No 2G,3G,4G toggle after IOS 8.1 Update

I got very excited when looking at the list of items included in IOS 8.1 update this evening. One of the things on the list has been greatly missed, the toggle to switch off 3G and run on 2G only. After the update..... options are exactly the same. Cellular Data on or off, Enable 4G on or off. I should say I am on EE 3G in the UK.

Does anyone else have a different result after the update????

Posted on Oct 20, 2014 12:04 PM

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102 replies

Oct 21, 2014 2:53 PM in response to Ticka111

No problem, glad I could at least help with that issue.


When you say you still have no 3G, do you mean 3G service or the 3G toggle?


If you mean you have no 3G service and you did prior to the update then check in Settings > Cellular (Mobile) and make sure you have both Mobile Data & Enable 4G switched on. If you're stI'll not receiving a 3G signal after this, then you will need to contact your carrier as this will be a coverage issue. The missing toggle options however are not carrier related.

Oct 22, 2014 4:40 AM in response to thebremner

Hi Guys,


Great work on contacting Apple regarding this issue Rob - well done 🙂.


Just a quick thought, is there any pattern with this issue related to how the update is performed? I checked how large the download was on iTunes using OSX and it was offering a 1.95GB download. But the OTA update was only 120mb. I wonder if people who update via iTunes on PC/Mac have the issue, or if this is restricted to OTA downloads where users only download the components that Apple scope of the their devices requirements and deliver just the necessary components.


I have the issue on an iPhone 5S (UK model) and iPad Mini Retina Cellular (international model).


Mike

Oct 22, 2014 7:49 PM in response to SunnyR9

Hey again,


Hart heard from Apple tonight, engineering had requested further diagnostics/info which has been supplied. Current estimate from my senior tech is that he'll hopefully have an update on what's going on within 24 hours, a fix still looks like it might be a couple of days away. That said, if the diagnostics help enough that they locate a simple bug, it could be much faster. Gotta wait on Apple I'm afraid


Rob

Oct 23, 2014 4:41 PM in response to thebremner

I don't know if the forum will get a response from Apple or not, you would have hoped so though... I think there should be a button similar to the this helped me one to mark an issue as solved though, obviously on the post containing the solution, that way it highlights the post in green as a solution for others to find easily.


A suggestion from my tech was that we all go to http://www.apple.com/feedback and leave the relevant feedback under iPhone, emhancement request to ensure engineering get the hint it's something we all want.

Oct 24, 2014 5:40 AM in response to robAsanderson

I have the same experience as well. I've got a friend with a different iPhone model. We both have 8.1, however his settings provide the ability to choose between several networks types, my 5s only allows me to turn on and off 4G. In addition, although my phone shows availability of a cellular data network, even with 5 dots, it is so slow as to be unusable. This is with Telia in Sweden.

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No 2G,3G,4G toggle after IOS 8.1 Update

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