I am unable to use iPhoto after upgrading to Yosemite.
I have two apple id and when I used one of them i get the message This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled'. I am unable to use the other which might the registered Apple Id since the option to log in does not appear. What do I do?
I can't use iPhoto and the iPhoto library to does not work
Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
Are you logged into the App store using the Apple ID that was used to purchase iphoto (or to set up the computer if it came preinstalled)? if not then log in using that Apple ID -- I you are contact App store support (link is on the right of the App store window) for assistance
LN
Thanks _ I think I've progressed though have not been able to download the latest iPhoto. At least now Im getting an error message with Try Later. Will let you know if I succeed - thanks once again
I am unable to use the other which might the registered Apple Id since the option to log in does not appear. What do I do?
Sign out of the App Store and then sign back in with the other Apple ID.
Thanks am in the process of trying that now but I am now getting a message that says ' An error occurred during purchase' . Guess that is better than before. Will keep trying. I've got a couple of thousand photographs locked up in iPhotos and IPhotos Library 🙂
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Same thing happened to me. I could no longer update any software from the apple store app. Keep showing "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled'" and log in use another id, it's saying "An error occurred".
I have used the same apple id to update and upgrade before w/ no problem at all.
"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled'"
This can happen, if you are connected dot the wrong App Store. Check your System Preferences, if the Region is set to the country where your AppleID is registered. If the Region should be set to a different country, you will not be connecting to the AppStore where you purchased your apps.
I'm having the same issue. I have only one Apple ID, and yet now that I've installed Yosemite, I get this:
this update not available for this apple id
This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
Frustrating!
I'm with Terence on this one:
Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
Thank you all for your suggestions. None of them seemed to work though. I have however been able to download a comparable version of iPhotos. Giving below the process:
1. Contact your local Apple Support Team ( official one) on the phone - In India the number is 1800 425 0744. They were very patient in walking me through the process
2. Copy and paste all your iPhoto libraries to Desktop - this will take time depending on the number of photographs. This is just a precaution to back up your photos
3. Check that all the iPhoto library folders/ files on Desktop are the same size as the ones in the library - right click and get info
4. If all the folders and files in your desktop are the same size - then uninstall the iPhotos from your Applications
5. Go to App Store and download iPhotos - it still is free!
All the best to all struggling with Yosemite and all the problems it brings with it. I hope there are not too many
I'm on holiday in Mexico and the Apple Support line wants me to give a phone number here - everything is then in Spanish. I live in Canada, and speak English. Has anyone found a way to get iphoto running?
Sure - lots and lots and lots and lots of people and lots and lots and lots more - in fact very few have had problems
If you have a problem then start a new thread with the detais of you system and of your problem and the volunteers here will be happy to help you
Posts like "has anyone found a way to get iPhoto running" give nothing for anyone to be able to assist - about all one can say to that is click on iPhoto in the Dock
use the "learn More" link under asking questions for suggestions on asking a good question - Tutorials
LN
I have the same issue with one user ID, called tech, the guy had me unistall Iphoto, brought me back to square one, the disconnected, souinds like they dont have a clue on issue
Good luck with that, my tech got frustrated as I am, Between this and IOS8 on the ipone 5, (another cluster headache).... just a bad qtr for apple! Totaly uninstalled IPhoto..now I cant even get to pic 's I had done over the past 3 years
Can you help w/this issue? We've all downloaded the Yosemite update and are told to update but can't. I've also been on the phone w/Apple. they recognize a problem and told me to call back in 5 days? What do I use in the interim?
Iphoto Not Working After upgrading to Yosemite
