FileVault stuck on "Encryption Paused"

After upgrading my MPB to Yosemite, I elected to turn on FileVault. In the Security & Privacy panel of System Preferences, the status shows "Encryption paused" and the text under the progress bar reads, "Connect power adapter to resume encryption." Trouble is, I am running from the power adapter!


I have rebooted and tried another power adapter. The battery icon in the menu bar correctly changes from battery to power adapter as I connect and disconnect. However, the encryption status never changes. I have left the machine running overnight with no change.

Any ideas?

MacBook Pro (Retina, Mid 2012), OS X Yosemite (10.10)

Posted on Oct 17, 2014 7:25 AM

Reply
348 replies

Feb 5, 2015 6:15 PM in response to applemyl

I tried this after logical / partition repairs and it still does not solve the issue:


Shut down your Mac.

Unplug your Mac's power cord.

Press and hold the Mac's power button for 15 seconds.

Release the power button.

Reconnect your Mac's power cord.

Wait five seconds.


I also searched the official instructions for reseting the SMC (which doesn't include holding the power button for 15 seconds) but that doesn't work either. Unfortunately for my iMac this does not solve the issue and the problem remains. Sounds like some people have had success but not myself.

Feb 6, 2015 5:45 AM in response to scafede

Thanks Federico!

Same problem with a new rMBP 512GB SSD and migrated from a FV2 encrypted MBAir. By quickly using >fdesetup status I was able to see the disk was 98.8% encrypted before it went in to Encryption Paused.

PRAM reset and repair of drive and partition, and on reboot it finished the encryption and started on optimization. Running fdesetup shows 100% encrypted.

I was not looking forward to a wipe and reinstall/restore...


Gerald

Feb 6, 2015 12:48 PM in response to zinnjd

Resetting SMC and PRAM didn't work for me.


I eventually phoned Apple today and they are aware that it is an ongoing issue, and that what triggered it for me was when I started the encryption process but accidentally knocked the power lead which must of confused FileVault a bit.


I had some issues with my partition and disk, so it was escalated to a senior tech who guided me through that and implied that a fix would be issued for it, but that the whole process should work on a fresh install (which I have now), unless of course I accidentally detach it from a power cable (then i'm obviously back to square one).


I won't bother with FileVault for now until its rectified. It's a shame its an issue which appears to have been going on for quite a long time. The senior tech support guy that I spoke to earlier though? Faultless. I'm amazed at the service I received! 🙂

Feb 9, 2015 4:28 PM in response to zinnjd

I've got just the solution! I called apple support and then talked to a senior staff member. He said that this was not necessarily a common problem, but he has seen it sometimes. MAKE SURE BEFORE YOU START THE SOUND IS AT FULL! (Don't worry, you wont loose any memory during this whole process.) First, completely shut down your mac (make sure the power cord is plugged in starting now for the whole time). You will need 2 people for the next step. Press the power button. Before you do, have one person GET READY TO hold command and alt (option) and the other person GET READY TO hold down the p and the r button. Now press the power button. Hold down the buttons, and wait for the startup sound. (The mac screen might flash, don't worry.) After you hear the sound, release the alt and the p button. Then wait to see the apple logo, and let go of these (command and r) buttons. After it starts, it will ask you to pick a language. You will move to the next step. (Do the next step only if you have a password.) Press the file in the upper left hand corner, and press unlock Macintosh HD; then type in your password. After there will be 2 things saying macintosh HD. Click on the indented one. Now press repair (NOT repair permissions.) Wait until it is done. Then click on the apple logo in the upper left hand corner and press restart. Type in your password, and keep the power cord plugged in. Go to file vault. Now it will continue encrypting! Wait until it is done, then unplug the power cord. Voilá! After this step, you can turn off file vault and decrypt (that's what I did just in case, but you don't have to.) Then you are done. But make sure during this whole process that the sound is at full and you NEVER no matter what unplug the power cord.

Feb 9, 2015 4:33 PM in response to nsorr

This solution has been described earlier (and on some blog posts). Keep in mind that sequence to reset the pram (or smc) is different on different machines although the "repair" is the same. This solutions does not work for all of us (like myself with a brand new iMac whose power was never accidentally disconnected). Seems that if the problem was caused by a file system fault this may fix it. But for the rest of us it does not.

