kodak printers and Yosemite

I reported the problem of my Kodak printer not working after updating to Yosemite and have been following the chat, trying out the suggested fixes to no avail.

I finally had a call back from Kodak and they are aware of the issue which has affected people word wide. I tried the suggested fixes and they finally confirmed that their development group are working with urgency to produce new software for us to download. The issue is to do with the extra security within Yosemite.

I will post details as I receive them from Kodak.

Frank

MacBook Pro with Retina display, OS X Mountain Lion (10.8.4), office 2011 for mac

Posted on Oct 21, 2014 8:12 AM

38 replies

Nov 12, 2014 5:54 AM in response to frankglyn

THANK YOU so much for this. Drove me crazy yesterday and finally gave in and went to Staples but this fixed it this morning. Thank you so much.

Pete.Noz

Level 1

0 points

Nov 12, 2014 6:43 AM in response to frankglyn

Hi I have the same problem and I needed to print some documents so I have bought another printer.

herolt

Level 1

0 points

Nov 12, 2014 1:20 PM in response to frankglyn

Just received this email from Kodak for a fix:

Do the following steps to address the issue:

Go to Spotlight, then enter Terminal and press Enter.
The terminal window/program opens.
Enter sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf' in the terminal.
Enter your system OS login password when prompted.
Note: The password you enter will not appear, which is normal. Be sure to enter the correct password.
Enter sudo launchctl stop org.cups.cupsdYour screen will look similar to the following:
Last login: Mon Nov 10 16:34:57 on console
Macintosh:~ lindaterry$ sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'
Password:
Sorry, try again.
Password:
Macintosh:~ lindaterry$ sudo launchctl stop org.cups.cupsd
Macintosh:~ lindaterry$
Try to print again.
If the issue continues, contact us for further support.

Nov 13, 2014 7:30 AM in response to Pete.Noz

hi does canon printers work with yosemite os

Nov 15, 2014 1:32 PM in response to frankglyn

Thanks...this resolved problem for me with Canon printer and MacBook Air

Dec 31, 2014 11:16 AM in response to herolt

Two questions about this fix.

1. If we do it and then they release the update, where are we? Can we ignore the update? If we can't, will we have to go back into Terminal and undo it?

2. I see spaces in the code above. Here's an example of how I would key in:

sudo sh -c 'echo

sudospaceshspace-cspace'echospace

Is that correct?

Thanks a million

Jan 25, 2015 2:58 AM in response to frankglyn

Frankglyn you are a superstar. Thanks for the fix. Worked for me.

Mike

Feb 18, 2015 7:28 AM in response to frankglyn

Hi all

I just saw this fix from Kodak and it worked for me - hope it does it for you

Do the following steps to address the issue:

Go to Spotlight, then enter Terminal and press Enter.
The terminal window/program opens.
Enter sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf' in the terminal.
Enter your system OS login password when prompted.
Note: The password you enter will not appear, which is normal. Be sure to enter the correct password.
Enter sudo launchctl stop org.cups.cupsdYour screen will look similar to the following:
Last login: Mon Nov 10 16:34:57 on console
Macintosh:~ lindaterry$ sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'
Password:
Sorry, try again.
Password:
Macintosh:~ lindaterry$ sudo launchctl stop org.cups.cupsd
Macintosh:~ lindaterry$
Try to print again.
If the issue continues, contact us for further support.

http://support.en.kodak.com/app/answers/detail/a_id/49247/~/why-cant-i-print-aft er-i-upgrade-to-mac-os-10.10-(yosemite)%3F/selected/true

all the best

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kodak printers and Yosemite