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iTunes 12.0.1 cannot detect iPhone 5s iOS 8.0.2

Everything was working fine until I just downloaded and installed the new ITunes. Now the program wont recognize any of the Apple products (Ipad 1, Ipad 2, 2-Iphone 4s and 1-Phone 5s). I check each device and click "TRUST" when asking if this computer is to be trusted, but the products are not recognized in ITUNES and won't sync. I have unauthorized and reauthorized the computer, hard reset the phones and Ipads, and uninstalled and reinstalled ITunes, but to no avail.

Any ideas on this? From the numerous postings on the net, this is NOT an isolated incident. Apple needs to step up here and fix this major FUBAR.

iPhone 5s, iOS 8.0.2, Numerous Apple Products

Posted on Oct 19, 2014 1:45 PM

Best reply

shamanic11

Level 1

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Posted on Oct 21, 2014 9:15 PM

same issue here...so what's the word on this? I can't update my phone to ios8 (which may be the problem) because I can't access my phone/ipad through itunes...due to not having enough storage space on the phone and ipad...????

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98 replies

Sep 24, 2015 11:18 AM in response to Vaneashk

Thank you! This worked with my iPhone 5s on ios 9 🙂

jkingdon

Level 1

0 points

Sep 26, 2015 10:44 AM in response to Vaneashk

Perfect

mistrfix

Level 1

0 points

Oct 2, 2015 12:51 PM in response to jkingdon

Similar problem after update of iPhone6 to 9.0.2. iTunes was also updated. iTunes error message said I did not have most current update for the phone and couldn't recognize it. Not true.

After hours researching and hours on chat with Apple, we found that my Windows Vista was not compatible with iTunes 12.3 necessary to sync with iPhone 9.0. The closest I could come was 12.1.2. 12.3 requires Windows 7 or later. Once we defined that issue, I found 12.1.3 on an Apple site which says "This update allows you to sync your iPhone, iPad, or iPod touch with iOS 9 on Windows XP and Windows Vista PCs". iTunes 12.1.3 for Windows (64-bit)

Works. Would have been nice if they warned me before the update. Perhaps they don't expect too many dinosaurs out there still running Vista or XP.