iPhone 6 plus rear camera blurry/wobbly (not focusing)

HAha just had the same not focusing problem with the plus.

BOught my plus when it first came out at the apple store. When i tried to arrange for a fix online it wanted me to ship my fone in. No way. Cant live without a fone for that kinda duration. Instead i scheduled for geniius bar

went in and the staff were pleasant and knowledgebE. no wasting time. Basically had my fone for a exchange of camera and was done in an hour

covered by warranty. Thanks apple.

ALtho i wonder if we should just get the other camera installed so this doesnt happen aGain? /shrugs

Side note: i had a tempered glass invisishield cover that had tk be removed. Of course those things crack when removed. Oh wellz. Gotta go get that at a kiosk again. No bigz

I had the same issue as many people here. I have had my 6 Plus for about 3 months and the rear camera won't focusing. It was a hardware problem.

Mar. 7, I went to the Genius Bar, they quickly identified the issue, took my phone and replaced the camera (not the entire phone) for one hour. It now works properly again. I don't appreciate having to have it fixed for the only 3 month device, but as usual - Apple took care of the issue quickly and for free.(cost $59)

2 days later, my daughter's iPhone 5 got same problem, unfortunately it is out of warranty.(bought at July, 2013)

I have to schedule an appointment again and pay the fee.

I'm very disappointed for the iPhone's camera quality, it's getting worse!

Hi I have this problem on & off. Sometimes it can focus. Sometimes it can't. I don't know what's the issue. Could it be iOS upgrade? I just upgraded to the latest iOS, I didn't have this problem before. this was taken indoors in daytime and could not focus.

My Iphone 6 Plus has been experiencing the same issues and nothing people have been saying worked. I was very frustrated and jerk the phone up and down and all of a sudden the camera focused. Its a temporary fix but it worked for me. I hope it works for you too

All,

I was compelled to create a username and add a comment. I have a 6+ and last weekend for an unknown reason my camera would not focus. I thought it was the 8.2 IOS upgrade. I searched all over the internet and learned more about the camera than I ever wanted to in hopes of a fix. I rebooted, cleaned the lense, you name it...I live in the San Francisco Bay Area and took a trip to the Apple store in Pleasanton this afternoon. Apple is aware of the problem and after an hour and a half, I walked out with a new camera at no charge. Apple's customer service is TOP NOTCH. Rather than rebooting and searching the internet for hours looking for a fix (like i have done), I high recommend you visit your nearest Apple store.

Pleas i dont know if somebody can help me, i am from peru and i bought an iPhone 6 plus in november in a best buy in usa, there aré no Apple store in peru, i will go to states in april, buy i lost my ticket, will Apple accept my claim??

thanks

I bought an iPhone 6+ in October last year. After updating to iOS 8.2 Focus stopped working. I am really disappointed with Apple. The product quality was in decline in recent years. I find it hard to accept that Apple is manufacturing products with these failures. A pity ... Steve Jobs please come back!

I am also having this problem after update on ios 8.2 my focus stop working for me i have An iphone 6plus 128gb gold wasnt really a apple fanatic my parents told me to switch to apple since its say easier To use and have a good quality camera's i naturally bought the iphone 6plus 128gb so that i wouldnt have To delete pictures i have taken And save them for lots i didnt bought this expensive phone to be this i deserve better quality than this i went chating to their customer support which they told me to go to the nearest apple store customer service as i went there the when i was the one called all they did is make me wait for 2 hours they didnt even bother looking at my phones problem and just told me after 2 long hours of wait that they cant fix my problem and just gave me a case number then i called customer service again we started talking he was very helpful i was seeking help regarding this defective phone as i live in philippines and i bought the phone from california the customer service here in philippines just wont even look at my phones problem as i was seeking help again on a customer service chat the senior advisor told me if i could just go to australia or us again to get my phone fix or i have relative staying at a diferent country but sadly i dont which the bottom line .. Stuck with a broken rear camera iphone 6 plus 128gb gold expensive phone quality wise ? No very bad quality even the customer service is bad service they wont look just judge my phone bla bla .. For all those who have this problem we all deserve better quality we paid so high for a defective device omg .. This is why im having second thoughts using apple .. i am really ******,mad ,furious about this problem ..

I ordered my iPhone 6 Plus last October and had it in November. It's been flawless, except in the last week or so I noticed some of the pictures were blurry. Just the other day we put up a playset in our yard and someone asked me to send them a picture of it. It was bright and sunny out, and no matter where I stood in the yard--with the sun behind me, behind the playset, off to the side, etc. the pictures were blurry.

I started looking at some photos from earlier in the week, and sure enough, the more distant the object, the blurrier the picture. Really close-up pictures were clearer, but anything more than 5-10 feet away was blurry.

I tried the usual suspects...reboot, close all apps and reboot again, hard reboot (hold home/power buttons for 10 seconds), but nothing worked. I wasn't sure if it was the iOS 8.3 update that was the problem. One of my friends at church has a Plus and so I asked him if he had updated to iOS 8.3, which he had. So we took some pictures and they were crystal clear. That seems to rule out the iOS 8.3 update.

I have an appointment for tomorrow evening at the Apple Store Genius Bar. We'll see what they think.

well im having the same problem 2

just had my phone replaced 2 times in the past 3 days

latest one was today and it broke in less then 8 hours

the camera just come loose and now when i try to take pictures they are all blurry

and my phone make some weird buzzing sound only when the camera is on

so going back to the apple store in the morning

seem like this phone cant handle any vibrations from user

this is my iphone 6plus 128

i was told that the iphone 6 has a different camera then the plus

i may have to downgrade

that is if i stay with apple after this

so far i had to replace 4 zagg glass screen protectors

this is getting expensive

I had the same problem. I bought Ip6 plus in vietnam, and bring it to Laos. Apter 3 months, rear camera is not focusing. The pics look like below. Anyone helps me pls:

Having the same problem. Rear facing camera is not focusing. After calling Apple and resetting the phone, I now have an appointment with the Apple Genius Bar tomorrow. I will follow up with their solution. Hopefully they can fix or replace on the spot.

My follow up after visiting the Apple Genius Bar for solution: The scheduled appointment was 8:20 p.m. I got there early, they sat me immediately. A few minutes later I went over the issue with their tech. They said it was likely that the motor went out on the camera and they were going to switch it out (they had no explanation as to the why the motor would go out). If that didn't work, they were going to give me a new phone (all under warranty). at 8:45 p.m. they handed me back my phone with a new camera installed. Everything is working great. Hopefully this wont repeat, but for now I couldn't be happier. Thank you Apple 🙂

I'm having the same problem with my camera. It didn't start happening until the latest iOS update. Now this is as good as my pics get. Horrible!

is there something I can to do? Can I role back to the prior version of the operating system?