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O00Dany00O Author

Level 1

0 points

Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard

Hello everyone,

I've a problem on my MacBook Pro with Retina Display 13" (late 2013).

I've always used it plugged with an external monitor (I love double screen), magic mouse and bluetooth keyboard. On Mavericks everything was perfect with this setup.

Yesterday I installed OSX Yosemite and I've found a boring problem: my Magic Mouse and my Bluetooth Keyboard have a 0.5 second of latency, lag. This happen when the Macbook is not plugged with battery charger. When he is on charge, the problem don't exist.

I noticed this bug also on the public beta of this summer and submit the feedback.

I hoped that they fixed this before release but the bug is still here.

How can i solve this boring problem?

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9)

Posted on Oct 18, 2014 7:03 AM

Top-ranking reply

zenojevski

Level 1

5 points

Posted on Oct 18, 2014 1:04 PM

I also reported this issue again and again during each beta release.

This makes the MacBook basically unusable in battery power for doing any kind of design and coding work.

I don't have any bluetooth addons or third party utilities. I also tried clearing PRAMs, and reinstalling Yosemite, to no avail.

Here are some threads about the issue, which, I'm noticing, is common.

Note that while the issue is kind of tolerable using the mouse, it's tragic with the keyboard.

Does this prevent you from using OS X Yosemite?

The issue makes it very difficult for me to use OS X Yosemite

For the report, here are the issues I submitted about this using the feedback assistant:

#116709, #128648, #129129

#132546, #391247

View in context

437 replies

nashntk

Level 1

0 points

Oct 20, 2014 8:50 AM in response to O00Dany00O

Hi Danny,

I had the same issue. It seems like this problem occurs from bluetooth (you can check if your bluetooth is working properly from About this mac > System Report). And everything were solved by resetting SMC Intel-based Macs: Resetting the System Management Controller (SMC).

Hope this help,

Nash.

Oct 20, 2014 9:15 AM in response to O00Dany00O

tried the SMC reset and that did not solve my version of the issue at all. Still just as laggy as ever.

neott

Level 1

0 points

Oct 20, 2014 9:53 AM in response to O00Dany00O

The only seems to happen to me when running off the battery - When plugged into power it is fine :/

[Edit]

Ignore, I saw the original post stated it is when on battery....

I can confirm this though - Hope theres a proper fix soo.

Oct 20, 2014 10:55 AM in response to O00Dany00O

actually, the best and longest lasting fix I’ve gotten for any of this is just to turn bluetooth off and then back on again whenever it happens.

Oct 20, 2014 11:03 AM in response to zenojevski

I am having the same issue since I installed Yosemite. My mouse is not an apple mouse, but it has worked fine for the past 4 years (good mouse in my experience). It is a Sony VGP - BMS30 Bluetooth mouse. Every time I open my computer, I have to restart it in order to get the mouse to connect from scratch. I have to erase the connection before I do by the way. I hope they solve this issue ASAP.

Foane

Level 1

4 points

Oct 20, 2014 11:44 AM in response to Ricardo Valdez

I have the exact same problem with my late 2012 mac mini and Apple keyboard and magic mouse. no solution...

frustrating!!

nex86

Level 1

0 points

Oct 20, 2014 12:15 PM in response to O00Dany00O

It's actually not a problem or issue.
Apple has implemented another battery saving feature by turning off the bluetooth connection every 3 seconds or so as they promised an higher battery life in Yosemite and whatnot..
I have the same thing on my Macbook Air when I updated and it is seriously ******* me off.

paulmack

Level 1

0 points

Oct 20, 2014 5:29 PM in response to O00Dany00O

I'm having the same problem with the 'stutter' effect of Bluetooth. Apple wireless keyboard and mouse, Bose Soundlink speaker. 0.5 - 2 second intermittent disconnect. Initially thought is might be part of the Apple/Bose stouch but it is happening with the Apple devices too.

The only solution I have found is, as Ricardo said in an earlier post, removing all the Bluetooth devices, restarting the Mac then rediscovering the devices. Having to do this daily at the moment. A real pain.

One interesting addition. My MacBook Pro has discovered itself as a device and is now trying to pair with itself. Just wondering how and why that might be?

Oct 21, 2014 2:15 AM in response to O00Dany00O

Hi folks

After upgrading my iMac (27", Late 2012) and my son's MacBook Pro (Retina, Mid 2012) over the last few days, we experienced this lag on magic mouse and wireless keyboard, i.e. bluetooth devices, on the MBP. The iMac was fine.

The good news is - I've cured it.

The bad news - yes, it took a long time!

I tried all the stuff on forums and nothing provided a fix, not even a temporary one. Then I raised a call/had a chat session with Apple - here's what we did:

Disk Utility - select Mac HD - 'Verify Disk'
It found errors
Restarted holding Command-R, went into disk utility and fixed those errors
They fixed cleanly for me
Then, yup, I reinstalled the OS
and waited
and waited
And re-started
And let it all settle down.

Result! The MBP now has no bluetooth device lag.

So, sorry guys, you might not like it. However, it looks like a disk fix and OS reinstall is really the quickest way to fix this issue. You could spend 2 hours doing this, or many more hours searching forums for tweaks and tests. It might seem a bit of a sledgehammer to crack a nut, but hey, if it works, so be it.

Hope it helps others.

Foane

Level 1

4 points

Oct 21, 2014 2:34 AM in response to SuperYorkie

I'm not sure about your advice, i already tried this 2 days ago. Exact same procedure! Disk repair, fresh install,... The problem went away, that's right! But yesterday evening it was back!

Oct 21, 2014 6:06 AM in response to Foane

Yep, not sure about re-installing everything as it looks like a bug in the

BT energy management.

I hope Apple with do a patch ASAP. By the way, where can we submit a defect

for that ?

On Tue, Oct 21, 2014 at 11:34 AM, Apple Support Communities Updates <

edesdan

Level 1

0 points

Oct 21, 2014 7:10 AM in response to SuperYorkie

Thanks for posting but I think it's some sort of bug.

Anyones knows where to open this defect directly to Apple?

Oct 21, 2014 10:10 AM in response to O00Dany00O

I'm on a MBP retina 2012. Same problem. Magic mouse and keyboard disconnects randomly, and often, and wouldn't reconnect. Only restarting works.

Oct 21, 2014 10:51 AM in response to O00Dany00O

I believe I'm having the same issue with Bluetooth and my Logitech K760 keyboard. It intermittently loses connection, pops back in, loses again, etc, etc. Its virtually unusable.

Hopefully, a bluetooth fix will solve the problem...and hopefully Apple recognizes this is an issue needing fixed quickly!

Oct 21, 2014 2:15 PM in response to O00Dany00O

Ditto. The established BlueTooth connection keeps dropping between the Magic Mouse and MacBook Pro (Retina, 15-inch, Late 2013). Jitteriness is also experienced as if there is interference. This worked fine under 10.9.5.

Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard