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Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard

Hello everyone,


I've a problem on my MacBook Pro with Retina Display 13" (late 2013).

I've always used it plugged with an external monitor (I love double screen), magic mouse and bluetooth keyboard. On Mavericks everything was perfect with this setup.

Yesterday I installed OSX Yosemite and I've found a boring problem: my Magic Mouse and my Bluetooth Keyboard have a 0.5 second of latency, lag. This happen when the Macbook is not plugged with battery charger. When he is on charge, the problem don't exist.


I noticed this bug also on the public beta of this summer and submit the feedback.

I hoped that they fixed this before release but the bug is still here.


How can i solve this boring problem?

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9)

Posted on Oct 18, 2014 7:03 AM

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Posted on Oct 18, 2014 1:04 PM

I also reported this issue again and again during each beta release.


This makes the MacBook basically unusable in battery power for doing any kind of design and coding work.


I don't have any bluetooth addons or third party utilities. I also tried clearing PRAMs, and reinstalling Yosemite, to no avail.


Here are some threads about the issue, which, I'm noticing, is common.



Note that while the issue is kind of tolerable using the mouse, it's tragic with the keyboard.


Does this prevent you from using OS X Yosemite?

The issue makes it very difficult for me to use OS X Yosemite


For the report, here are the issues I submitted about this using the feedback assistant:

#116709, #128648, #129129

#132546, #391247

437 replies

Oct 28, 2014 6:13 AM in response to O00Dany00O

Macbook Air 13,3" mid 2013 base model

Magic Mouse

OS X 10.10 (14A389)


I'm experiencing the cursor lag. When I leave my mouse untouched for a while and then move it fast, the cursor waits for around 0,5 seconds and then moves. This happens when WiFi is on or off. I have tested it with different batteries for the mouse - no effect. It doesn't happen when the laptop is charging, though. This didn't happen before Yosemite and I didn't do a clean install of Yosemite, if that makes a difference.


This is extremely annoying. I don't want to be referred to as "just another Apple hater" or anything like that (because I am not) but this problem just shows how Apple has totally forgotten quality control lately with their software products.


And no, Fekimoki, this is not a thing we can chill about. No no no. This is horrible mistake from Apple. How is this even possible?! I would understand if the problem happened only with bluetooth equipment from other manufacturers, but no. This is happening with Apple's own products. I seriously wonder what is going on at Infinite Loop if Apple is able to pass this feature (or bug, whatever you wanna call it) along to consumers' hands. I think this is perfectly reasonable question to ask.


Edit; I have no problems connecting to the mouse, it is just the lag.

Oct 28, 2014 9:57 AM in response to O00Dany00O

I'm not convinced this is connected to use of WiFi. I use wired ethernet through a cinema display and have been experiencing garbled audio through a pair of Beats bluetooth headphones that eventually causes the whole computer to slow down. The only thing that puts things right for a short while is a reboot.


The same headphones connected to an iPhone 6 (iOS 8.1) produce sound that is much clearer and not distorted at all, like it was with OS X 10.9.

Oct 28, 2014 1:55 PM in response to toulousefr

Yeah, it seems to be a power-related issues as far as I can tell as well.

I can replicate the issue on 3 macs, including a new iMac Retina 5k (2014) and Mac Mini (late 2012) - which works find until it goes to deep sleep. Upon wake-up, BT will be less responsive, and information such as battery etc are no longer transmitted. Mouse has lag, but scrolling etc all are disabled. I can follow the errors (transmission and enumeration) in the console log, and they all originate after failure to fully power. This could be why some on laptops are also seeing this behave 'differently' depending on output (i.e. if they are on battery or AC).

That is also why SMC and PRAM resets (and re-installs) aren't permanent remedies. It does seems something triggers this, which is why not 'everyone' is having the issue, though it's seems consistent once it starts.


Wondering - does everyone having the issues also utilize FileVault2? I assume not, but checking.


We'll have to wait for Apple to fix this in, hopefully, 10.10.1.....

Oct 28, 2014 9:24 PM in response to O00Dany00O

I am also having this issue with my 15" Macbook Pro Retina (Apr 2014). I ahve a logitech Bluetooth mouse that worked flawlessly until the Yosemite upgrade. Now, its utterly unusable most of the time and I have to use the embedded trackpad. No more games until this gets fixed. I even broke out my older Magic Mouse, and it has the same issues.


This is really frustrating!

Oct 29, 2014 6:57 AM in response to O00Dany00O

It’s amazing how many different symptoms and temporary fixes everyone is having with this stuff. There might be more than one problem going on given how different people are describing their problems and fixes. Just to add to the confusion in my case I have no trouble with the mouse and keyboard staying connected, I just get very slow or laggy intermittent response from them. It happens on both battery power and when plugged in. After sleeping it will start up again and then I just have to turn bluetooth off and back on again and it will work again for a while, or until I sleep the computer.


This makes me think it might be that the bluetooth or wifi are choosing the same channels and that turning it off and back on again are forcing it to find a new channel that is different? I have no idea, just putting it out there. Good luck.

Oct 29, 2014 11:21 PM in response to O00Dany00O

MacBook Pro (15-inch, Mid 2010):

After upgrading to Yosemite my magic mouse disconnects very often, so much so that it is not usable. This was also an intermittent issue under Mavericks but not nearly as recurring. I am not experiencing any jitter, only very frequent disconnects.


I have tried most of the fixes others have posted minus an OS reinstall, that notion is absolutely ludicrous for a nix based OS.


Nothing suggested has helped.


Working FIX:

In any case, I had read a post by somebody (forget who/where) who suggested connecting a second USB tethered mouse to the system then reconnecting the magic mouse.


This solution works for me! I have been using my system for over a day now and my magic mouse has not once disconnected.


It is a rather annoying workaround but it does seem to fix the issue. Hope somebody at Apple picks up on this fact, it should help lead to a fix as there is something clearly wrong with the USB bus implementation.


Cheers!

Oct 30, 2014 12:17 AM in response to jaishankark

Answer to everyone with mouse problems in Yosemite. SMC and PRAM reboot only help for a short while- until next start up. I postet a message to Apple ( bottom of website, contact, etc) and advice everybody to do the same so they notice that many people are frustrated experiencing mouse-bugs. I HOPE APPLE WILL ADMIT THE MOUSEPROBLEM AND OFFER A SOLUTION.

Martin

Oct 30, 2014 5:10 AM in response to O00Dany00O

MacBook Air 2014 just updated to Yosemite, I started to have problems with my Magic Mouse.

- Sometimes ti disconnect and connect again;

- Sometimes it disconnect and doesn`t connect until I disable/enable bluetooth on Mac;

- Sometimes it starts to have long delay and very "step" moving making magic mouse unusable;

I used to work in closed shelf mode, I can`t do it anymore!

I have to work with opened lcd so if Magic Mouse stop working I can use the embedded trackpad.

I hope in a fix from Apple as soon as possible...


PS: I don`t use filevault, or at least, I have no clue what filevault is.

And I already reseted PRAM and SMC and it solved only for few hours.

Oct 30, 2014 5:23 AM in response to O00Dany00O

Just to chime in:

I'm getting up to 5-6s audio lag with bluetooth speakers, and choppy audio whenever I do something else as simple as scrolling web pages.

I am on an older early-2008 MacBook Pro but never had such bad problems with bluetooth with previous OS X versions (all the way back to Leopard...).

Tried SMC/PRAM reset to no avail.


Hope a fix will be available soon.

Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard

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