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O00Dany00O Author

Level 1

0 points

Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard

Hello everyone,

I've a problem on my MacBook Pro with Retina Display 13" (late 2013).

I've always used it plugged with an external monitor (I love double screen), magic mouse and bluetooth keyboard. On Mavericks everything was perfect with this setup.

Yesterday I installed OSX Yosemite and I've found a boring problem: my Magic Mouse and my Bluetooth Keyboard have a 0.5 second of latency, lag. This happen when the Macbook is not plugged with battery charger. When he is on charge, the problem don't exist.

I noticed this bug also on the public beta of this summer and submit the feedback.

I hoped that they fixed this before release but the bug is still here.

How can i solve this boring problem?

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9)

Posted on Oct 18, 2014 7:03 AM

Top-ranking reply

zenojevski

Level 1

5 points

Posted on Oct 18, 2014 1:04 PM

I also reported this issue again and again during each beta release.

This makes the MacBook basically unusable in battery power for doing any kind of design and coding work.

I don't have any bluetooth addons or third party utilities. I also tried clearing PRAMs, and reinstalling Yosemite, to no avail.

Here are some threads about the issue, which, I'm noticing, is common.

Note that while the issue is kind of tolerable using the mouse, it's tragic with the keyboard.

Does this prevent you from using OS X Yosemite?

The issue makes it very difficult for me to use OS X Yosemite

For the report, here are the issues I submitted about this using the feedback assistant:

#116709, #128648, #129129

#132546, #391247

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437 replies

Mar 26, 2015 9:07 AM in response to video_newbie

On march 20, I installed the 2015-002 security update + the Safari 7.1.4 and my Magic trackpad started to be erratic. It disconnected itself continuously so I changed the batteries 3-4 times using used batteries from toys and other things. No improvement. Yesterday I bought new batteries and installed them this morning. I immediately felt something in my hand and it developed into a chest pain. I have to say that I can sometimes feel the wifi so i'm an electro sensitive person. But never I felt such a chest pain with bluetooth. I turn it off and the pain vanish one hour after. My guess is that they boosted or changed the frequency used and it affected the track pad and me. I called Apple to warn them immediately, so If anybody has a hart condition, be aware. I unfortunately have to stop using the trackpad and Bluetooth. It's a shame cause I loved it.

It would make sense that the wifi is involved cause I can usually feel the wifi and had to stop using my trackpad.

So I guess you're right.

inqit

Level 1

0 points

Mar 29, 2015 11:30 PM in response to O00Dany00O

Was looking for solution for three months, and found at last. Try to put this in Terminal (it disables Bluetooth dial-up, looks like there is problem in this interface):

su networksetup -setnetworkserviceenabled "Bluetooth DUN" OFF

Apr 6, 2015 9:33 PM in response to inqit

That worked. Thanks!

Apr 16, 2015 8:33 AM in response to O00Dany00O

I found something that worked for me. It also helped with the losing of my WiFi connectivity.

Go into Network Preferences and delete Bluetooth PAN. This was not connected fir me anyway. As soon as I did I noticed an instant difference.

Hope this helps

Apr 23, 2015 2:23 AM in response to thadfromsharpsburg

I found something that worked for me. It also helped with the losing of my WiFi connectivity.

Go into Network Preferences and delete Bluetooth PAN. This was not connected fir me anyway. As soon as I did I noticed an instant difference.

Hope this helps

wow! this helped INSTANTLY!

May 13, 2015 6:53 AM in response to philipsacht

I have found one solution that works for me every time.

I have disabled "Handoff" in "general" settings on all the accounts, then rebooted.

I have done it for some weeks and it works perfectly if you don't need Handoff feature.

If I enable Handoff again, the problem comes back.

It works on my iMac 27 late 2012.

Try this ...

May 15, 2015 3:38 PM in response to raph_france

This is completely ridiculous that you have to turn off handoff and other things to use Apple's own bluetooth keyboard. sheesh! you'd think that paying the Apple Tax you could at least get some service for it. In any case, thanks for your help with a somewhat okay workaround for now. I'm not sure why Apple hasn't fixed this yet since it's been an issue for 6 months now.

May 19, 2015 5:05 AM in response to chris.j.sanders

I know it's not normal to have to disable functions to make it work, but I suggest this temporary fix unitl Apple fixes the root cause.

If I can help someone ...

Handoff is not a crucial feature.

May 20, 2015 1:55 PM in response to raph_france

retina imac - started noticing magic trackpad lagging. Called support and they had my reset some stuff. I seemed to improve for a few minutes and then back to lagging. I disabled handoff and everything seems very smooth.

May 31, 2015 1:10 PM in response to O00Dany00O

10.10.3 here and the problem is definitely still there...

Chan_L

Level 1

0 points

Jun 4, 2015 7:44 AM in response to O00Dany00O

When I turn off my WiFi, remove my magic mouse BT pairing and re-repair, everything works again .. frustrating ...

Jun 9, 2015 7:51 AM in response to O00Dany00O

Just adding my little 2 cents worth in case anyone from Apple is reading.

I have a 15" retina MBP late 2013 and have been having these problems that lots of others are having with bluetooth peripherals. I'm finding that if I connect my Apple Keyboard, magic mouse or HP bluetooth mouse then they constantly keep disconnecting and reconnecting during use. There is also this half second lag between when I tap or move something before it happens on screen.

Since reading through this thread I have disabled handoff and so far (after an hour or so) I have had no problems at all with any of my bluetooth devices (first time in months).

Jun 23, 2015 12:26 AM in response to chanandler244

Ok guys,

For me it was the wifi channel, my router was on channel 12 and I set it to auto, I assume it moved it to 6 the standard and the mouse is now fine.

Hope that helps.

Jun 26, 2015 2:35 AM in response to O00Dany00O

I have tried the various fixes suggested, including turning off handoff, And I still get the same Constant loss of connection Long pause then reconnection.

Anybody found anything else works to help with this?

Jul 4, 2015 4:49 AM in response to Fustbariclation

I have the same issue here! The long pause and then reconnection of my magic mouse - very annoying! Not to mention that bluetooth is still very spotty when connected to other devices. I'm using a mid 2014 15" MBP

If anyone finds a fix to this please let me know also.

Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard