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New iTunes 12, not recognizing device?

I just updated to the new iTunes 12 but whenever I plug in my iPod touch 5 gen to my computer, it doesn't seem to pop up on iTunes. I'm assuming it's because it's not being recognized? When I still had the older version, my iPod did show up on iTunes but I can't seem to get it to show up on the new one. I know that on the new iTunes, the device should show up on the left side of the screen instead of the right side, but it doesn't show up. I've tried restarting the computer and my iPod but it doesn't help. I'd really like to get this thing working as soon as possible, thanks!

iPod touch (5th generation), iOS 8.0.2

Posted on Oct 19, 2014 10:33 AM

Reply
173 replies

Oct 26, 2014 1:22 AM in response to sincerelynaly

Apple should probably thank you for keeping a few of us around. This WORKED! If it had'nt, I was gonna leave Apple behind and buy a MotoX 2gen tomorrow morning! Apple needs to step up their game and support! This is the 2nd year straight this has happened.

A 1000 Thanks to you!


BTW- Running 5S iOS 8.1, iTunes 12.0.1 and Windows 8 PC. Absolutely Nothing worked prior to this and I had uninstalled/reinstalled updated EVERYTHING prior!


Thank You, Thank You, Thank you!!! Will still have to deal with the slowed WiFi and iMessaging notworking tho.... 😟

Oct 26, 2014 3:22 PM in response to Carolyn Samit

Carolyn's solution worked for me running iTunes 12.0.1.26 on OS X 10.9.5.


Stepping up on soapbox ...


I think Apple is getting worse in rushing their SW releases. I used to love iTunes and will now be looking for a third party solution that is more stable. Too many unnecessary changes, and the latest change in killing the side bar functionality is the pivot point for me. I think Frederighi should be fired. Cue probably needs to go as well.

New iTunes 12, not recognizing device?

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