Update: Went back to phone store last night. They tried three different "secret" ways to wipe the phone completely, reload the ROM, so it makes it a brand new phone again. It took over two hours for them to work on it. All three methods failed as the phone would not stop being a brick.
Apple then blamed my iTunes and the 5S backup I used saying it corrupted the phone. I should delete my iTunes and all my backups and reinstall everything.
I said, "Okay if it was my iTunes that corrupted it, should your three attempts at wiping and reloading the ROM work? Making it a new phone again?"
"Well, yes, it should have." They replied.
"Would my restore from iTunes cause the phone to destroy some mechanics or memory, or would it just have messed up some system files, which you would have been able to easily restore?" I asked.
"No, the iTunes restore wouldn't have harmed the memory or electronics in any way that we couldn't restore the phone." said they.
"So the phone is defective from the factory, correct?" I said hitting the punchline.
"Well....yeah." They admitted sheepishly.
Bottom line they try to blame me and my bad iTunes backup, which worked just fine everyday for my iPad and my 5S, until they finally admitted the phone was junk.
They ordered a new one to replace it. November 21st earliest arrival. I waited six weeks for this piece of junk and now need to wait another month.
Not happy, folks.
