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Level 1

14 points

Internal Mic not working for phone calls in Yosemite

Hi Everyone!

My internal mic isn't working for phone calls using Continuity. I can hear the other side on my Mac, but they can't hear me.

Any ideas?

Some facts:

Making/receiving calls works fine on from my iPad using Continuity. (Which indicates to me that the iPhone is working fine)
Everything has been updated to Yosemite / iOS 8.1
FaceTime works fine on my mac. I can see/hear AND speak to the other side. (Which indicates that that internal mic is working fine)
Under System Preferences / Sound / Input, the "Input" has the Internal Mic/Built In chosen. When speaking, I can see the sound bar moving. (i.e. the mic is picking up my voice)
The mac with the problem is a MBPro 13" 2013 model with Yosemite

Given all of the above, when someone calls, I can hear them but they can't hear me.

MacBook 13"

Posted on Oct 21, 2014 6:51 AM

Best reply

csacchetti

Level 1

0 points

Posted on Oct 21, 2014 10:15 AM

I have the same problem. I disconnected the apple tv and I finally began to feel. Probably there was a conflict between the blutooth. Remain a problem. People who telephone tell me they heard very badly, disturbed, with ECHO, words truncated. Is a very serious problem for me.

View in context

28 replies

Dec 25, 2014 9:23 AM in response to Paul Salzman

Paul Salzman,

I followed your steps but it didn't restart the coreaudio it just shut it off. A message popped up saying it was turning off but nothing about restarting. Do I have to type a different command in to turn it back on or does it just take a while to restart?

Dec 25, 2014 3:27 PM in response to erkcougle

Try restarting the computer. Core Audio should reload automagically.

Jan 4, 2015 11:43 AM in response to Paul Salzman

Thank you Paul! Worked for me as well!

Jan 8, 2015 7:44 PM in response to John Dawson2

Dito here too. On a new Mac Pro I can hear them fine but they cannot hear me.I would think they

would send a fix soon with this many people with the same issue.

robman8

Level 1

4 points

Jan 10, 2015 7:10 AM in response to Paul Salzman

Thanks! it worked for my 2013 iMac. Also had to restart the computer btw...

PyroDJ

Level 1

14 points

Jan 15, 2015 4:36 AM in response to Paul Salzman

This worked for me although the audio quality wasn't very good for the person listening to me speak. I believe this is down to the built in microphone.

CraigBs

Level 1

8 points

Jan 22, 2015 7:41 AM in response to Paul Salzman

Worked like a champ Paul, thanks!

AntonisM

Level 1

13 points

Feb 11, 2015 1:43 AM in response to Paul Salzman

In my case, I don't hear the caller from the Mac's speakers. I can only speak and hear through the phone.

I've tried this, restarted afterwards but it didn't work for me.

I am getting the equalizer effect as if the call is being made from the Mac but the sound comes from the iPhone speaker.

Funny because it used to work some time ago...

iPhone 6

iMac mid-2011

Latest versions on all devices.

Jun 12, 2015 2:16 PM in response to Paul Salzman

This just worked for me!

Sep 16, 2015 12:11 PM in response to Paul Salzman

Worked for me too! Thanks! Macbook Pro Retina 15" Late 2013

Ian F

Level 1

0 points

Sep 25, 2015 3:13 AM in response to Gregorysreid

Thanks to Paul for the fix, which worked well for me.

Oct 27, 2015 8:34 PM in response to Paul Salzman

Thanks so much, Paul! That saved me 🙂

Jan 6, 2016 7:14 PM in response to Paul Salzman

On my MacBook Pro, when I used FaceTime and Lync and Skype people could hear me and I could hear them, but when I used Vsee to Video Conference people could not hear me, (but I could hear them). I followed your instructions and it fixed it. Thank you very much. I'm using a MacBook El Capitan 10.11.2, early 2015.

Internal Mic not working for phone calls in Yosemite