You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad air 2 pop noise

My iPad Air 2 randomly has a "Pop Noise" out of the speaker. it happens randomly about once or twice a day when touching the screen or pressing a button. Has anybody else experienced this issue? Could it be a software issue or has it more likely to do with the hardware?

iPad Air 2 Wi-Fi, iOS 8.1

Posted on Oct 26, 2014 11:00 AM

Reply
1,218 replies

Mar 6, 2015 6:11 AM in response to -Architecton-

-Architecton- wrote:


I'm under the impression that the affected units were manufactured until week 52. No new buyers are reporting this issue so perhaps all iPads made after December don't pop.


This is important for those who don't have the option to get a refund and can therefore demand a refurb that was made past week 52. 😉

Mine was made in December, but don't remember which week. No pops ;-).

Mar 6, 2015 8:31 AM in response to -Architecton-

-Architecton- wrote:


I'm under the impression that the affected units were manufactured until week 52. No new buyers are reporting this issue so perhaps all iPads made after December don't pop.


This is important for those who don't have the option to get a refund and can therefore demand a refurb that was made past week 52. 😉

and why are you so interested? are you planning to buy one? if i may know of course...

Mar 6, 2015 8:43 AM in response to psikofunkster

psikofunkster wrote:

and why are you so interested? are you planning to buy one? if i may know of course...


You'll probably think I'm out of my mind but yes! I don't want to wait another year for the next model to come out. 😁


If it was a hardware flaw and the issue only affected units produced in 2014 then I just need to wait until the new batch hits the stores. If it hasn't already...

Mar 6, 2015 8:54 AM in response to -Architecton-

-Architecton- wrote:


I'm really happy for you RobS10! 🙂

After reading/responding to this thread just after I bought mine in December, I am too! I don't blame you at all for doing exactly what I would be doing if I hadn't already bought an Air 2. If you belong to Costco, buy it there. They have a 90 Day, No Questions Asked Return policy that bought me peace of mind when I made my purchase.

Mar 6, 2015 9:11 AM in response to -Architecton-

Nahh don't think that i perfectly understand you. 😉


I almost buy the ipad air 1 last year, i didn't have the money so i told my self i was gonna wait for the ipad air 2, when i hear it has 2GB of RAM i bought it for sure bad decision at the end.


BTW i'm doing the same with a phone i'm planning to buy but i haven't decided yet, i'm going to choose between the iphone 6 and Galaxy s6 edge, im waiting for the online galaxy reviews and test currently then i will take a decicision.

Mar 6, 2015 10:07 AM in response to Garth1988

Two weeks ago, I bought the iPop Air 2 (16GB) from Staples on sale for $429, and it popped about 1x per 2 hours use. It was Week-43 production (DLxxx). Then, last night, I went over to the local Apple store and bought another one and it has Week-46 (DMxxx), but I haven't opened it yet, and think I will go back and see if they have stock with a 2015 manuf date.

Mar 6, 2015 2:47 PM in response to -Architecton-

TThis is copy and paste from that site you sent me to for all 3 iPads. I originally bought space gray but the last one I askEd for the one that the sold the most hoping to get a newer one so I got gold


Nice Name:

Name: iPod (Generation 2)

ModelCode: ipad_2

Family name:

Group1: iPad

Group2: Air

Generation: 2

Colour: Space Gray

Production year: 2014

Production week: 48 (December)

Model introduced: 2014

Capacity: 128GB

Memory - flavour: xx

Factory: DM (China - Foxconn)Nice Name:
Name: iPod (Generation 2)
ModelCode: ipad_2
Family name:
Group1: iPad
Group2: Air
Generation: 2
Colour: Space Gray
Production year: 2014
Production week: 48 (December)
Model introduced: 2014
Capacity: 128GB
Memory - flavour: xx
Factory: DM (China - Foxconn)

_______________________________

Nice Name: iPad Air 2 (WiFi)
Name: iPod (Generation 2)
ModelCode: ipad_2
Family name:
Group1: iPad
Group2: Air
Generation: 2
Screen size: 9.7 inch
Screen resolution: 2048x1536 pixels
Colour: Gold
Production year: 2014
Production week: 48 (December)
Model introduced: 2014
Capacity: 128GB
Memory - flavour: xx
Factory: DM (China - Foxconn)
<Link Edited by Host>

Mar 7, 2015 7:29 PM in response to Drumtosurprise

As I mentioned in one of my previous posts I have a few apps in the store. My colleague and I finally got around to updating a few of the apps and the popping happens inside the " XCode Emulator" which means this is a software issue. At least for my games and I assume why we have no complaints on any other devices.


So for any other developers out there that think its the device, run your code in the emulator and it will more than likely make the same pop.


We have changed some of the sounds but we notice it most frequently happens on ones with deep base or big frequency changes.


When we test on other devices or simulators there no problems.

Mar 8, 2015 4:31 PM in response to Garth1988

Hello all.


I also have this problem. I had my iPad exchanged for another and it also pops. Thing is, I just wanted to ask your opinions on the matter. Here in my country the Apple Service won't let me have another exchange, simply telling me that maybe "All iPad Air 2's are like that", which is complete BS. I am heading abroad in two weeks. The iPad that I have right now is flawless otherwise from the occasional pop.


More importantly, I have a sort of idea on how to know if your iPad is one that pops or not. This "test" might be useful when getting your iPad exchanged. Play music on your iPad and then go to Settings. There, switch the presets to "Late Night", and your device, if it pops, ought to produce a similar sound this way. If it's not an iPop, the song would pause for a bit and then continue, as expected, but no pop. If you guys were to test this out it would be great 🙂 Thanks!

Mar 9, 2015 7:00 AM in response to ANNEVenturetime

First iPad popped, serial DLxxx, Week 43. Returned to Staples.


Second iPad, bought at Apple Store, asked for latest inventory--- this iPad pops too! 😠


So guess what, Apple is wise to Chipmunk now, and has scrambled the serial number, so you can't tell the manuf Week!!! (shown below)


Serial DMPPxxx

Nice Name: iPad Air 2 (WiFi)

Machine Model: iPad5,3

Name: iPod (Generation 2)

ModelCode: ipad_2

Family name: A1566

Group1: iPad

Group2: Air

Generation: 2

Screen size: 9.7 inch

Screen resolution: 2048x1536 pixels

Colour: Silver

Model introduced: 2014

Capacity: 16GB

Memory - flavour: xx

Factory: DM (China - Foxconn)

<Link Edited By Host>

iPad air 2 pop noise

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.