iPhone 6 plus rear camera blurry/wobbly (not focusing)

iPhone 6 plus rear camera is not focusing, won't remain stable and is blurry no matter how still I get whether video or picture. Automatic or manual focus not working either. Front facing camera works fine. Seems OIS isn't doing anything but making it worse.


Here is a photo(below) taken while completely still that never focuses automatically or manually and is vibrating vertically as if taken in motion.

User uploaded file


Videos become wobbly and out of focus. Link: https://vid.me/Nxh

Steps I have taken:

1. Closed all apps and forced reboot of phone.

2. Reset all settings.

3. Restored phone to latest 8.1 software and set up as new phone.


Results still the same even if I use 3rd party camera/video app.

iPhone 6 Plus, iOS 8.1

Posted on Oct 20, 2014 8:58 PM

Reply
175 replies

Apr 6, 2015 7:01 AM in response to oneZer01

I am also having this problem after update on ios 8.2 my focus stop working for me i have An iphone 6plus 128gb gold wasnt really a apple fanatic my parents told me to switch to apple since its say easier To use and have a good quality camera's i naturally bought the iphone 6plus 128gb so that i wouldnt have To delete pictures i have taken And save them for lots i didnt bought this expensive phone to be this i deserve better quality than this i went chating to their customer support which they told me to go to the nearest apple store customer service as i went there the when i was the one called all they did is make me wait for 2 hours they didnt even bother looking at my phones problem and just told me after 2 long hours of wait that they cant fix my problem and just gave me a case number then i called customer service again we started talking he was very helpful i was seeking help regarding this defective phone as i live in philippines and i bought the phone from california the customer service here in philippines just wont even look at my phones problem as i was seeking help again on a customer service chat the senior advisor told me if i could just go to australia or us again to get my phone fix or i have relative staying at a diferent country but sadly i dont which the bottom line .. Stuck with a broken rear camera iphone 6 plus 128gb gold expensive phone quality wise ? No very bad quality even the customer service is bad service they wont look just judge my phone bla bla .. For all those who have this problem we all deserve better quality we paid so high for a defective device omg .. This is why im having second thoughts using apple .. i am really ******,mad ,furious about this problem ..

Apr 20, 2015 11:23 AM in response to oneZer01

I ordered my iPhone 6 Plus last October and had it in November. It's been flawless, except in the last week or so I noticed some of the pictures were blurry. Just the other day we put up a playset in our yard and someone asked me to send them a picture of it. It was bright and sunny out, and no matter where I stood in the yard--with the sun behind me, behind the playset, off to the side, etc. the pictures were blurry.


I started looking at some photos from earlier in the week, and sure enough, the more distant the object, the blurrier the picture. Really close-up pictures were clearer, but anything more than 5-10 feet away was blurry.


I tried the usual suspects...reboot, close all apps and reboot again, hard reboot (hold home/power buttons for 10 seconds), but nothing worked. I wasn't sure if it was the iOS 8.3 update that was the problem. One of my friends at church has a Plus and so I asked him if he had updated to iOS 8.3, which he had. So we took some pictures and they were crystal clear. That seems to rule out the iOS 8.3 update.


I have an appointment for tomorrow evening at the Apple Store Genius Bar. We'll see what they think.

Apr 29, 2015 11:54 PM in response to msawyer91

well im having the same problem 2

just had my phone replaced 2 times in the past 3 days

latest one was today and it broke in less then 8 hours

the camera just come loose and now when i try to take pictures they are all blurry

and my phone make some weird buzzing sound only when the camera is on

so going back to the apple store in the morning

seem like this phone cant handle any vibrations from user

this is my iphone 6plus 128

i was told that the iphone 6 has a different camera then the plus

i may have to downgrade

that is if i stay with apple after this

so far i had to replace 4 zagg glass screen protectors

this is getting expensive

May 15, 2015 8:00 AM in response to oneZer01

My follow up after visiting the Apple Genius Bar for solution: The scheduled appointment was 8:20 p.m. I got there early, they sat me immediately. A few minutes later I went over the issue with their tech. They said it was likely that the motor went out on the camera and they were going to switch it out (they had no explanation as to the why the motor would go out). If that didn't work, they were going to give me a new phone (all under warranty). at 8:45 p.m. they handed me back my phone with a new camera installed. Everything is working great. Hopefully this wont repeat, but for now I couldn't be happier. Thank you Apple 🙂

May 26, 2015 4:10 AM in response to oneZer01

Same issue.... iPhone 6 plus purchased in India.

Used it for 4 months and the camera stopped focussing.

I tried to do a software reset and also a restore, but the camera status was unchanged.

I have given it to the iCare store for repair. The rep I spoke to was completely unaware that such a problem has been reported on these forums.

Lets see how they take care of it in India....

Jun 7, 2015 9:33 PM in response to oneZer01

I too have this problem. It was working fine and then all of a sudden, blurry photos and camera won't focus at all! What's sad is, my front camera takes better, less blurry pictures than my super high def ka-billion megapixel rear camera! I read that people were having this problem after updating to 8.1.3 but I'm still on 8.1 and am dealing with this problem. I like 3.5 hours away from an Apple Store so I'm kind of screwed. I'm just going to suck it up and take it to the local repair shop and pay the 100$ to replace it. It's so infuriating though. Apple really has let me down a lot lately. My wifi drops every 3 minutes on Yosemite and now I can't take a decent picture on my 700$ iPhone. What's next Apple? Leading innovation by selling faulty items.

Jun 9, 2015 7:38 AM in response to Kane4LSU

Edit: Letting everyone know, mine is a 64GB White iPhone 6 Plus and I took it with me to a music festival here about a month ago. I didn't think about the severe vibrations causing any issues but that is exactly when my camera started not auto-focusing. I guess I was jumping around too much during the concerts. The only problem is, I run a lot and don't want to keep having to get my camera replaced.

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iPhone 6 plus rear camera blurry/wobbly (not focusing)

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