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safari iOS 8.1 freeze and slow

Hello,

i have same problems with ios 8.1 with my Ipad3. when the Google search shows me the results, the blue links does not respond when I tap. Safari was as if frozen. I have to drag the page up or down so that the link becomes active again. Further the application is very slow. Today I tried iPad Air it was same thing !!!!


the problem persists since updating iOS8.0.0. I am very disappointed with Apple.


excuse me for my english, I am french.

iPad (3rd gen) Wi-Fi + Cellular, iOS 8, safari

Posted on Oct 20, 2014 1:23 PM

Reply
671 replies

Nov 16, 2014 5:07 AM in response to SBosze

SBosze wrote:


The silence from Apple on these obvious issues is deafening.


Apple is not here on this forum ... for one thing. This is a "users helping other users" forum in that one user posts a problem, and another user posts a solution to the problem that the first user can implement himself. Apple does not comment or participate in this "users helping other users" forum.


As for the MEDIA, Apple never discusses future revisions, like any bug fixes that they may be working on. When Apple delivers solutions, they don't "talk about it" they simply DELIVER a fix in a revision.


You seem to be looking for Apple to do something (namely a press conference of some sort) which is something they never do. You're going to be waiting FOREVER if you're waiting for a news conference ... :-) ... but you won't have long of a wait if you're taking about upcoming revisions.


SBosze wrote:


The question no one seems to be asking is, "why should I waste hours of my time troubleshooting and trying to repair a problem that everyone seems to have out of the box?"


Well, for one thing everyone doesn't have a problem right out of the box. And even in this forum, with long-term users they don't all exhibit problems. There are many here who have no problem at all with iOS 8.1, and others who had initial problems, but not now, after they applied one or more of the solutions here.


AND ... for the second thing, one doesn't know ahead of time if something is easily solved and requires no fix from Apple -OR- if somethong does need a bug fix on a particular problem. You may wait and wait to only find out after weeks of waiting, that it was something easily solved by you in the first place.


Follow this procedure for a Troubleshooting Methodology ... basically reset to factory default condition -BUT- be sure to do the following methodically and also to follow the part with Apple Support!


First you want to make sure you have several backups of your data and done with a couple of "different" sources. Be sure to understand what data is backed up and what is NOT on iCloud Backup and iTunes Backup. Use a variety of methods for backup ... you might check into Dropbox, in addition to your Apple options.


Then turn off your desktop anti-virus software when using iTunes for this reset to factory default. After you do that reset, then leave your iPad in its factory default state and see how it operates then. If you encounter any problems in that factory default state, then take it to Apple Support, and let them know that you have just reset it to that state with iTunes and have not put any of your data back on and it is operating in this fashion (whatever the problem is) in that pristine state. Make sure you keep that trouble ticket number, because if it has to be escalated through Apple Support, you're going to find all communications tied in with that number. If the lower level help isn't able to help you, then escalate it to a higher level to examine the problem. Keep at it with that trouble ticket number until Apple Support arrives at a solution to that problem. Be methodical and keep at it.


On the other hand, if everything is okay with the factory default condition, then restore your backup. Some people have discovered that the problem resides in the apps or something in the restored backup. If that's the case, then it's going to be trying and difficult to find out which developer's app is causing you the problem. And ... it's true ... that a developer not following Apple's instructions and guidelines for his app can CAUSE YOU TROUBLE. This kind of thing does happen from developers, especially when a new system upgrade comes out, because some developers ignore what Apple tells them about changes coming, and what they do BREAKS SOMETHING.


This is a troubleshooting methodology that you are going through. See it through to the end.


Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)

https://support.apple.com/kb/HT5262


Back up and Restore your iOS Device with iCloud or iTunes

http://support.apple.com/kb/ht1766


iTunes: About iOS Backups

http://support.apple.com/kb/ht4946


Create and Delete iPhone, iPad and iPod Touch Backups in iTunes

http://support.apple.com/kb/ht4946


iOS: Troubleshooting Encrypted Backups

http://support.apple.com/kb/TS5162


Use iTunes to Restore your iOS Device to Factory Settings

http://support.apple.com/kb/ht1414

Nov 16, 2014 10:54 AM in response to lesliefromstockton-on-tees

lesliefromstockton-on-tees wrote:


Bated and hooked, how utterly gullible and so predictable.


Well, you could take your own advice and post where you're supposed to ... LOL ...



lesliefromstockton-on-teesNov 16, 2014 12:47 PM Re: Problems After update to iOS 8 on ipad 2
Re: Problems After update to iOS 8 on ipad 2

in response to Team Traction

I urge everyone to take the time to submit feedback


http://www.apple.com/feedback/

Nov 16, 2014 6:22 PM in response to noremacniai

noremacniai wrote:


Evidenced by those users who've issues with iOS 8 on their brand new out-of-the-box iPad Air 2s ...


