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safari iOS 8.1 freeze and slow

Hello,

i have same problems with ios 8.1 with my Ipad3. when the Google search shows me the results, the blue links does not respond when I tap. Safari was as if frozen. I have to drag the page up or down so that the link becomes active again. Further the application is very slow. Today I tried iPad Air it was same thing !!!!


the problem persists since updating iOS8.0.0. I am very disappointed with Apple.


excuse me for my english, I am french.

iPad (3rd gen) Wi-Fi + Cellular, iOS 8, safari

Posted on Oct 20, 2014 1:23 PM

Reply
671 replies

Nov 4, 2014 6:33 AM in response to noremacniai

I see you have never bothered reading the "Terms of Use" for this forum!


Stay on topic. Apple Support Communities is here to help people use Apple products and technologies more effectively. Unless otherwise noted, do not add Submissions about nontechnical topics, including:

  1. Speculations or rumors about unannounced products.
  2. Discussions of Apple policies or procedures or speculation on Apple decisions.

Post constructive comments and questions. Unless otherwise noted, your Submission should either be a technical support question or a technical support answer.

YOU did agree to those "Terms of Use" when you came to this forum!

Apple Support Communities Terms of Use

https://discussions.apple.com/docs/DOC-5952

Nov 12, 2014 12:57 AM in response to declan186

GGlad you liked it!

i see that ST has decided to ignore my other questions - I wonder why that is?

noremacniaiNov 11, 2014 10:44 AM Re: safari iOS 8.1 freeze and slow
Re: safari iOS 8.1 freeze and slowin response to Star Traveler

Please be so kind as to attempt to answer these for the users of this forum -


  • What do you think is the reason for the "spinning wait cursor" incessantly spinning in Safari on an iPad running iOS 8.1, whilst Safari on another iPad with identical hardware and Apps running iOS 7.1.2 loads pages double-quick with a few spins of the wait cursor?
  • What do you think is the reason for out-of-the-box hardware exhibiting the same as above?
  • What do you think is the reason that most no-one on this forum has found a real solution?


Many thanks.

Oct 30, 2014 8:06 AM in response to Dhobbins

I cannot use any of my KB shortcuts as it freezes my iPad Air.


--------------------


BTW, what's all this about 'Auto-saved versions..' above? I'm simply clicking the Reply icon as usual, to reply in this case to Dhobbins, and I get this:

User uploaded file

If I select one of those and click Recover, I see a copy of replies I've made to other posts. Why? And is this a newly introduced 'feature'?


Terry, UK

Nov 11, 2014 4:29 AM in response to momolorient

I decided to post a little poll in the Apple google+ community yesterday afternoon.

Here are the results as of right now.:

User uploaded file


This poll includes all iDevices.

Although 109 results isn't 100% accurate I think the trend is clear.


With at least 31% of respondants reporting having issues with iOS 8.1 and 11% saying it rendered their device unusable. Thats on top of people who probably don't realise they have a problem.


Now this may seem a small number to Star Traveler(surely in the "Who cares, i'm a Fanboy!" category), multiply that by the millions of iDevices out there and I think you have a major problem that Apple can't continue ignoring.

Oct 24, 2014 4:01 AM in response to ocoro02

Same issues here. I reported them to apple here https://www.apple.com/feedback/ under iPad. Suggest all here do the same, since there appears to be no definitive user solution yet, it's important the developer team know about all such issues and can work on a bug fix for us.


FWIW, I tried resetting network settings, then a reset (hold down power button and home button until the iPad restarts and you see the Apple logo), so far this seems to have fixed the above issues for me, so definitely worth a try at least.

Nov 4, 2014 6:40 AM in response to Jeff 12

How about you just go about it the way the forum was set up ... that is ... "users helping other users" in asking for a solution that they can implement, and then receiving a solution that they can implement.


AND ... since users here don't know everything ... that's why Apple has set up the Official Apple Support channels ... which does not require coming here on this forum in the first place. A person can use the "first point for stopping" at Apple Support.


SO ... when other users don't have a solution for you ... that's NOT your cue to start a "gripe-fest" ... but it's your cue to "go to Apple Support" ... :-) ...


Apple Support

http://www.apple.com/support/


Apple Retail Store - Genius Bar

http://www.apple.com/retail/geniusbar/

Nov 4, 2014 6:49 AM in response to Mohammadfts

Have you reset your iPad to its factory default condition to test it out that way? If not, then follow the instructions below.


First you should use your iTunes program to do your backups. Be sure to know how the backups work and what is included and what is not. This is a key point for having a successful outcome. Then, when you run the iTunes program on your computer to set up the factory default condition on your iPad, make sure your computer anti-virus programs are turned off, for the time being.


Then at this particular time do not restore your backup, so you can test out your iPad in its factory restored and pristine condition, and note if any problems remain. If any do, then "these" are the ones to take to Apple Support, if for no other reason than for the software engineers to analyze and figure out what is going on. The fact that you present these engineers with a "factory default iPad" then takes away any possible connection to your apps or your data - which has caused some problems with other users on this forum. You need to remove all possible connections with your own personal usage, in giving the Apple software engineers some clean data to work with.


After all that, then you can restore your backup, and go from there forward with either your Apple Support ticket -or- you may find out that things are working normally again. I've already lost count of HOW MANY USERS here on this forum have come back to me and told me that this solution has solved their problems. And, as it is with "solutions" there is not a "one solution fixes all" situation here. I'm just relaying to you one solution that has had a whole lot of success here.


