iPad Air 2 WiFi Issues

Surprisingly, my iPad seems OK now and I didn't have to do anything. Go figure.

Lol! I hope your right but I've had that same hope several times and the problem always came back.

Me too. I considered taking it back to the store but I haven't had that issue for over a week. My only complaint is battery life. It's worse than my old iPad 4 but I guess that's because the battery in the air 2 was shrunk to fit into the thinner body.

Hi all,

i have just found a potential solution to for those with netgear routers. I reeived my iPad air 2 today, and tried to connect to my 5g wifi connection via a netgear R6250 router, the setup I had works on my previous iPad air, MacBook, Samsung phones, iPhone 6 without issue. But the air2 just wouldn't find the router.

my netgear was set to channel 44 and setup for 1300mps mode. Changing the channel to 36 the air2 now connects to the router without issues, and the other devices also connect.

maybe just changing the channel will help everyone else

I was having the same problem, I put 8.8.8.8 in DNS and all good. I had to do that with my Imac also.

Having the same problem, wifi drops for no reason On my IPad Air2. Restart, reboot, swear and eventually it comes back.

also have had speed issues, it couldn't keep up to my IPhone 4!!!

apple needs to get on this and fast, I still have an original iPad and have never had this type of problem.

HI, I am utterly frustrated with my ipad air!

Not only was the wifi very unreliable, requiring multiple restarts, refreshes etc but now the wifi slider switch cannot even be activated!?

I want to try the 8.1.1 update in the (probably false) hope that it will rectify the wifi issue.

Of course I can't do that if I can't even activate the wifi switch.

Honestly this unit is the most useless and over rated/over priced computing device I have ever experienced.

Please help.

Nothing will work. Take my word for it. I tried for a month. You have to return it and get a new one. That's what I did and the new one is fine.

Funny thing. I lost a wifi connection on my new iPad air 2 after less than a month of usage. I was so disappointed! None of the above solutions helped, although I wasn't able to reset a router or change its settings, as I use my university's connection. I was just about to exchange my iPad with the warranty, but after a few days I went to visit my brother in a different city and... Surprise, surprise! My iPad's wifistarted working again! I figured it was due to different settings in my brother's router. BUT after I came back home it was still working and I've had no problems since (i.e. twoweeks now). Funny, isn't it?

The same happened to mine. Wifi kept dropping when I was home but was fine at work. This situation went on for two weeks or so. All of a sudden the problem was gone and it's been OK for over a month now.

Groan.. I guess that means losing the apps I have on the existing unit?

What an overhyped and underperforming rip-off these ipads are!

I only got the ipad as there are a number of apps to help my autistic son. In the end the unit has wasted hours of my time and been utterly useless - no help to my son at all.

A couple of factors that may have influenced the poor performance of this ipad.

1. The wifi was flaky but (almost) acceptable for some time. Then a friend of my son brought his ipad over to our house and used it on our wifi.

Since that day the wifi reliability on our ipad has been pathetic. There is no guarantee the connection will last more than a few minutes at a time and always needs multiple attempts to connect

BTW it takes up to 5 mins (or more) to even see our wifi availability, even sitting on the table next to the router. : (

2. The Wifi option slider/switch can not be turned on now. This happened a few days ago. Literally the slider switch will not activate, so I can't even get the unit to look for the router/wifi access.

Has anybody else experienced this?

3. Can somebody please remind me of the return policy in Australia?

Appreciate your (equally frustrated) help folks : )

There are so many discussions related to wifi issue. I updated to ipad2 last month. Initially I was blaming our rural living and weather issues, although couldn't work out why hubby could happily use the older model.

IPad2 continues to drop in and out with wifi, today seems to be worse and now relying on my cellular data.

GGgrrrrrhhhhh.... Has anyone found a solution.... Switching on off, wifi, power has not fixed it today.

come on Apple help us out

https://www.youtube.com/watch?v=g79s1CvsLpw&feature=youtu.be

If everything is fine with the WiFi on all those iPad Air 2 and it's just bad user configuration or bad routers then why does the video stop on the Air 2 4 times in 4.5 minutes while it doesn't stop a single time on the 6+?

And why is the same thing happening on a different iPad Air 2 that I had for testing from a friend, that has a different color, a different size, was bought at a different time and at a different place, and why is the stream running without any issues on an iPhone 5, an iPhone 5s, an iPhone 6, an iPhone 6+ and also on an iPad Air 2?

