Smart Mail box not working Yosemite

Hi,

I used you tips and rebuild the inbox - it didn't help.

I also reinstaled (with cmd+r) system -> it also didn't helped 😟

I don't know what to do. Smart Inboxes are broken since I installed Yosemite.

I can't edit (add / remove) rules and some of my mails are not filtered properly.

I would be thankful for any advice.

Try rebuilding all of your mail boxes, not just the inboxes.

Hi, thanks a lot.

Saying mailboxex (not just inbox) you mean i.e. send mails? It didn't helped. (I also rebuilded mailbox'es few months ago, because something was wrong and it worked then)

I have noticed that when there is an email send to me and i am on cc: or on not int the first place in receiver list smart inbox doesn't catch the e-mail to smart inbox that have rules like: unread & all mails send to my.mail@domain.com. But it is not onl moment when mail is not in proper smart inbox.

Another thing is, when i doubble click on existing smart inbox, or create new one there is also no "+" and "-" buttons to add / remove rule. So it is something broken with Mail app. And I have no idea how to work it out 😟

What system are you running. With Yosemite the Add New Rule window should look like this:

You do seen to have a problem there. Here's what you can try:

1 - Boot into the Recovery volume (boot with the Command + R keys held down), select Disk Utility and repair disk permissions and the disk. Reboot normally and check again.

2 - if #1 doesn't help reboot into the Recovery volume and reinstall the system. Then repair disk permissions.

Hi, thanks for your help. I am using 10.10 OS X.

I copied screen from "smart inbox" (Mailbox from menu -> new smart box) settings, but you are showing Rules settings from prefferences. Those are two different things and the one you are showing on screen is working fine and looks the same as you show.

I reinstalled system twice already and I repaired disk permissions and the disk many times, using CMD+R or even disk utilities. And it still doesn't work 😟.

Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.

Mail/Provide Mail Feedback

Thanks Eric, I guess this is last chance for me 🙂

So, I was having issues with Smart Mailboxes not updating properly and not showing the unread count after upgrading to Yosemite and the 10.10.1 update which I was expecting to be an official fix!

As it the 10.10.1 update had no effect, I looked around these forums and found a thread related to Mavericks Mail describing the same issue.

smart mailbox unread counts wrong

The post from JAG66 and the one 2 posts before by Roger.Cavanagh seem to have fixed the issue. I did the Spotlight re-index first and waited for it to finish (check the processes in Activity Monitor - _spotlight user processes should drop down to 0 or a few%)

The second operation that I think ultimately fixed the issues was the DB cleanup described in JAG66's post.

I need to leave Mail running for a bit to be 100% sure its fixed as the Smart Mailboxes are normally up to date when starting Mail. So far though, new emails have shown up in the smart mailbox and the unread count is correct.

Hope this helps someone...

Cheers

Mr A

So, this morning, I opened my Macbook to find Mac Mail was showing new emails but only had unread counts on the Inbox Mailboxes and not on the Smart Mailboxes. Also, not all the Smart Mailbox views were listing the new unread emails.

It might suggest that Spotlight isn't operating properly/fully when the Mac is waking up and Mail is getting new emails.

Closing and reopening Mac Mail does update the Smart Mailboxes though. Those SMB's which didn't show the new emails in the list do after a re-opening Mac Mail.

Cheers

Mr A

Following on from my thoughts on Spotlight (which seems to be integrated in to the Smart Mailbox functionality according to others) it would seem that on closing the lid of my Mac Book for a few hours (8:03am and opening 12:50pm) kills the Smart Mailboxes from being up to date even when new mail arrives.

My Mac was on battery power for the duration of the lid being closed, but other times over night it's had the power cable connected - so not related to being on battery.

My Power settings are

Battery:

Slightly Dim display [checked]

Enable Power Nap [checked]

Power Adapter:

Enable Power Nap [checked]

All other checkboxes were unchecked.

Cheers

Mr A

Thanks OT, I can confirm that your solution worked like a charm 🙂

I followed these instructions on how to rebuild the spotlight index

Spotlight: How to re-index folders or volumes - Apple Support

and my smart mailboxes still do not work. The rules are correct (they've worked for years), and they even worked for several days under Yosemite.