TMaverick Author

Level 1

20 points

Kingston DataTraveler Vault Privacy will not mount Yosemite

My encrypted USB drive will not mount in OS X 10.10. Drive worked just fine with 10.9.5

After inserting drive and selecting Mac folder, double-clicking the DTVP program will Crash every time.

Process: _DTVP [445]

Path: /private/var/folders/*/DTVP.app/Contents/Resources/_DTVP.app/Contents/MacOS/_DT VP

Identifier: com.yourcompany._DTVP

Version: 2.0.0.3

Code Type: X86 (Native)

Parent Process: ??? [1]

Responsible: _DTVP [445]

User ID: 502

Date/Time: 2014-10-16 22:24:21.011 -0700

OS Version: Mac OS X 10.10 (14A389)

Report Version: 11

Anonymous UUID: 00C96137-AA09-AA43-265C-460B6E6258B6

Time Awake Since Boot: 360 seconds

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020

...

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MacBook Pro (Retina, 13-inch, Late 2013)

Processor 2.8 GHz Intel Core i7

Memory 16 GB 1600 MHz DDR3

------------

MacBook Pro with Retina display, OS X Mavericks (10.9.2)

Posted on Oct 16, 2014 10:33 PM

43 replies

TMaverick Author

Level 1

20 points

Oct 17, 2014 9:08 AM in response to TMaverick

Kingston responded to my problem. They are aware of this and should have more information next week (Oct 20-Oct 24, 2014).

Tom

Jahuu

Level 1

0 points

Oct 17, 2014 10:16 AM in response to TMaverick

I'm having the same problem. Please update when you know more.

I'm glad I didn't update my MBA which I use for work...

Oct 19, 2014 5:58 PM in response to TMaverick

Likewise. Also having same problem. Let us know when you get a response from Kingston.

Thanks

smcinto6

Level 1

0 points

Oct 20, 2014 10:16 AM in response to Drew Reece

I don't think that will help me currently get the data off my USB stick will it?

TMaverick Author

Level 1

20 points

Oct 20, 2014 10:16 AM in response to Drew Reece

Thanks for the suggestion, but I need my encrypted USB drive for Windows, too.

TMaverick Author

Level 1

20 points

Oct 20, 2014 10:17 AM in response to smcinto6

If you have Parallels, the USB drive will mount in Windows without issue

Oct 28, 2014 9:30 AM in response to TMaverick

Have the same problem with sticks used enterprise wide.....

Nov 3, 2014 12:41 PM in response to chuckfromtampa

Eta 1-2 weeks

Nov 20, 2014 9:47 AM in response to TMaverick

So they've created a solution that works on Windows only, when they know that the issue is with Mac only. This isn't much of a solution for me at all.

smcinto6

Level 1

0 points

Nov 24, 2014 7:48 PM in response to TMaverick

I also successfully got my DT4000 to work on my Mac using this method. I had an old windows laptop to run the fix and backup. Thanks!!!

Roman1

Level 1

31 points

Feb 9, 2015 1:17 PM in response to andyfromport elgin

Super. 🙂

Philuk99

Level 1

0 points

Jul 12, 2015 9:34 AM in response to Drew Reece

Apologies not the exe but the DT 400_Launcher.app file

As before works ok if I'm using Window 7 via my VM on my Mac

Phil

Aug 4, 2015 5:49 AM in response to John Lockwood

Kingston replaced my Data Locker+ after I emailed multiple times and then called their service center. I cited their warranty guaranteed the functionality of the peripheral on Mac & PC.

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Kingston DataTraveler Vault Privacy will not mount Yosemite