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iCloud Photo Library (and the whole Drive) slow beyond unusable

iCloud Photo Library (and the whole iCloud Drive experience) is so slow, it's beyond unusable.


I fully understand the iCloud Photo Library is still in Beta phase. I also understand that during my Apple devices usage over the years I have accumulated about 4000 images and thus the process takes a little bit longer. There might have also been some migration issues with my account behind the scenes over the years which makes it a bit more complicated than the case with just a fresh new iCloud account on a new device.


However, all taken into account, my iCloud experience (and not just with the Photo Library) is really a far cry from Apple events presentations. Every step involving upload and download to/from iCloud is so unbelievably slow (I'm not talking seconds or minutes but sometimes hours) it's almost unusable as a documents storage, let alone for serious work use.


First of all the setup:

- I have iPhone 5S, iPad Air and late 2013 MacBook Pro, all using the same iCloud account. Latest iOS (now 8.1) and Yosemite.

- I have broadband internet connection via fibre optic with 25Mbit bandwidth without any connectivity issues (regularly tested)

- My home WiFi is running on 802.11ac with capabilities well exceeding the maximums of all the devices, all on the same SSID, working like a clockwork, no issues


Now, the problems:

- I have enabled iCloud Photo Library on both iPhone and iPad. The whole process of migrating Photos into iCloud took best part of 3 days (!?) to finish to a state when I can say it's all more or less synchronised between devices. During the whole time both devices had the whole bandwidth available. When I was monitoring the traffic on the router, both devices were hardly using any for most of the time. Apple Services Status website showed all services as green. Sometimes it went completely dead for hours, the only action that seemed to resume anything happening was turning the WiFi off and on again, the device restart, sometimes only reset. Why are not the files synchronised immediately and continuously?

- After the library was finally synchronised, I've tried to take a new picture on the iPhone and wait for it to appear on iPad for further edits. Only once it was a remotely quick action (about a minute), most of the time this simple task took good part of an hour, sometimes more. With regards to the data amount transferred, this should be a few seconds job at the most, I have absolutely no idea why it could be taking so long. There's been nothing else using the bandwidth on the devices itself or my broadband connection (all monitored per device and per services directly on the router). Both devices were simply not transferring any data to or from iCloud, despite connected to an idle connection, anything using internet on them was perfectly fine, internet SpeedTest was also showing full bandwidth available.

- The same problems occur when using iWorks for creating and editing documents. Considering the miniature size of the files, the action should be instant, yet again, it seems to be completely stuck, sometimes requiring the restart or a reset of the device to resume working properly.


I have tried everything, including removing my Apple ID from the devices and then adding it again, when I've noticed these problems for the first time with iWorks. Nothing seems to help.


Any ideas what might be wrong? Anyone having the same experience?

Posted on Oct 23, 2014 4:33 AM

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102 replies

Apr 13, 2015 9:58 AM in response to Phantomski

Slow like ****, and now I have the bad surprise that it has reseted to 28K images after uploading for 5 days (was down to 24K)


That's pretty bad software.

Apr 14, 2015 5:15 AM in response to jramtokyo

jramtokyo, I wasn't able to see my 54K photos\ library on my iPhone 64 GB. I since have bought a 128 GB iPad, but I haven't turned on iCloud Photo Library yet, and I'm not sure I will, as I don't want to potentially download 289 GB to my iPad, or attempt to, only to find out that I have to reinstall it again.


Does anyone know the compression ratio on the library when we are using "optimize storage"? I would love to be able to calculate the required size for my library, before I attempt to sync.

Apr 15, 2015 6:12 PM in response to Phantomski

I have to say that this is without a doubt one of Apple's biggest errors in recent history.


I've been syncing my 90GB collection since Friday (5 days at this point) and I'm only about maybe 2/3rds through it. I understand that it takes a while to upload that volume of data, but while doing so my 4 apple devices are all trying to simultaneously sync this data, and it renders all web access inoperable.


As a software developer, I'm actually flabbergasted that this situation is as bad as it is. This is a fundamentally flawed approach to cloud sync. There is no way that any sane person believes that this is the correct behavior. They need to introduce some sort of mechanism to deal with the huge upfront burden of this upload and syncing. I really don't care if this shows up on my iphone and ipad immediately. I need to get work done with my internet connection and this situation is ridiculous. The only solution is to disable iCloud sync, which only delays the sync process, obviously.

Apr 15, 2015 9:47 PM in response to Phantomski

I think I am one more user that has not been able to successfully upload photos to iCloud Library. I just can't believe Apple released such a bad user experience within a software. No progress bar updating?! no feedback?! app working only when not in background?! hours to upload 4 iphone photos?! no network activity throbber?!


I buy 200GB extra storage for using with iCloud Photo Library... but, the app is NOT WORKING!!


Photos app gets stuck when uploading photos. Literally, I left my laptop turned on for 12 hrs uploading no more than 1000 photos and when I came back, it hasn't upload even 1 photo!!!!


WHAT'S WRONG WITH YOU APPLE??!!! since last year, the quality of your software is not meeting general expectations.


Please help!

Apr 16, 2015 2:29 AM in response to Phantomski

It finally finished uploading my photos. Yay!! Now everything seems to work smooth. I see all the photos on all my devices, and if I add photos or delete some it will be synched across all my devices. I think this was worth the wait. However, I hope Apple will solve the uploading issues soon. I think a lot of people will get frustrated with this and just don't use it.

iCloud Photo Library (and the whole Drive) slow beyond unusable

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