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All replies
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Helpful answers
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Oct 21, 2014 3:52 PM in response to frankglynby sue@apple,Thanks for this. I was going to ring them myself after nearly tearing my hair out. I was beginning to think it was the printer itself that was kaput until I realised I could still print documents to it from my iPad.
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Oct 22, 2014 6:38 AM in response to frankglynby SadieD,Thank you so much for posting! I had a feeling it was a driver issue. I hope they fix it soon!
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Oct 22, 2014 2:32 PM in response to frankglynby herolt,Having the same issue - just got off the phone with Kodak and they stated that they are awaiting approval of the new drivers by Apple & have no time frame on when this will be done
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Oct 23, 2014 1:41 PM in response to heroltby SadieD,Thanks for the update! I would just get another printer but I just bought 10 new printer cartridges for this darn thing!
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Oct 29, 2014 4:37 AM in response to frankglynby mannyrambo,has anyone got there kodak printer running yet
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Oct 29, 2014 4:53 AM in response to mannyramboby herolt,No I have not but chatted with Kodak yesterday & they assured me that the new software will be coming soon ... Frustrating to say the least!
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Oct 29, 2014 5:04 AM in response to frankglynby mannyrambo,thank you please let me know when you get it
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Oct 29, 2014 6:17 AM in response to frankglynby frankglyn,Having followed other threads I found a temporary fix to overcome the problem. This involves entering some code but is not difficult.
Changing the Sandbox
- 1. in Spotlight Type Terminal and then press enter.
This should bring up the terminal window/program.
- 2. In the Terminal type sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'
It will ask for your password.
3) After that type following: sudo launchctl stop org.cups.cupsd
After that if you are lucky the printer driver should start to work. (which it did in my case)
I hope this works out for you, if not then you can do following to revert the changes:
In case you want/have to revert the changes:
1) Open the terminal as usual (Spotlight type Terminal hit enter and wait for the terminal window to appear)
2) then type: cd /etc/cups
3) then type: sudo nano cups-files.conf
4) 'type in your password'
This brings up a command line editor which you can use to edit the file
5) Remove the last line which Says Sandboxing Relaxed
6) press 'ctrl x'
And then confirm with y when being asked if you want to save the changes
7) after that type sudo launchctl stop org.cups.cupsd
After that the changes should be reverted and you are back to stock behavior.
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When it asks for your password just type it in and press return, it does not show up on the screen as it is hidden, this stumped me and I had to search of the answer.
This sets the sandboxing back to how it was under Mavericks. When Kodak come out with an updated driver you can reset it to the higher security setting contained in Yosemite.
Best of Luck this has worked for me on a Macbook pro and an iMac .
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Oct 29, 2014 8:20 AM in response to frankglynby herolt,THANK YOU, THANK YOU, THANK YOU!!!!!!! My printer now works & I'm back in business!!!!
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Oct 29, 2014 8:21 AM in response to mannyramboby herolt,See the latest post by frankglyn - I did this and it worked for me!
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Oct 31, 2014 12:46 PM in response to heroltby mannyrambo,when the fix comes for kodak printer where will it be
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Oct 31, 2014 1:42 PM in response to mannyramboby frank271248,See the latest post on the Kodak printer support list . When they have an update they will post it there.
Frank
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Nov 5, 2014 6:40 AM in response to frank271248by mannyrambo,have you any info on the fix for kodak printer an yosemite
thank you
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Nov 5, 2014 12:55 PM in response to mannyramboby frank271248,I'm still checking the Kodak printer support site. Nothing else can be done. I have emailed top management executives and got them on the case.
Frank