You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 6 plus rear camera blurry/wobbly (not focusing)

iPhone 6 plus rear camera is not focusing, won't remain stable and is blurry no matter how still I get whether video or picture. Automatic or manual focus not working either. Front facing camera works fine. Seems OIS isn't doing anything but making it worse.


Here is a photo(below) taken while completely still that never focuses automatically or manually and is vibrating vertically as if taken in motion.

User uploaded file


Videos become wobbly and out of focus. Link: https://vid.me/Nxh

Steps I have taken:

1. Closed all apps and forced reboot of phone.

2. Reset all settings.

3. Restored phone to latest 8.1 software and set up as new phone.


Results still the same even if I use 3rd party camera/video app.

iPhone 6 Plus, iOS 8.1

Posted on Oct 20, 2014 8:58 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2017 7:56 AM

How did you find this out? I bought my iPhone 6+ in 2014, and the camera stopped working a couple months ago. But just got the new 7+, bc I was tired of not having a camera ph that didn't work! :-(


Can I still get a new iPhone 6+, since it's a defect issue?

175 replies

May 26, 2015 4:10 AM in response to oneZer01

Same issue.... iPhone 6 plus purchased in India.

Used it for 4 months and the camera stopped focussing.

I tried to do a software reset and also a restore, but the camera status was unchanged.

I have given it to the iCare store for repair. The rep I spoke to was completely unaware that such a problem has been reported on these forums.

Lets see how they take care of it in India....

Jun 7, 2015 9:33 PM in response to oneZer01

I too have this problem. It was working fine and then all of a sudden, blurry photos and camera won't focus at all! What's sad is, my front camera takes better, less blurry pictures than my super high def ka-billion megapixel rear camera! I read that people were having this problem after updating to 8.1.3 but I'm still on 8.1 and am dealing with this problem. I like 3.5 hours away from an Apple Store so I'm kind of screwed. I'm just going to suck it up and take it to the local repair shop and pay the 100$ to replace it. It's so infuriating though. Apple really has let me down a lot lately. My wifi drops every 3 minutes on Yosemite and now I can't take a decent picture on my 700$ iPhone. What's next Apple? Leading innovation by selling faulty items.

Jun 9, 2015 7:38 AM in response to Kane4LSU

Edit: Letting everyone know, mine is a 64GB White iPhone 6 Plus and I took it with me to a music festival here about a month ago. I didn't think about the severe vibrations causing any issues but that is exactly when my camera started not auto-focusing. I guess I was jumping around too much during the concerts. The only problem is, I run a lot and don't want to keep having to get my camera replaced.

Jul 9, 2015 12:11 AM in response to oneZer01

After I searched the solution online, I found a way that worked for some users and worked for me too.


1) Flick your phone with your finger near the lens


or 2) tap the phone lightly


or 3) drop your phone on your bed



the thing is, for some users the problem is solved forever, for some users including me, the problem came back. fk apple

Jul 27, 2015 1:07 PM in response to patrickfromindore

Im in the UK and have the same issue. It started after riding my motorbike. I can here the shutter clicking if I hold my phone to my ear. All camera modes reproduce the issue apart from Slow-Mo which is fine.


I tried booking at Genius Bar but there are no appointments. Apple support didn't know of the issue and suggested i try in the morning to get an appointment or just travel to th store and hope they will look at it.


User uploaded file

iPhone 6 plus rear camera blurry/wobbly (not focusing)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.