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IPhone 6 Plus is dead its not turning on

My brand new iphone 6 plus has died on me, its been 3 days its not switching on.

The battery was full when it just died I havent even used the phone that much and is always kept

in a safe place.


I have attempted everything in turning it on but nothing seems to work from the home button to the

Power button.


I spent £700 on a faulty phone which hasnt even lasted me 1 month im so annoyed.


the phone is dead .....l thats the quality of new iphones im so upset, no phone and all

that money I wasted.


please help or advice if you can, thank you

iPhone 6 Plus, iOS 8, brand new iphone 6 plus

Posted on Oct 16, 2014 5:03 AM

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Question marked as Best reply

Posted on Apr 10, 2017 8:45 PM

Kaidra122 wrote:


This is the same thing that happened to me when I went to apple. They didn't try to help with it or anything.

So they didn’t even talk with you or look at you?
Did yo make an appt?

145 replies

Dec 13, 2014 7:26 PM in response to Marti5kl

Thank you for sharing this method - worked for my iPhone 6 plus too. The phone was working perfectly fine until this morning, after waking me up with the set alarm, suddenly died. Tried charging but no respond. Finally followed your suggestion - press wake/sleep & Home button until the phone start up again. Now its working fine.

Dec 15, 2014 2:29 PM in response to Matt_M.

Thanks for all your advice. I ended up taking my iPhone 6 to the "Mac Hospital" (Mac Centric) in Shreveport, la. they're good at fixing Apple products and the guy expects to send it back to Apple for replacement. The phone would not sync or restore... would not stay on... would not do anything. occasionally i'd get a solid blue screen... sometimes red... sometimes red and black. all very odd.

Dec 19, 2014 6:35 AM in response to fopaw

Hi there, I have had this issue twice. I have found a solution that has worked both times. Iphone


BEFORE
1) My Iphone 6 is dead.
2) When I plug charger in, there is no battery symbol that tells me it's charging.
3) Without the charger, hitting any button does NOT bring up the batter symbol.

4) Will NOT connect to Itunes
5) All attempts to do the things in the trouble shooting list fail

6) THE PHONE IS TOTALLY UNRESPONSIVE



Ok So it appears that the phone is in some sort of dormant stage. If you try to charge it for 30 Minutes and it is still dormant, (No battery symbol, then From My experience, it's not charging or recognizing the charger. So this next step is touch and go, but it eventually works.


1) Let phone charge for an Hour
2) Keep cable plugged into phone, but remove it from the computer or wall plugin.
3) Hold Home button and right hand side button down at the same time for like 30 seconds.
4) Your battery symbol will return. (If it doesn't, plug back in and repeat steps every 10 minutes)
5) Plug the USB connector back into the computer or wall plug.
6) Leave phone alone to 10-15 minutes while it charges enough to turn it on.


This has happened to me twice now. And both times this has been my solution. Good luck. Let me know if it works for you. !!

Dec 19, 2014 4:33 PM in response to CoffeeFan2

This worked for my 2 month old iPhone 6 plus. When it came back on there was blur on the screen (like interference) but was okay after I put it to sleep and then on again.

But I am surprised at the quality of this type of phone. I never had an iPhone reboot but the iPhone 6 plus restarts itself once every 3 or 4 days.

Something s fundamentally defective with this model or specific batch of products. I am recommending anyone who asks me about it stay away from this model.


Thanks for you fix. It worked for me.

Dec 24, 2014 6:07 PM in response to CoffeeFan2

This worked for me too CoffeeFan2! Thank goodness for this.


May I just comment that Apple's Support do not tell people that they should be experiencing this and they should try to hold home and power button just to boot the phone after backup/restore etc?


Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support - they just put there things like it's not supposed to reboot or something


Thanks again !🙂

Jan 5, 2015 6:17 PM in response to ShafNZ

I Have a question guys what if my iPhone 6plus has a pixel lines at the right side of my screen? do you guys experience this too. I need help because on January 4,2015 I saw that my phone has those lines. I Want to get rid of those lines on my screen. I hope you guys help me and others who are experiencing this problem. Thank you I hope you guys find a solution for this problem.User uploaded file

IPhone 6 Plus is dead its not turning on

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