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iTunes 12.0.1 cannot detect iPhone 5s iOS 8.0.2

Everything was working fine until I just downloaded and installed the new ITunes. Now the program wont recognize any of the Apple products (Ipad 1, Ipad 2, 2-Iphone 4s and 1-Phone 5s). I check each device and click "TRUST" when asking if this computer is to be trusted, but the products are not recognized in ITUNES and won't sync. I have unauthorized and reauthorized the computer, hard reset the phones and Ipads, and uninstalled and reinstalled ITunes, but to no avail.


Any ideas on this? From the numerous postings on the net, this is NOT an isolated incident. Apple needs to step up here and fix this major FUBAR.

iPhone 5s, iOS 8.0.2, Numerous Apple Products

Posted on Oct 19, 2014 1:45 PM

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Posted on Oct 21, 2014 9:15 PM

same issue here...so what's the word on this? I can't update my phone to ios8 (which may be the problem) because I can't access my phone/ipad through itunes...due to not having enough storage space on the phone and ipad...????

98 replies

Feb 25, 2015 9:57 AM in response to ChrispcritterOR

Hey guys,


I have been battling this for DAYS AND DAYS. This is what I did and it works without a reboot, you don't lose your files and it is super fast. This is what I did and I was synching within 10 minutes.


Download and Install appzapper.com

Close iTunes 12

Open App Zapper (you do not need to purchase or register it)

Open App Zapper preferences and UNCHECK the box to protect Apple applications

Drag iTunes Application to the App Zapper window and zap away

Run software update and iTunes 12 will reinstall


Apparently apple has released a fix for this issue but it does not "fix" until you uninstall and reinstall iTunes 12


As for the "other" issue with the space where iTunes basically thinks you have no music on your device and tries to sync it all twice. Well once you get iTunes fixed you can either make a backup of your phone or use an existing backup and just reset your phone. This all worked for me perfectly.



Hope this helps.

Feb 26, 2015 11:41 PM in response to ChrispcritterOR

To all!


I faced the same thing when i updated my iTunes to v12.1.1


In my opinion, Apple has recognized that this is a bug and keeping quiet until they resolve it.


Here's my story:

I've recently bought an iPhone 6 (128) and was going to transfer all my data from iPhone 4s (64) which is almost maxed out to my new iP6.


I did a back up of my iP4s using iTunes v12.0.1.26 and went well overnight.


Just when i'm about to restore these (iP4s data) to my new iP6. I did an honest mistake which is, i've decided to update my iTunes to v12.1.1 first (**** those pop ups as i always thought the newer version should be better) prior to transferring my old data to my new iP6.


When my iTunes was updated, that's when it started not detecting both of my iP's in iTunes.


This is INSANE Apple! you shouldn't release a patch in Public without a thorough testing on integration with iTunes etc. Please fix this ASAP cuz it kills the thrill and excitement of purchasing your latest product line of iPhone! so much hype for the slogan "wish we could say more". Put these issues aside, iPhone is still a **** good and long lasting products.


Here's what i did to make it work:

I have uninstalled my new updated iTunes including of all the the other stuffs that was updated (this can be found via control panel and sort it by date to identify which apple product was updated) and uninstall all of them.


After my PC removed all the previous version of iTunes. I did reset my computer


Lucky me, i still keep the previous installers of iTunes i have downloaded dated back to 11th December 2014 which is v12.0.1.26. I did installed back the iTunes installer <--


Now it is working fine and my iTunes can detect both of my iP4s and iP6.


all is left to do is transfer all the stuffs i had in iP4s and move them all in my iP6 inclusive of messages, email, settings, contacts (via cloud) etc.


I hope i don't face anymore surprises so i can enjoy the new gadget i've bought!


Clash on and Happy Clashing LOL

Mar 4, 2015 6:11 AM in response to s1ngxthexs0rr0w

The fix suggested by s1ngxthexs0rr0w above worked for me! Thanks!!!


"this worked for me;
go to your control panel

then device manager

expand 'portable devices'

you should see the generic 'apple iPhone'

right click on that device

click update driver software

select search automatically

it should take a few mins, it'll disconnect/reconnect etc.

should be good once it updates to the proper driver

worked for me, hope this helps."

May 3, 2015 5:37 PM in response to Vaneashk

"I found this and it worked for me. Make sure to have your device plugged in!


JF FourieFeb 5, 2014 3:48 AM Re: My iphone is not showing up as a device in itunes when it is plugged into my computer, how do I fix this?
Re: My iphone is not showing up as a device in itunes when it is plugged into my computer, how do I fix this?in response to jaystreetz
"

Sweet merciful crap! This is the one that finally worked! I've been at it for months.

iTunes 12.0.1 cannot detect iPhone 5s iOS 8.0.2

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