Magic Mouse disconnects

Did you try Mactofer's solution? It worked for me.

1.- Go to /Library/Preferences

2.- Move SystemConfiguration (CUT+PASTE) to ~/Desktop

3.- Make sure the folder SystemConfiguration is not under /Library/Preferences anymore

4.- Reboot the computer

5.- Problem solved

That one I did not try. Move the whole folder SystemConfiguration under /Library to desktop and reboot?

I moved it to the desktop and rebooted. After that, I trashed the folder I put on the desktop.

It's been trouble free for a few months.

See how it goes. Thanks. Now the thing is intermittently losing the wifi connection.

Just cleaned the inside of the mouse with a q-tip and some rubbing alcohol and so far so good

thank you, i did same with some alcohol and it works great

Deleted the system config. Deleted and re-added the mouse. Duracell, Energizer, tinfoil, paper against the batteries and now cleaned the terminals with alcohol.

I've never seen such an overpriced PIECE OF CRAP that just does not work right. It's a fundamental flaw in design and has been this way since I've had an IMAC, about 4 years. I have another IMAC. Same GOD D*** PROBLEM. I have a Macbook pro with a magic mouse. SAME GOD D*** PROBLEM and that computer and mouse is brand new.

APPLE, HANG IT UP. MOUSES ARE NOT FOR YOU.

I give up. I'm going to have to go back to Logitech or something. This is absurd, the amount of hours I've spent on these F****** mouses. RIDICULOUS

Are we feeling better now?

Not me (new to this forum btw, so Hello everyone!).

Have been following this particular forum since post no.1, tried everything...it sometimes works for awhile, and I'm happy that it's finally sorted, but after a while the problem "magically" reappears with my magic mouse (pardon the pun).

I honestly feel that Apple is just not the same company after Steve...I mean - this is not beta testing we're talking about here, Yosemite is their latest OS and it's been what(?) a year now, and they still haven't sorted this bug out?!

I think they're just too focused on the iPhone/iWatch/iPad and have forgotten about us Mac users. It's all about whatever brings the most $$$.

Apple does not care. Steve is gone, as you said, and Apple is too big. All the high ups are all set, they do not care either. No matter who I talk to, they are unhappy with Apple quality and service. They are and have gone downhill. This is a mouse we're talking about. I have no issues with aftermarket mouses. What's the problem Apple? It's only a matter of time till Apple is just like the rest of them. Apple use to be stellar in quality and service. Not any more.

Bluetooth and WiFi can interfere. On several devices there are recommendations to turn off Bluetooth while using Wi-Fi. I had this problem on my new Macbook Pro after the first few hours of work, once that I started a "heavy " (several hours) transfer from the older laptop - using WiFi. The mouse disconnected every 1-4 minutes. After a few hours, once the transfer was completed, the mouse started to work fine, again. On normal network use, this should not happen. But that was a good occasion to discover the new Force Touch Trackpad that is actually brilliant..

Of course, it can also happen from batteries or other software/hardware problems, but in my case, with a brand new laptop, the source of problems were the interferences. To isolate the problem, try to turn off the WiFi. If the mouse still disconnects, there is a Bluetooth problem or a mouse problem.

Spot on, masskevinjames...you said it best. They have the $$$, so why should they care?! Funny, Apple has gone through this stuff once before...only NOW there's no Steve to come back and sort thing out...people never learn, eh?

Oh, and Cod.Li - I never use wifi. Am on an iMac and use cable for internet connection. Never had this problem with my MacBook Pro which I've never updated to Yosemite (I do use wifi on my laptop) - so my best guess is that it's a bug in Yosemite that Apple either doesn't care about (most likely) or can't seem to fix (less likely). Either way I stand by what I've said - Apple is just not the same company anymore! Do they even read this forum?!

Oh, btw - I only use brand-name batteries too, so that's hardly the issue.

Your best guess is wrong.

I first had this problem with Mavericks, long before I upgraded to Yosemite. ****, it could have been happening as far back as Mountain Lion!

My first "fix" was removing my 2.4 GHz phone from the vicinity of my computer, as recommended by Apple. This seemed to work for a short period of time. However, the problem reoccurred.

Then, after reading Mactofer's solution , I trashed the system configuration file and haven't had a single occurrence since. That's 3 months without a single disconnect.

The only time it gets squirrelly is when my wife fires up her mouse across the room. Then, all it takes is for her to map her mouse back to her Macbook.

I use eneloop rechargeables, no tin foil (except for my hat), and still have my phone placed quite a ways away from computer.

Check to make sure there are no devices, nearby - bluetooth, wifi, RF or whatever - that could be jamming the signal.

The other solution is to buy a "satisfactory" mouse.

Sorry to offend you Curt1591...didn't realize you were so touchy about this stuff (or perhaps just work work for Apple)...

Again, as I said before, it NEVER EVER happens on my MacBook Pro...having a phone/other device near by or not.

Oh, and good recommendations btw, thanks a lot...now all I need is a special type of office, where clients can't enter with their mobile phones, and where my colleagues don't use their computers, just seems like a good fix that....oh and also I won't be able to communicate with clients via the phone, since it might make my mouse disconnect again. I'll just start a "no-clients" marketing agency, I'm sure business will be booming!

But I've got a better (if a bit radical) idea: How about Apple tackle this problem seriously, and finally fix this issue?!

That way we can all go back to work as usual, safe in the knowledge that Apple ACTUALLY cares about their customers.

Oh, I own two Magic Mouses....how "satisfactory" do you think they are?

No offense taken - not until you tossed this sarcasm at me. I'm just trying to offer suggestions that might help. If it isn't any help to you, sorry. However, lighten up!

I am not thrilled with the new Apple either. I am currently having a service problem that puts this into perspective. Try taking your computer in, time and time again, and then have them finally say "We give up".

If I was living in the States, I would have a new iMac, or we would be meeting in court. However, here in Thailand, I have no recourse. The "Senior Tech Advisor", based in the US, has written me off too. In this case of the bad mouse, there is a very very simple solution - buy an aftermarket mouse. I was able to solve my problem. However, if it returns and persists, that will be my nest fix. If it was affecting my business and/or work, I would have been there, done that already.

Unfortunately, for me, buying a new computer isn't quite as easy ........