Why does it keep happening no matter if you are on 8.1.0, on 8.1.1, on 8.1.2 or 8.1.3, no matter whether the network settings have been reset, whether the whole iPad has been reset or whether else you could have done?

And why does the stream not stop on the Air 2 if you turn off WMM in the router (which has other negative side effects like the throughput being limited to around 30 mbit/s).

Why does Safari hang every now and then when surfing and why does the quality of Youtube videos drop every few seconds/minutes, but only on the iPad Air 2 but not on any other iOS device?

Bynny wrote:

Me too. I have a new iPad Air 2 and I have to use my old iPad three because my Wi-Fi keeps cutting off on my new iPad. And it also will never remember my network, and repeatedly ask for the password. When I enter the password it says it is incorrect even though I know it is not. Finally after trying 10 times it will connect.......but only for short time until it disconnects again. It is ridiculous having to use an old iPad instead of my $700 new iPad.

I'm using the xfinity modem/router combo. They do have a new model that I can exchange this one for and I plan to do it this week to see if that will help.

From the day I got it in early January my Verizon wireless/WiFi iPad Air 2 has had the exact same WiFi flakiness symptoms as Bynny described back on 11/4/14. I also have a Comcast Xfinity cable modem/router, specifically the Technicolor TC8305C. Even though the Air 2 has my wireless password saved and should connect automatically, when it's been sleeping it starts out in wireless LTE mode and always pops up with the list of possible connections and asks if I want to connect to WiFi. When I choose my network, it says that it was unable to connect. If I click retry it keeps saying unable to connect. If I click cancel sometimes after a few seconds it does connect automatically but sometimes it doesn't connect and stays on wireless LTE mode. When WiFi is connected, it usually does not stay that way for more than 10 or 15 minutes at a time and as soon as it drops the connection that dialog box pops back up with the possible connections. Turning WiFi off and back on only sometimes works. I generally get so annoyed that eventually I just turn WiFi off but then it's eating up my wireless data allotment.

My previous iPad Retina which we still use has never had this particular issue, nor have my family's Roku, Sony BluRay player, Toshiba laptop, 2 iPhones, or my Samsung Android phone. Now I will admit that I have always disliked this Comcast modem/router compared to the Cisco/Linksys E3000 I was using before because it occasionally drops the WiFi signal, but the signal drop originating from the router (to all the other devices) is not happening nearly as often as the Air 2 loses the WiFi connection. The Air 2 is also the only device that won't automatically reconnect and tells me the password is wrong even though it's saved.

At one of my work sites, my iPad Air 2 has a different kind of problem with WiFi. There, it seems to follow the behavior many of you on this thread have described where the WiFi icon shows it being connected but very often the Chrome browser will stop in the middle of loading a page and will switch to the "could not connect" error page. At other times it will take forever loading a page until I hit stop/refresh and then it loads right away. If I try to listen to streaming audio/internet radio it keeps losing the stream and I have to reload the page to get it to restart.

At my other work site it does not seem to have trouble staying connected.

My take on all this is that some routers are slightly pickier/flakier than others but at least some subset of the iPad Air 2s must be pickier/flakier than other WiFi devices. When you get them together that is when the WiFi connection issues really become a problem. Apple touts their image of making products that "just work". If one of their older products works with any given router, picky/flaky or not, then their newest flagship product which they claim is fully backward compatible should work with those same routers at least as well. Clearly something had to change (for the worse) in the production process if prior products worked to a degree of precision that newer ones do not. Anyway, from the growing number of reports of people who are getting working replacements it sounds like Apple has identified some bad Air 2 batches but made a calculated decision to simply replace them when people complain rather than issue a recall and get the bad publicity.

I hate the Comcast router anyway so I think I'm going to get one of the ASUS ac models that people have reported to be OK. But since this doesn't fix the problem at work I am also leaning towards trying to get the Air 2 replaced. Not sure if I can go through Apple or if it has to be Verizon. Has anyone else specifically gone through Verizon to get their replacement, and did the new one work?

II'm not sure if I have solved my problem, but for 4 consecutive days my iPad has been "fine".

i Went to Static on my iPad network settings and typed in my old ipad settings. Ie IP address, sub ask, router etc.

fingers crossed it stays working