Anyone with that issue has it made with that new iPad ... they get excellent help from Apple Support, the same high degree of support that has earned Apple the highest ratings in the industry by their customers. They just go to Apple Support and they've got the newest warranty out there ... :-) ...


Apple Support

http://www.apple.com/support/


Apple Retail Store - Genius Bar

http://www.apple.com/retail/geniusbar/


AND ... I still get that high degree of service from Apple Support too, through their online chat, or my direct phone call to them, or their call-back service, and then the Genius Bar. I've used them all and they're great!

Nov 16, 2014 7:15 PM in response to accentaudio

accentaudio wrote:


Star Traveler, I am just going to come out and say it...


Which one one of the two examples given in the Terms of Use, does that fit into?


"Your Submission should either be a technical support question or a technical support answer."

Apple Support Communities Use Agreement


Seriously, you must have more time on your hands than anyone in the world.


I've been known to post with my iPad while waiting at a red light ... :-) ...


I picture you sitting there in a filthy gross bean bag chair, dirty t-shirt, unshaven, slobbering on yourself eating Cheetos, waiting for each and every response.


Have you thought about making it into a movie?


For real, shut up! No one wants you here anymore, so go away!


I feel so sorry for having to disappoint you so much. I could suggest some counseling services nearby ... :-) ...

Nov 16, 2014 8:04 PM in response to Samsungbuyer

Samsungbuyer wrote:


How many many level one users can ST leave inflammatory comments with before a moderator will act?


That's odd ... I was just wondering something quite similar ... how many off topic posts you can rack up ... :-) ...


"Your Submission should either be a technical support question or a technical support answer."

Apple Support Communities Use Agreement

Nov 18, 2014 5:09 AM in response to Robert Martin 1

Robert Martin 1 wrote:


Please - everyone. Clean slate starting right now. [ ... ]


Let's start now. Ready? Go.


Thanks,

Bob


Thanks Bob, I haven't been able to get back until now, and I see I even missed iOS 8.1.1. As it turned out ... I had every symptom of Ebola, except one, and if I had come over from Africa, they would have quarantined me. It turns out it was the flu. Good thing I didn't have the final symptom of Ebola ... :-) ...


So, while while I'm still recovering, I'll see about getting iOS 8.1.1. Now, I don't really expect to see any improvement on my part, since I'm running just fine on iOS 8.1 but I'll report anyway, just like I did in its own thread for iOS 8.0.2.


I would say, though, that the vast and overwhelming majority of iOS users are not going to see anything one way or the other with iOS 8.1.1 because they are running normally anyway. The only group that is going to be interested in this ... is the very small group that is currently having some problems. And for that group, I would advise this troubleshooting methodology ... when doing the iOS 8.1.1 revision ...


Follow this procedure for a Troubleshooting Methodology ... basically reset to factory default condition -BUT- be sure to do the following methodically and also to follow the part with Apple Support!


First you want to make sure you have several backups of your data and done with a couple of "different" sources. Be sure to understand what data is backed up and what is NOT on iCloud Backup and iTunes Backup. Use a variety of methods for backup ... you might check into Dropbox, in addition to your Apple options.


Then turn off your desktop anti-virus software when using iTunes for this reset to factory default. After you do that reset, then leave your iPad in its factory default state and see how it operates then. If you encounter any problems in that factory default state, then take it to Apple Support, and let them know that you have just reset it to that state with iTunes and have not put any of your data back on and it is operating in this fashion (whatever the problem is) in that pristine state. Make sure you keep that trouble ticket number, because if it has to be escalated through Apple Support, you're going to find all communications tied in with that number. If the lower level help isn't able to help you, then escalate it to a higher level to examine the problem. Keep at it with that trouble ticket number until Apple Support arrives at a solution to that problem. Be methodical and keep at it.


On the other hand, if everything is okay with the factory default condition, then restore your backup. Some people have discovered that the problem resides in the apps or something in the restored backup. If that's the case, then it's going to be trying and difficult to find out which developer's app is causing you the problem. And ... it's true ... that a developer not following Apple's instructions and guidelines for his app can CAUSE YOU TROUBLE. This kind of thing does happen from developers, especially when a new system upgrade comes out, because some developers ignore what Apple tells them about changes coming, and what they do BREAKS SOMETHING.


This is a troubleshooting methodology that you are going through. See it through to the end.


Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)

https://support.apple.com/kb/HT5262


Back up and Restore your iOS Device with iCloud or iTunes

http://support.apple.com/kb/ht1766


iTunes: About iOS Backups

http://support.apple.com/kb/ht4946


Create and Delete iPhone, iPad and iPod Touch Backups in iTunes

http://support.apple.com/kb/ht4946


iOS: Troubleshooting Encrypted Backups

http://support.apple.com/kb/TS5162


Use iTunes to Restore your iOS Device to Factory Settings

http://support.apple.com/kb/ht1414

Nov 18, 2014 5:47 AM in response to Ken Haggerty

Ken Haggerty wrote:


Since I can get no support ...


