Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

safari iOS 8.1 freeze and slow

Hello,

i have same problems with ios 8.1 with my Ipad3. when the Google search shows me the results, the blue links does not respond when I tap. Safari was as if frozen. I have to drag the page up or down so that the link becomes active again. Further the application is very slow. Today I tried iPad Air it was same thing !!!!


the problem persists since updating iOS8.0.0. I am very disappointed with Apple.


excuse me for my english, I am french.

iPad (3rd gen) Wi-Fi + Cellular, iOS 8, safari

Posted on Oct 20, 2014 1:23 PM

Reply
671 replies

Oct 24, 2014 3:20 AM in response to momolorient

Getting the same problems with Safari here on an iPad Air (first gen). Seen these issues with 8, 8.0.1, 8.0.2, 8.1.


* None of the links on a page respond to touch. Scroll the page up or down a little, links becoming responsive.


* Blocky page scrolling - scroll down and you get a page of white space briefly before it renders fully again.


* Hangs on entering text into a text box. This may be a touch issue - if I accidentally touch another part of the screen while inputting text? Safari hangs an dies after a few minutes or I have to kill it. This may only occur when auto-suggest is suggesting a word, not sure.


iOS 8.1 additionally gives me complete crashes and reboots on top.


I've tried all sorts of resets including a factory reset and restore from iTunes. No joy. Tried disabling various features in Safari too, still no joy.

Oct 24, 2014 4:01 AM in response to ocoro02

Same issues here. I reported them to apple here https://www.apple.com/feedback/ under iPad. Suggest all here do the same, since there appears to be no definitive user solution yet, it's important the developer team know about all such issues and can work on a bug fix for us.


FWIW, I tried resetting network settings, then a reset (hold down power button and home button until the iPad restarts and you see the Apple logo), so far this seems to have fixed the above issues for me, so definitely worth a try at least.

Oct 24, 2014 4:13 AM in response to Nuf@n

A little update.


- Tried restoring to 7.1.2 without success on my iPad3

- Restored 8.1


Overall the system seems more responsive including safari though not responding as well as iSO 7 did. Still having some problems with other apps. For example facebook often has trouble loading images or videos.


At least it's starting to look like a software problem and not the fact that the hardware cannot handle the new OS requirements. I'm also encouraged by the fact that it also seems to affect people with the first generation iPad Air which really suggests that it's a software problem and not hardware.


Come on Apple, i'm pretty sure you have the ressources and enough old iPads lying around to figure this out.

Oct 24, 2014 11:38 AM in response to momolorient

Hi guys,


I have an Ipad Air 1 and after testing ios 8.1 Safari performance for a while I've observed that the slow/blocky scrolling happens when you have more than one tab open. Try it for yourself and post some results. Use only one tab.


It's by no means a solution but at least it stopped driving me crazy or breaking the Ipad in half.


Hope it helps

Oct 25, 2014 5:29 AM in response to momolorient

Hello.


I just purchased the new iPad Air 2 wi-fi, cellular, 128, last night and I was totally appalled within 45 minutes. I have the newest IOS and I am so angry I could barely sleep. You know how when you get a new apple item you can't put it down? Well I was so frustrated I put my gold iPad Air back in the box within several hours of opening it. Can't wait until the Apple Store opens to take this thing back.


Touch screen becomes non responsive....No response at all to multiple to tappings....just hangs. Certain letters on the keyboard, including space bar does nothing. It lagged during initial connection to iTunes and that made my eyebrows rise right away. It froze while syncing...took forever!


While using safari, the buttons, links won't respond. I have to back out and start searching again. So nuts!

Other apps freeze, wi-fi disconnects. The touch screen stutters, putters and stalls. Overall, does not seem to have that patented Apple fluidity. Driving me bonkers!


I have no interest in clicking my heels and standing on my head while I touch this, and hold that in a bogus effort to fix the bugginess of new and improved iPad Air 2. I am really frustrated and disappointed in Apple.


I have the iPad 3 (retina) which I have not updated to 8 and it works like a charm. I just bought the new iPad Air because I am a true Apple fan.....excuse me, I was. Ugh!

Oct 25, 2014 3:59 PM in response to Sandra McCants

I know exactly how you feel, its really bad and has totally put me off Apple and its products. We have two iPad minis now back in their boxes as they are behaving exactly as you describe.


They will probably fob you off resetting everything, total waste of time, tried all that, they have a big problem and are not ethical and bold enough to admit it. Their goods are not fit for purpose and they have just ruined £600 of iPads in our house.


The very least they could do is tell people that are working on it but we all know they will not.


This one is after the last upgrade on Server 3.x where they left users unable to login in a network environment for MONTHS!!


Do report back what the shop says and I hope you get some sleep in the mean time.


les

safari iOS 8.1 freeze and slow

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.