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iPhone 6 local echo on incoming call from landlines

I have an iPhone 6, 128GB, iOS 8.0.2 on T-Mobile. When I receive a call from a landline, I hear my voice echo back to me. The other end of the call sounds fine to those calling me. I have had people call me from landlines from different areas around town to get different phone exchanges and I still get the echo. I don't get an echo when I receive a call from a cellphone, ISDN or VoIP phone, or SKYPE. The iPhone was reloaded with iOS 8.0.2 with help from the Apple online chat and before restoring any apps or configurations, I still get the echo problem. I took this to the Genius Bar at the Apple store and we could duplicate the problem. We tried a different iPhone 6, 128GB with my T-Mobile SIM with the same results. T-Mobile even changed my SIM before I went to Apple. This problem was also on iOS 8.0. This problem was referred to Apple Engineering.

iPhone 6, iOS 8.0.2, 128GB T-Mobile

Posted on Oct 17, 2014 6:39 PM

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17 replies

May 2, 2016 3:48 AM in response to herminio832

How to solve iPhone echo issues

These are the steps that you need to take when trying to fix the IPhone echo problem. A lot of users who experience the echo problems face it during calls and most times about 2 minutes or so into the call. Proceed with the instructions below to have the issue fixed.

Step 1: Turn speaker on and off - As soon as you are having the echo problem with your device, turn the speaker function on the device on and off and this will resolve the issue temporarily and sometimes permanently. To turn off the speaker function, when in a call remove the screen from your face, and it should be lit-up so you can see the small in-call icons. There will be an icon with a speaker and some tiny bars that are similar to the one on a windows computer. Select the icon twice to turn it on and off. This will resolve the echo issue most likely in a temporary manner but for some persons it will permanently fixed the echo problems. If you find out it is temporarily then you will need to go to step 2 to troubleshoot the issue a bit more.

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Step 2: Remove headset from device - The next thing you want to do in order to resolve the echo problem with your IPhone, is to remove the connected headset from the device. It is a known issue that sometimes the headset can interfere with calls and produce the echo issue that you are experiencing. If you remove the headset and the problem still persists then it’s time to go to step 3 where things will be a little more skeptical since the device will not function in the way it should.

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Step 3: Reboot - The powerful reboot option! Yes you have read correctly, a lot of times your IPhone might undergo a problem and you get so annoyed and turn off or reboot the device and then it magically starts working once more. When experiencing the echo issues with your device it is possible that you will fix the issue by performing a reboot of the device. Once you have successfully done this, you should then try to make a call and see if your issue is fixed. If it is not fixed, you should try step four which is the last resort of course.

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Step 4: Factory Recovery/Reset - This is the final and ultimate step in fixing your IPhone’s echo problem that you have been experiencing. Please do not use this step unless you know exactly what you are doing and furthermore you are likely to lose everything on your device once you have done this step to reset your device to factory settings. Resetting a device is the best possible way to get it back to working order again. If the factory reset option is used and the device still does not work, it is highly possible that there is a hardware problem present with the device so you will likely have to take it in to a manufacturer or certified dealer.

iPhone 6 local echo on incoming call from landlines

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