I agree with John that that is a pretty extreme view.
While Apple makes an office suite, I don't know many people who need to work in the real world and exchange files with people who use, say, Numbers instead of Excel or something Excel compatible, like Google Docs.
As far as browsers go, while I like Safari, I just use it for testing because a few years ago they got rid of the "tab loading spinning indicator." So unless I am actually at a particular tab I can't tell if it has finished loading or not, which makes using it for my work difficult. Both Firefox and Chrome have indicators showing that a tab is still loading, so I use Firefox as my main browser and Safari as a secondary browser. Firefox and Chrome haven't been causing memory problems in Yosemite.
Apple provides a handful of included apps. But choosing to use better alternatives is what makes any operating system rich and productive. If we had to rely just on Apple's apps for best reliability we would lose out on a lot. Even Mail, which I basically like, has many shortcomings. For example, there is a syncing problem with Gmail. Every once in a while emails just stop syncing for hours at a time with Gmail. This is discussed in other threads. Also, Mail doesn't have nice shortcuts for filing messages in mailboxes. It's a nice app, but it isn't the most reliable mail app out there for Macs. And, as some of use have experienced (me just once) there is that weird problem with the memory used by Mail suddenly blows up to tens of GB. That is just Mail's fault.
doug