iPhone 6 plus rear camera blurry/wobbly (not focusing)

iPhone 6 plus rear camera is not focusing, won't remain stable and is blurry no matter how still I get whether video or picture. Automatic or manual focus not working either. Front facing camera works fine. Seems OIS isn't doing anything but making it worse.


Here is a photo(below) taken while completely still that never focuses automatically or manually and is vibrating vertically as if taken in motion.

User uploaded file


Videos become wobbly and out of focus. Link: https://vid.me/Nxh

Steps I have taken:

1. Closed all apps and forced reboot of phone.

2. Reset all settings.

3. Restored phone to latest 8.1 software and set up as new phone.


Results still the same even if I use 3rd party camera/video app.

iPhone 6 Plus, iOS 8.1

Posted on Oct 20, 2014 8:58 PM

Reply
175 replies

Jul 27, 2015 1:07 PM in response to patrickfromindore

Im in the UK and have the same issue. It started after riding my motorbike. I can here the shutter clicking if I hold my phone to my ear. All camera modes reproduce the issue apart from Slow-Mo which is fine.


I tried booking at Genius Bar but there are no appointments. Apple support didn't know of the issue and suggested i try in the morning to get an appointment or just travel to th store and hope they will look at it.


User uploaded file

Aug 3, 2015 6:59 AM in response to mordzyUK

Went into apple store today. they was going to replace camera but after trying to connect it to the in store diagnostic wifi the phone took ages to detect wifi. something id not really noticed. so she swapped out the phone.


Cant fault the service. Store was packed and only waited 10 mins (with a booked appointment) Other companies should take note. I can only imagine the pain id have to go through taking something back to PC World or some other pants story. !

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iPhone 6 plus rear camera blurry/wobbly (not focusing)

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