You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I updated my computer this evening to Yosemite, and all of a sudden Aperture does not work. So, I see that there is an update available for Yosemite compatibilty, and when I go to update, I get the following error: And this was a legit copy of Aperture that I bought way back when 3 came out (actually it was an upgrade from v2)... Any ideas?
MacBook Pro, OS X Yosemite (10.10)
Works just fine here:
It says that the update is not available to the AppleID that is currently signed in.
It appears Aperture was bought under a different Apple ID.
This copy of Aperture was bought at the Apple Store (not via the App Store). This is the only Apple ID that I've ever used, and I had no problems updating any other applications. I'm assuming that I may be able to update to 3.6 from the direct downloads area, but 3.6 isn't available on here (Apple - Support - Downloads) yet 😢
Do you see Aperture on the "Purchased" tab of the AppStore? Then check, if there is an "Accept" button to press.
If you bought Aperture with a serial number and not yet updated it to Aperture 3.5.1, you still have to change the licence to an AppStore and accept it to your AppleID.
No, sadly because I didn't buy it in the app store it doesn't show up in my purchases section (I bought this well before the app store for OSX even existed... for $299, then $99 upgrade no less). Even if I go to the Aperture page on the app store the only option that I get is to "Update", but clicking on that link gives me the same error message (see below).
The copy that I had on my mac was 3.4.5, which I was pretty sure was up to date, as I don't believe that I was prompted to update to any versions after that (I've never had an issue updating Aperture before using software update, but the last time I updated versions and not RAW support may have been under Mountain Lion)... Also, it appears that on the apple support downloads page (http://support.apple.com/downloads/#professionalsoftware) the latest version posted is 3.4.5.
Apparently this isn't a new issue (I bought Aperture in a box et can't upgrade from 3.4.5 to 3.5."... looks like I may be doing some downgrading to Mavericks this weekend just so I can update Aperture to 3.5... You would think Apple would make this simple for us shmucks that bought software the old fashioned way before they came out with this new-fangled way of installing apps 😕 sheesh!
My box set Aperture was picked up as purchased by the App Store, even though not purchased via the App Store. What version of OSX and Aperture were you using prior to the Upgrade to Yosemite?
Ernie
I suggest contacting AppleCare to see if they can provide some assistance. Since you paid for it, I'm sure they'll be willing to help.
No, sadly because I didn't buy it in the app store it doesn't show up in my purchases section (I bought this well before the app store for OSX even existed... for $299, then $99 upgrade no less). Even if I go to the Aperture page on the app store the only option that I get is to "Update", but clicking on that link gives me the same error message (see below).
Have you checked the "Purchased" page? What is supposed to happen , is , that your licence for the boxed version will be converted to an AppStore licence. The Aperture update is supposed to appear on the Purchased page, with an "Accept" button beside it. Pressing "Accept" will assign Aperture to your Apple ID.
For some members here it was necessary to set the primary system language to English and the region to the United Kingdom and to restart the system for this to work.
Purchases page on the app store does not even show aperture as an application i have purchased, so i am unable to accept any terms or conditions... I've changed the region to UK (and rebooted) and back again and still no luck. I'm going to try and set up a VM with a previous version of OSX Mountain Lion or Mavericks and see if I can install Aperture onto that and get the linkage to occur with the app store and my purchased app. Just wish Apple had thought of this scenario when they implemented this system. I understand that they want to curb software piracy, but when it keeps legit customers such as myself from being able to upgrade their software then it is probably doing more harm than good as they are hurting paying customers and the people that are getting pirated software are going to figure a way around this :-(
Mavericks, but only for a week or two... I held onto Mountain Lion forever due to some incompatibility issues with the version of Parallels I was running and my unwillingness to continually give Parallels $80 every time I upgraded my laptop. I don't think I ever manually went into the app store to check for aperture updates during that time frame (as I knew it was a short term thing anyways as I was going to make the jump to Yosemite and Aperture was working fine in Mavericks... and it's not like they have been pushing out new features for this software that they are about to show the door).
This same exact thing just happened to me and i'm so upset. Were you able to figure out any easier resolution???
OK, here is the solution that worked for me... a total pain in the rear, but hey it worked and I'm back in business...
- Download the latest version of OSX (prior to Yosemite) that you can from the App Store (once it downloads it will tell you it can't install, that's ok, we just need the installer)
- Download and install VMWare Fusion from www.vmware.com (they have a free thirty day trial).
- Once VMWare is installed, it will open up a wizard for creating a new Virtual Machine. Choose "Install from a Disc or Image" and then in the next screen, choose "Use another disc or image" at the bottom of the screen, then navigate to the "Install OS X Mavericks" which is now in your Applications folder.
- Once you have chosen this and clicked next through the next few wizard screens (asking where you will place the VM, etc) you will begin the MAC install on the Virtual Machine which takes about 30 mins or so. Once it is up I logged in with my apple id that I am using on my main machine (we are trying to map our aperture license to our apple id)
- Go grab a coffee, beer, glass of whiskey and wait.
- Once the install is complete and you are up and running on your Virtual Machine with Mavericks (which is the version i installed, but previous versions may work as well), now it is time to install Aperture on your Virtual Machine... You may have to map your CD drive with the installation media to the VM... Go to the Virtual Machine Menu, then select CD/DVD and then "Connect CD/DVD".
- Once Aperture is installed on your virtual machine, now go to the app store in the VM... Aperture won't be listed as an application to update "surprise", but if you scroll to the bottom of the page you will see a link for Incompatible software, click it and Aperture will show up... Now click Aperture in that list and it should bring you to the Aperture product page... on this page click "Update". It will then tell you that 3.6 is not available to run on your operating system, but it can install the latest possible version of the application. Confirm this and let it update.
- I opened aperture on the VM, but not sure that this is necessary.
- On your Yosemite installation, now go to the updates in the App Store and attempt to update Aperture... once I had updated the Aperture on my Virtual Machine, I was now magically able to update the Aperture on my Yosemite installation and it works (at first the icon on my tray didn't update, but clicking on it brought Aperture back up again!)
I hope this helps... this really put a scare in me last night and I've been trying to find a solution... I didn't want to roll back to a prior version of OSX just because I couldn't access my 500+GB of photos :-)
my solution is now posted. hope this helps you out :-)
WOW - that seems crazy!! I guess this is our only option, its disappointing that Apple didnt catch this error and help us out with an alternative download solution. I feel ancient, I bought aperature in 2009 on a cd just like yours, lol. I have the 27inch desktop, and just yesterday I purchased the 15 inch macbook pro - all i wanted to do was use the migration assistant to transfer my photos and videos to the laptop to continue editing. But, both devices prompted me to need OS X yosemite in order to make the transfer. You know what happened next, the thought of having to repurchae aperature for 79.99 after ALL ive spent was devastating!!
Aperture won't update to 3.6 under Yosemite
