Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

FaceTime making strange clicking sound since OS X 10.10

Hi everyone,


I'll make it short. I am running an early 2011 - 13" MBP with 8gb ram, 500gb hdd, and OS X 10.10. Maybe I haven't been phrasing my issue correctly in google, but I may have a unique problem: as of updating my Mac to OS X 10.10, I am experiencing an issue with FaceTime video calls or voice calls (using FaceTime audio or the iPhone handoff feature) where all I can hear is a strange clicking sound, like static. The other person can hear me fine and I can see them fine if on FaceTime video, but I can't hear them.

I've tried checking my sound and microphone inputs/outputs before, during, and after the calls, and everything remains unchanged. The sound on every other app and in iTunes works just fine and I can hear people just fine if I have an external bluetooth speaker connected, but when using the Mac's sound output, I get the crackling sound. Please advise.

MacBook Pro, OS X Yosemite (10.10), FaceTime, audio, sound, clicking

Posted on Oct 20, 2014 1:29 PM

Reply
291 replies

Oct 20, 2014 8:10 PM in response to Mike From O'ahu

Similar issue here. It's almost like a random popping noise - like a when a speaker is connected poorly and experiences pops or "clicks". Like what you would expect from a loose wire or something....


I can hear the person on the line fine (except the clicking noises), and they can hear me. Made two attempts at the same FaceTime call (video), first one we both could hear the clicks, second call they could not but I certainly could.


For reference, I have a Late 2011 Macbook Pro 13". 4GB RAM, 750 GB HD. Running latest OS (Yosemite). Absolutely zero hardware modifications.


Hopefully this gets addressed in an update soon....

Oct 20, 2014 11:49 PM in response to Mike From O'ahu

I'm having this issue as well. Early 2011 13" MBP. For me, I've found that the issue occurs after removing headphones. Restarts don't seem to fix it. For now, I've found that resetting the core audio daemon fixes the problem. To do this, first close FaceTime, then open terminal and enter:


sudo killall coreaudiod


Enter your password (it won't show up) and hit enter. Then wait a minute. Sometimes it takes a few attempts but it has been fixing it for me. However, once I use headphones with FaceTime and then remove them again, the audio screws up again (requiring me to run this code - I just made an AppleScript for it actually).

FaceTime making strange clicking sound since OS X 10.10

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.