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oneZer01 Author

Level 1

85 points

iPhone 6 plus rear camera blurry/wobbly (not focusing)

iPhone 6 plus rear camera is not focusing, won't remain stable and is blurry no matter how still I get whether video or picture. Automatic or manual focus not working either. Front facing camera works fine. Seems OIS isn't doing anything but making it worse.

Here is a photo(below) taken while completely still that never focuses automatically or manually and is vibrating vertically as if taken in motion.

Videos become wobbly and out of focus. Link: https://vid.me/Nxh

Steps I have taken:

1. Closed all apps and forced reboot of phone.

2. Reset all settings.

3. Restored phone to latest 8.1 software and set up as new phone.

Results still the same even if I use 3rd party camera/video app.

iPhone 6 Plus, iOS 8.1

Posted on Oct 20, 2014 8:58 PM

Top-ranking reply

Malily73

Level 1

4 points

Posted on Mar 17, 2017 7:56 AM

How did you find this out? I bought my iPhone 6+ in 2014, and the camera stopped working a couple months ago. But just got the new 7+, bc I was tired of not having a camera ph that didn't work! :-(

Can I still get a new iPhone 6+, since it's a defect issue?

View in context

175 replies

nedved11

Level 1

0 points

Jul 28, 2015 11:22 PM in response to mordzyUK

I Took it to Apple Store , they fixed it for free .

Jul 30, 2015 8:12 AM in response to oneZer01

Having exact same issue. Noticed after looking at some pics i took at a concert, every single one came out blurry. Sure enough it doesn't focus any more in broad daylight. Tried a hard reboot to no avail, not gonna waste more time on it, i'll see if i can get a Genius appointment tonight.

Aug 1, 2015 2:39 AM in response to xyz5489

hi do you live in Pakistan if yes and do you get a new phone from Apple store cuz of camera problem than please tell me where i can get too i live in pak too thanks a lot

Aug 1, 2015 2:43 AM in response to patrickfromindore

Hi !

I got my Iphone 6 Plus repaired 🙂

Got instant and prompt support from our local Authorized service .

mordzyUK

Level 1

8 points

Aug 3, 2015 6:59 AM in response to mordzyUK

Went into apple store today. they was going to replace camera but after trying to connect it to the in store diagnostic wifi the phone took ages to detect wifi. something id not really noticed. so she swapped out the phone.

Cant fault the service. Store was packed and only waited 10 mins (with a booked appointment) Other companies should take note. I can only imagine the pain id have to go through taking something back to PC World or some other pants story. !

neillv6

Level 1

19 points

Aug 17, 2015 1:02 AM in response to oneZer01

I cured this problem by knocking the phone on a flat surface. It seems it's caused by the camera module sticking and if you put the rear camera to your ear, you may be able to hear a clicking noise.

Working perfect now after a few taps on the table.

Aug 19, 2015 3:35 PM in response to neillv6

I had the same issue with my 6 Plus and made an appointment with the local Apple Store. The tech said that he's seen the same problem before so he just ran the quick diagnostic test, swapped my phone for a new one and re-activated it from my Sprint account.

So, it's a known issue.

Aug 21, 2015 8:33 PM in response to oneZer01

Apple has finally officially acknowledged this. Go here to check if your device is part of the affected batch and then you can take it in for a free repair. if you bought it in an unrelated country, then you are still out of luck.

https://www.apple.com/support/iphone6plus-isightcamera/

M.Rizk

Level 1

13 points

Aug 22, 2015 5:04 AM in response to gaurav2508

Guys, my iPhone serial is listed as eligible but I have no issues with the camera. I rarely use the camera though, so could this be why mine is still working? Does this issue only occur for heavy camera users, or it's an issue with the device since day one?

Blakè

Level 1

0 points

Aug 24, 2015 1:46 PM in response to patrickfromindore

MMine has had this problem sense the IOS8.1 or what not I just thought my phone was just broken

tutaboy

Level 1

0 points

Aug 25, 2015 1:16 AM in response to M.Rizk

I have the same situation. Do we need to get this isight camera replaced if we are eligible even though we are not having any focus issues?

ossa128

Level 1

8 points

Aug 25, 2015 9:23 AM in response to tutaboy

I'm having the same issue that I never thought it was the phone until this news comes out. I thought it was just me or the low light. now that I pay attention to this detail it really is blurry. I don't know will fixing it be the same as original or will something else will screw up again especially they have many small parts. Maybe it is a perfect time to trade in for the new iPhone 6s Plus.

Aug 25, 2015 4:19 PM in response to oneZer01

TThat seems perfectly normal for an iPhone camera. Since they still have horrible megapixel quality and focus since the original 2g iPhone camera lol 😝

Aug 25, 2015 4:21 PM in response to Blakè

You should take in your camera.

Aug 25, 2015 4:21 PM in response to ossa128

I have the iPhone 6 plus and I still have to deal with blurry camera quality. However my phone is on the camera recall list to get my camera lens replaced. I feel it will just be identical quality or something else might Happen due to this fix. I say grab the new galaxy 6 since Samsung always had the best camera quality better then Apple. No comparison

iPhone 6 plus rear camera blurry/wobbly (not focusing)