The first few links below are about your backups ... and so make sure you understand them sufficiently. And then the last link is for using your iTunes program to reset your iPad to its factory default condition ...


Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)

https://support.apple.com/kb/HT5262


Back up and Restore your iOS Device with iCloud or iTunes

http://support.apple.com/kb/ht1766


iTunes: About iOS Backups

http://support.apple.com/kb/ht4946


Create and Delete iPhone, iPad and iPod Touch Backups in iTunes

http://support.apple.com/kb/ht4946


iOS: Troubleshooting Encrypted Backups

http://support.apple.com/kb/TS5162


Use iTunes to Restore your iOS Device to Factory Settings

http://support.apple.com/kb/ht1414

Nov 5, 2014 4:14 PM in response to arnie98683

arnie98683 wrote:


APPLE TECHS - PLEASE FIX THIS!!!!!!!!!!!!!!


This is a forum for "users helping other users" ... and it is for implementing a possible solution that you can do yourself. If you wish to talk to Apple, you'll have to do so through the official channels they set up for customers to do that ...


Apple Support

http://www.apple.com/support/


Apple Retail Store - Genius Bar

http://www.apple.com/retail/geniusbar/


Product Feedback

https://www.apple.com/feedback/

Nov 5, 2014 4:41 PM in response to arnie98683

Tthe terms of use for this forum clearly indicates it's only for "users helping other users" in implementing a solution that they can do themselves. It's written down like that in black and white (so to speak). And, in addition, Apple has given ... itself and on its own official pages ... the way to contact them and to even get FEEDBACK to them. You'll see the Feedback link on the three I gave up above. I'll include them here,


I can only relay to you exactly what Apple OFFICIALY SAYS itself, and that's exactly what they say ...


Apple Support

http://www.apple.com/support/


Apple Retail Store - Genius Bar

http://www.apple.com/retail/geniusbar/


Product Feedback

https://www.apple.com/feedback/

Nov 5, 2014 5:14 PM in response to Samsungbuyer

Samsungbuyer wrote:


Does anyone know if there is a fix on the way? Or is there a solution I missed here?


There's always a fix along the way, as Apple is quite faithful in working on things that need fixing, and has always been that way. But as to whether Apple's issued fix on something relates to what you may have, is quite another story. This is only forum for "users helping other users" in providing solutions that a user can implement themselves. And these users have absolutely no knowledge from Apple about what Apple is currently working on. You won't find that here, although you could probably find a lot of speculation outside of here and in the press about what Apple may be doing.


If you want to get a problem registered with Apple so that someone can do something about it at Apple, you need to go somewhere else other than this users forum. For that ... you need to go to the Official Apple Support channels ...


Apple Support

http://www.apple.com/support/


Apple Retail Store - Genius Bar

http://www.apple.com/retail/geniusbar/

Nov 6, 2014 7:22 AM in response to Jwp721

Jwp721 wrote:


I will also bet if you separated those who you think you helped fix their issues vs those who got to a point that they are able to tolerate the situation you might be surprised on the lackluster success of your efforts.


You'll find users who run iOS 8.1 without any problem and you'll find those who had initial problems and run fine now. What that means is that it is technically feasible to say that others can get their iPad 2 models running fine, too -- from the example of others who post here it's fine for them.


Now I read every day that iPad 2 users are having no problems (i.e., namely they do exist here) and it's so frequent a posting here that I can't even track how many say that ... but ... I did just run across another user saying the exact same thing, which matches all the others I've seen saying it ... so I give you that one I just read a few minutes ago! It's Barry Hemphill on a thread where one iPad 2 user was saying he had a problem.


Where is APPLE?

Nov 6, 2014 8:33 PM in response to Samsungbuyer

Samsungbuyer wrote:


...that's how you help people mate. Offer solutions, not obnoxious drivel


Well ... I can't help it if you didn't like the solution I been giving other users who have had success. One can lead a horse to water but can't make him drink ... so ... take it or leave it ... :-) ...


You can find my instructions from the other posts ... depending on what kind of horse you are ... LOL ...


Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)

https://support.apple.com/kb/HT5262


Back up and Restore your iOS Device with iCloud or iTunes

http://support.apple.com/kb/ht1766


iTunes: About iOS Backups

http://support.apple.com/kb/ht4946


Create and Delete iPhone, iPad and iPod Touch Backups in iTunes

http://support.apple.com/kb/ht4946


iOS: Troubleshooting Encrypted Backups

http://support.apple.com/kb/TS5162


Use iTunes to Restore your iOS Device to Factory Settings

http://support.apple.com/kb/ht1414

Nov 7, 2014 12:43 AM in response to lesliefromstockton-on-tees

Most definitely!


And while we're at it let's put paid to his core belief, below, which he uses to justify his endless pontifications.


Star TravelerNov 6, 2014 7:01 AM Re: safari iOS 8.1 freeze and slow
Re: safari iOS 8.1 freeze and slowin response to Jwp721

Jwp721 wrote:


If it were really so capable then I doubt this community would be flooded with issues.


LOL ... go to the hospitals in the USA and you'll find them "flooded" with sick people. But that doesn't mean the USA has all sick people or even a majority of sick people, but only a very very small minority of sick people are represented in the hospitals, as compared to the overall condition of the people in the USA.


This forum is a "computer hospital" for those users who want to try and fix something themselves on their own devices ... :-) ...


Now read this - http://www.theatlantic.com/health/archive/2013/12/living-sick-and-dying-young-in -rich-america/282495/

safari iOS 8.1 freeze and slow

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