to go before we can describe it as cured.

Neither my steps nor my sleep will sync from UP, but the data from MyFitnessPro syncs fine.

I upgraded to iOS 8.02 to iOS 8.1 and now my health data does not include blood glucose entry. What happened?

Wow! Pretty lame that an iPhone 5 -- which is barely two years old, and still the phone 90% of the apps on the App Store are "optimized for."

From what I can gather of the Health App, it relies on third-party apps and hardware devices to collect and aggregate data. No major chip capability issues here that I can see. Maybe some newer third party hardware devices are not compatible with the iPhone 5, but virtually all third-party apps are, and that's all I planned to use; and I'm sure the vast majority of fitness and health hardware devices are compatible too.

According to the Health Apps "Sources" settings, I have two apps on my phone that should sink with the Health App: myfitnesspal and Runtastic Pro. All the apps recognize each other and are setup to share data with each other. This despite, the fact I unfortunately only learned today in this thread -- that iPhone 5 is not supported for such a basic data collecting and and aggregating tool. I'm both dismayed and stumped! And why does the Health App pretend to work on my phone? For that matter, why was it ever installed on an incompatible device?

In short, I believe Apple could have easily made the Health App compatible with iPhone 5 -- even if the iPhone 5 might not support all hardware devices. That would be a minor nuisance given the vast supply of compatible hardware and virtually all software.

Instead, they deliberately chose to force obsolescence on their customers and rolled out the Health App without even a footnote on compatibility to all iPhone 5 users. (Adding insult to injury, the Health App is a permanent squatter on my phone and cannot be removed.)

I'm disgusted! This has to be one of Apple's biggest rollout gaffes since the Maps app. And it's inexcusable for a top premium brand like Apple. Heads should roll.

I assume that the iPhone 5 can't run the Health app because it doesn't have a motion sensor. This was only introduced with the iPhone 5s. Pretty silly that you can't delete the app tho. I still find it crazy that I can't remove the stocks and weather apps, neither of which I use. (There are much better non-Apple versions available.)

I up-graded my iOS to the latest version and lost the entry for blood glucose levels. I was told by a tech from AppleCare that Apple decided to remove the blood glucose entry on the Health App with the new up-grade from iOS 8.02 to iOS 8.1. I use the blood glucose levels data entry to keep track of my these levels because I am diabetic. I asked why would Apple get rid of the blood glucose entry and keep an entry for blood alcohol levels? She could not answer me. It certainly makes no sense to me.

I just lost my health data after having my iPhone 6 for a few days. Here's what I did to recover:

1. Closed health app

2. Optional - closed other apps

3. Powered off my phone and wait few minutes

4. Power it back on

hope this works for you as well.

I have the same problem; I can't use the health app on my iPhone 5c. Someone wrote that the Health app is not supported by iPhone 5, but it works fine on my friend's iPhone 5s. Anyone know a way to make it usable on 5c? Thanks.