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can no longer send mail after installing Yosemite

can no longer send mail after installing Yosemite

iPad, Mac OS X (10.5.8)

Posted on Oct 17, 2014 2:37 PM

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67 replies

Oct 30, 2014 1:57 AM in response to bkh1918

I screwed around for days but got it working with the following solution.

In mail preferences/advanced un-tick 'automatically detect and maintain account settings' Do the same thing in edit SMTP. Apple have ticked these as a default). I think I then deleted my password in 'account information' and reentered it (done so many thing I can't remember!). My port setting is 993. It's now been working OK for the last 3 days.


Good luck.

Nov 1, 2014 10:53 AM in response to elidiego

I have the same problem. I installed Yosemite more or less when it came out and all was fine until suddenly today, when I found I could no longer send emails from my Claranet IMAP account. All my other accounts work fine, but when I try to send from this account I get an error message: 'Cannot send message using the server replay.clara.net'. But, if I select an alternative server, the mail still doesn't go and I get the error message for the server I switched to. This being the case, and since I have no problems sending emails from this Claranet IMAP account on my iPhone and iPad, this is clearly a Yosemite problem and not a problem with Claranet

I have tried every solution suggested in this and other strings on the subject and none has worked.


This is a major one for me, since this is my business account. I desperately need a fix. PLEASE CAN APPLE ACKNOWLEDGE AND FIX THIS ISSUE ASAP? It is way too common to ignore.


Also, the folder set up has gone crazy for this Claranet account - and only this account, so I imagine the problem must be connected. The in-tray icon for this account - which is in the list of my 7 inbox in-trays - has an arrow against it and all the folders - sent, junk, drafts, etc - are within it. And, within the folders for he respective sent, junk, drafts, etc sections in the sidebar, this account always has a black circle against it and no content.

Nov 1, 2014 11:11 AM in response to roccit

Currently it's 993, but I tried the other ports suggested in this and other strings to no avail. I have deleted the account in Preferences and reinstalled it. I have restarted the computer several times, I have changed the plist text to 'true', etc, etc. Nothing has worked. Not happy about checking via myemail.com, since it involves entering my email account's password.

can no longer send mail after installing Yosemite

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