I don't know who told you that you can't get support, because you can. Now, in my case I actually "paid for support" ahead of time, without knowing whether I would really need it or not, and that was with a brand new purchase! In your case you can pay for support KNOWING that you need that particular support and Apple will assign you a trouble ticket number that you use to follow up on it until it is solved!


Apple Support

http://www.apple.com/support/


Apple Retail Store - Genius Bar

http://www.apple.com/retail/geniusbar/


I'm going to start writing to Tim Cook directly. Everyday. Five times per day.


It's much more effective with Apple Support ... :-) ...


BUT ... there is a feedback link that Apple gives for people who want to tell Apple something ...


Product Feedback

https://www.apple.com/feedback/

Nov 18, 2014 5:46 AM in response to Robert Martin 1

Robert Martin 1 wrote:


What is the processor in an iPad 4? Sorry, I don't remember. Found it - it's an A6X.


Bob


Just for for all the other readers who may want the specs for their iPad ...


Identifying iPad Models

http://support.apple.com/kb/ht5452


iPad Tech Specs

http://support.apple.com/specs/#ipad


iOS Devices and Specs

http://en.wikipedia.org/wiki/List_of_iOS_devices


Mac, iPad, iPhone and iPod Lookup for Specs

http://www.everymac.com/ultimate-mac-lookup/

Nov 18, 2014 6:09 AM in response to tom_eastcoast

tom_eastcoast wrote:


I think it might be worth the effort to add your RAM memory size of your device running iOS 8.1 and its data Storage size.



Here's some information on the specs for iPad ...


Identifying iPad Models

http://support.apple.com/kb/ht5452


iPad Tech Specs

http://support.apple.com/specs/#ipad


iOS Devices and Specs

http://en.wikipedia.org/wiki/List_of_iOS_devices


Mac, iPad, iPhone and iPod Lookup for Specs

http://www.everymac.com/ultimate-mac-lookup/

Nov 22, 2014 9:12 AM in response to Tomskyair

Tomskyair wrote:


Just some final thoughts from my side on this and a troubleshooting approach, albeit without any guarantee that it might work for everyone:



NOW ... that certainly sounds like good advice!


I'll add in what I've posted before, along with some Apple Support documentation on how to do some of that, along with the documents on backups, which is very important to understand.


Follow this procedure for a Troubleshooting Methodology ... basically reset to factory default condition -BUT- be sure to do the following methodically and also to follow the part with Apple Support!


First you want to make sure you have several backups of your data and done with a couple of "different" sources. Be sure to understand what data is backed up and what is NOT on iCloud Backup and iTunes Backup. Use a variety of methods for backup ... you might check into Dropbox, in addition to your Apple options.


Then turn off your desktop anti-virus software when using iTunes for this reset to factory default. After you do that reset, then leave your iPad in its factory default state and see how it operates then. If you encounter any problems in that factory default state, then take it to Apple Support, and let them know that you have just reset it to that state with iTunes and have not put any of your data back on and it is operating in this fashion (whatever the problem is) in that pristine state. Make sure you keep that trouble ticket number, because if it has to be escalated through Apple Support, you're going to find all communications tied in with that number. If the lower level help isn't able to help you, then escalate it to a higher level to examine the problem. Keep at it with that trouble ticket number until Apple Support arrives at a solution to that problem. Be methodical and keep at it.


On the other hand, if everything is okay with the factory default condition, then restore your backup. Some people have discovered that the problem resides in the apps or something in the restored backup. If that's the case, then it's going to be trying and difficult to find out which developer's app is causing you the problem. And ... it's true ... that a developer not following Apple's instructions and guidelines for his app can CAUSE YOU TROUBLE. This kind of thing does happen from developers, especially when a new system upgrade comes out, because some developers ignore what Apple tells them about changes coming, and what they do BREAKS SOMETHING.


This is a troubleshooting methodology that you are going through. See it through to the end.


Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)

https://support.apple.com/kb/HT5262


Back up and Restore your iOS Device with iCloud or iTunes

http://support.apple.com/kb/ht1766


iTunes: About iOS Backups

http://support.apple.com/kb/ht4946


Create and Delete iPhone, iPad and iPod Touch Backups in iTunes

http://support.apple.com/kb/ht4946


iOS: Troubleshooting Encrypted Backups

http://support.apple.com/kb/TS5162


Use iTunes to Restore your iOS Device to Factory Settings

http://support.apple.com/kb/ht1414

safari iOS 8.1 freeze and slow

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