Mail Push not working or is it?

My question is about mail push. I don't believe mail push is working correctly. Or that it is and I just don't understand how it is supposed to work.

Currently running iPhone 5 - IOS 8.1

In my screenshot attached, you can see that the current time was 2:44pm and the two mailboxes that are blacked out are Exchange accounts set for push. However, each time I unlock my phone and go to the mail application , I see the mail update. In this case, the mail was last updated at 2:32pm. Once the refresh finished all my mail flooded in (all the mail over the 12 minutes it didn't update).

This sounds like pull to me, not push. Anyone else have or have seen this before? and what do you recommend?

Thank you.

iPhone 5, iOS 8.1

Posted on Oct 20, 2014 11:55 AM

21 replies

Nov 29, 2014 1:20 AM in response to marcjc

This worked for me. Thanks

Cicolino

Level 1

8 points

Jan 10, 2015 12:21 PM in response to Kimcardiff

I have an iPhone 5 and a 6, both running iOS 8.1.2 and with the same iCloud account.

The mail push and fetch are working correctly on the iPhone 5 but on the 6 they work only when the mail app is open or is running in background.

The settings are completely the same in both phones.

No one of the solutions written in this thread worked for me.

Any idea?

JDOxford

Level 1

9 points

Jan 16, 2015 10:56 AM in response to CRM-User

This worked for me too, thank you. My problem was not that I wasn't receiving new emails but that the read status was not being updated. So it looked like I had lots of unread emails when I had read them on my MAC. Now the count is immediately updated again. I had this all set up and working fine on my iPhone 4s but it stopped working and I bought an iPhone 6 and had had the problem since then. Thanks again to CRM-User

fjyaniez

Level 1

4 points

Sep 18, 2015 4:27 PM in response to marcjc

Not worked for me on iOS9, I read an email in my mac and the unread badge doesn't decrease. Do you have more information about the source post?

Thanks!

Nov 22, 2016 6:59 PM in response to demetracaston

My mail are not updating in apple's mail app though it is updated in g-mail. This problem gotta started when I started using my new iPhone 6s as well as I'm not able to find notes which where attached to the mail.

May 30, 2017 8:48 PM in response to Cicolino

Is your phone in low power mode? Low power mode prevents mail from background refreshing.

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Mail Push not working or is it?