Yosemite breaks Ricoh/Lanier Aficio SP C240DN

Hi all,


Upgraded my late 2012 Mini to Yosemite, getting "Stopped - 'Filter' failed" when trying to print to my C240DN. The same occurred with the Yosemite betas and resolved with Mavericks. I've installed the both the Ricoh and Lanier driver updates to no avail as the C240DN is not supported by them. I'm using the latest available Mavericks driver from the Ricoh/Lanier site.


Any help greatly appreciated, thanks!

Mac mini (Late 2012), OS X Yosemite (10.10)

Posted on Oct 16, 2014 7:40 PM

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80 replies

Jan 15, 2015 9:31 PM in response to macuserx11

I don't know if this will help you but, I sure feel your frustration.


I'm running Mavericks on a Mac Mini quad core and experienced the Broken Pipe issue right out of the box new. The problem seemed to occur only with PDF document printing through Preview. For example, printing a web page in Chrome works fine. BTW, my printer is an HP CP2025dn color laser networked (not USB.)


The solution for me was to install Acrobat Reader 11.0.10 and let it be the default for PDF files, reset the printing system, restart the mac, reinstall the printer, and print the PDF in Acrobat Reader. Success! Now even printing PDFs from Preview works.


My conclusion (aka guess) is that Acrobat installs an updated or proprietary version of a file(s) in the OS X distribution. I had this same problem on my Snow Leopard Macbook Pro (early) and if memory serves, this was the fix for it as well.


Hope that helps.

Jul 26, 2015 1:02 AM in response to Sargasmic

Thank you so much for your brave and insightful posts! It was good therapy...any perceived slight against Apple draws denial and wrath here. Mac devotees get defensive and hostile. Curious thing, I learned that many of them dread and avoid updates till a release is proved stable anyway.


I am reading this at a time when an OS X update disabled my camera. (I can see the photos but can maybe only get to them with a card reader...Kodak no longer updates it...Apple doesn't care...so I will need to buy a new camera now...maybe one Apple supports...hmm?!) But I am here because I too have broken pipe/printer issues. Tough luck again, I have a Brother (HL2230) that is no longer updated. Printer error logs, debug, console all point to an authentication problem. To be more precise, the updated sandbox is blocking some print functions (errors appear as if Cups and the sandbox are in a permission war). Additionally, I suspect the sandbox is behind other console issues I see.


For me, Mac has been a sad disappointment. With Windows, I could find answers in days, or roll back an update. Gave me great joy to fix it myself. With Mac, I need developer skills or a budget for tech support. Curiously, as I search, it seems that techies branch out to use other operating systems anyway--so few answers apply to my current situation.

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Yosemite breaks Ricoh/Lanier Aficio SP C240DN

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