Level 1

10 points

These apps have already been accepted

I reformatted my HD and had OS X Yosemite reinstalled. When I go to my "Purchases" page in the App Store I have a list of Apps to "Accept." However, when I click "Accept" and put my password in it tells me 'These apps have already been accepted" which is true. Under the list of 6 apps I have to accept it shows my purchases which includes those 6 apps. I can install and use them no problem. It is just a minor annoyance that whenever I look at the "Purchases" page I have this list of 6 apps it is telling me to accept, and there is no way to get this to go away.

MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on Oct 16, 2014 9:30 PM

93 replies

johnprgr

Level 1

0 points

Oct 19, 2014 4:52 PM in response to MattAndersn

Just adding my issue, also all 6 apps, one thing that mine is also doing when I go to app store to re-download them, pages now reflects that I have to pay 19.99. When I originally purchased this mac the app came pre installed for free.

Oct 19, 2014 5:04 PM in response to MattAndersn

Same problem - iMovie and iPhoto. Just started today after I upgraded to Yosemite. I had downloaded the latest versions of these apps today, as well as the iWork apps, from the Updates page. I've also taken a little time to get these "Accepted" - signing in/out of App Store, restarting App Store app, restarting system - but they just come back. I expect we're not the only ones experiencing this.

FYI - another, older thread from 9/2013 has been revived with this problem induced by Yosemite. It's here:

"You Have 3 Apps to Accept" ?

Oct 20, 2014 5:54 AM in response to MattAndersn

Just to add that I'm having the exact same problem with all six apps. Tried a lot of things (logging in and out of app store, reinstalled Yosemite, etc.), but nothing seems to work. Also noticed that the apps are not getting updated. Must be a problem at Apple.

SaraSM

Level 1

4 points

Oct 20, 2014 7:15 AM in response to blackdogaudio

I too have the problem on my iMac, but not my MBP.

Oct 20, 2014 7:17 AM in response to MattAndersn

It's been indicated in these forums many times that Apple personnel do not monitor these discussions. To report a problem directly to them you need to send feedback here: http://www.apple.com/feedback

I reported this problem to them this morning.

Oct 20, 2014 7:38 AM in response to MattAndersn

Add me to the list. iPhoto and iMovie...

Oct 20, 2014 1:07 PM in response to rangersix

anyone will try my workarounds ? (one of that actions helped actually!)

I'm just curious WHICH one of three actions solved that issue for me...

Oct 20, 2014 1:14 PM in response to Dorian%Gray

извините я не понимаю по английский,можо по русский

Mon, 20 Oct 2014 13:08:04 -0700 от Apple Support Communities Updates <discussions-updates@apple.com>:

>Apple Support Communities

>Dorian%Gray has posted in the Using Mac App Store community.

>These apps have already been accepted

>anyone will try my workarounds ? (one of that actions helped actually!)

>I'm just curious WHICH one of three actions solved that issue for me...

>To post a reply, go to the discussion in Apple Support Communities.

>You are receiving this email from Apple Support Communities. You can change your email preferences in your Apple Support Communities Profile .

Oct 20, 2014 9:42 PM in response to MattAndersn

This morning the problem was solved on my MBPr, so I'm guessing they are rolling out updates to solve the issue.

Oct 20, 2014 10:23 PM in response to MacDaddyDK

I too have the list of six and have not had success in getting rid of them.

Oct 20, 2014 11:32 PM in response to MacDaddyDK

Well that was a short success - the list of 6 apps is back...

Oct 21, 2014 7:54 AM in response to MacDaddyDK

MIne come and go. This morning they were not there.. I come back later and they are back.

Sivart79

Level 1

0 points

Oct 22, 2014 12:08 AM in response to SaraSM

Same here.

manrmt

Level 1

4 points

Oct 22, 2014 2:03 PM in response to rangersix

Me too, "You Have 2 Apps to accept" in App Store/Purchases w/Yosemite. I can't accept iPhoto & iMovie. I wonder if iTunes 12 plays into this...?

Oct 22, 2014 5:47 PM in response to manrmt

No, iTunes 12 is a separate issue. If you are having to update and update, and then update again to get iTunes 12.0.1 to actually update, the solution (according to apple care) is to go to https://www.apple.com/itunes/download/ and download it manually and install. I had to do this and that worked.

On the "You Have 2 Apps to accept" is different than the issue I have which is that I have "You Have 6 Apps to accept" and I already had them in the purchased section and had updated them. Every time I accept them I get the message that they have already been assigned to my apple ID and re-appear. I spent 1 hour on the phone with apple care on this and went up the chain to a specialist. They had me submit screens shots of my entire process of "You Have 6 Apps to accept" to the window that shows my apple ID and that I was indeed logged in to the window that says that they apps have already been assigned to my apple ID. They are well aware now of this issue, and this thread, and there are many that are having this problem. It is now with their engineering to determine a solution. It also seems to be computer specific. While my MBpro retina has this issue, 2 of my mbpro 13" on the same account do not.

If you have apple care, you might want to call them and have them help with your issue which is different from what my issue is.

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These apps have already been accepted