Feb 11, 2015 4:02 PM in response to zinnjd

This solution worked for me:

- turn your computer off

- when pressing the power button hold "command r" until the load screen appears then release the keys

- open disk utility/choose english language or whatever you desire

- within the disk utility you will see your drives listed on the left. You will see something like "Macintosh HD" on the very top left with an identical one below it that is indented.

- select click on the one second from top and choose to unlock it/enter your password

- proceed to verify the disk then repair the disk regardless of the results

- proceed to select the very top left drive and verify the disk, then repair it regardless of the results

- quit that program from the top bar menu

- turn your computer off

- turn your computer on normally

- go to system preferences > Security & Privacy

ta da, it should work. While calculating the time/optimizing it do not use the computer for anything else and ensure the computer does not fall asleep. Very specific instructions, but it works. Cheers, Ryan

*keep your laptop plugged in the whole time*

Feb 21, 2015 9:31 AM in response to semsijo

semsijo

I just can't ******* believe it. I bought this new MacBook Air yesterday and guess why I'm switching to Mac from Windows? To avoid ******* **** like that.


I'm really disappointed by Apple. I already tried everything from this discussion but nothing worked. It's still bugged.

I will call the Apple Support now and if they don't have a quick and simple solution, I will find a really simple solution for me: I will just put the ******* thing back in the box and send it back.


Thanks god I have the opportunity to send this piece of **** back, I can't believe that this can happen to a new device from APPLE. This is ridiculous.

Same with me. After some good experience with Ipads and Iphones - I decided to go on with apple. But I am also very disappointed about this massive bug. Also the Apple Support was not that helpful for me. The guy was not really friendly and tried to explain that the only way / solution is to reinstall the OS. OK "so far so good"😟. When I was asking who will reimburs (pay) my time spending nights and hours trying to find a solution he mentioned that I have bought the hardware - the OS is just a free addon - so Apple is not in a warranty Position.😕 (Never mind to get some money back - I just wanted to explain that this is not very user friendly 😉) -Strange! very strange??? Welcome to Apple world?

Feb 21, 2015 10:39 AM in response to piquetalen

WARNING THIS INSTRUCTIONS WILL DELETE YOUR HARD DISK VOLUME:


Type diskutil cs delete [long number as above]


man diskutil

delete | deleteLVG lvgUUID | lvgName

Delete a CoreStorage logical volume group. All logical volume families with their logical volumes are removed, the logical volume group is destroyed, and the now-orphaned physical volumes are erased and partition-typed as Journaled HFS+.



So basically, this is a reinstall of the OS.... That isn't a solution in my books!

Mar 13, 2015 10:38 PM in response to zinnjd

So I bought a brand new Retina MacBook Pro 15" Mid-2014 model with all the fixins, enabled FileVault during system setup, and got this same problem.

I didn't do the NVRAM and PRAM reset. Guided by 10+ years of IT experience working on both PCs and Apple products, I decided it was better to just start over before I got too invested in my install because there's a good chance the half-enabled FileVault encryption would have nerfed the system before too long.


This is how I fixed the problem. FileVault is now working perfectly for me. Don't do this before backing your files up if you care about losing them.

Step 1: Power off the system.

Step 2: Hit the power button to turn the system on.

Step 3: As the system is just powering on (like... right after you hear the Apple gong), hold Command + Control + R to enter the Internet-based recovery. This is NOT THE SAME as the Command + R recovery mode. It loads the recovery software from the internet and gives you more freedom in Disk Utility.

Step 4: Open Disk Utility.

Step 5: Click on the system partition, click on File, and click Unlock the drive.

Step 6: Once the drive is unlocked, click on the partition, go to the Erase menu, and erase the partition with a Mac OS Extended (Journaled) partition. DO NOT SELECT THE Mac OS Extended (Encrypted, Journaled) option. You want to make a fresh, decrypted partition.

Step 7: Exit Disk Utility and install the operating system. It'll take about two-ish hours to download and install the new OS, so put on a pot of coffee and pick a show to marathon on Netflix while you wait.

Step 8: Do not activate FileVault encryption while you're setting up the computer for first-time use. Once that setup is complete and the computer is up and running, go into System Preferences, into Security & Privacy, and turn on FileVault. From that point, do absolutely nothing with the machine until it finishes encryption.


Good luck, folks.

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FileVault stuck on "Encryption Paused"

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