iPad air 2 pop noise

Air8 wrote:

The easiest way to produce the pop on my iPop:

Put your finger on the display and swipe down and up. Keep the finger on the display don't lift it up. Each time the finger moves down it opens the search (keyboard comes up) and in the other direction it closes the search (keyboard disappears). No need to type something in the search field. Just swipe your finger down and up repeatedly with different speeds like you are wiping something off the display. That way I'm getting many pops when I have keyboard clicks enabled and zero pops with keyboard clicks disabled.

I followed your steps. By swiping up and down on the screen to reveal and hide the keyboard (keyboard clicks ON). I get a pop every few swipes right like clockwork. I tried it with keyboard clicks OFF and I can not get it to pop.

I think it's software.

droid-apple wrote:

This didn't work for me mayber I didn't try long enough. 2012FitFan did it work for you?

It did. I pulled down spotlight several times, with keyboard clicks ON and it happens after every 5-10 tries or so.

WIth keyboard clicks OFF, I can't get it to pop this way.

I can also replicate the pop with keyboard clicks ON and moving the ringer and alerts slider up and down. With keyboard clicks OFF, I can't get it to pop this way as well.

My previous Air 2 would pop frequently whenever you did this. My replacement, that I've had since December, does not pop when repeatedly engaging and disengaging spotlight search. Because new hardware solved the popping problem for me and others, I think this is a hardware issue and not software.

ToastyFlake wrote:

My previous Air 2 would pop frequently whenever you did this. My replacement, that I've had since December, does not pop when repeatedly engaging and disengaging spotlight search. Because new hardware solved the popping problem for me and others, I think this is a hardware issue and not software.

It could very well be hardware, but it's hard for me to believe you can replicate a hardware issue by changing options in iOS.

I can do it like clockwork each and every time. Reading back through the thread, there are a few who've swapped devices and no longer have the issue. But, there are many more who have replaced their devices multiple times and still have the pop. If it is hardware, there aren't many good units out there compared to bad.

Have you tried the spotlight test with keyboard clicks ON?

I'm okay with using my Air 2 with Keyboard click disabled just so as long as I don't get any pop noise. 2012FitFan are you going to get an exchange if you get the pop even with keyboard click disabled?

"Have you tried the spotlight test with keyboard clicks ON?" Yes, many times. Additionally, I did this test in an Apple Store on 5 Air 2s. One clearly had the popping problem and popped frequently when you did this, the other 4 I tested did not.

"it's hard for me to believe you can replicate a hardware issue by changing options in iOS." You are turning off a specific sound when you do this. Turning on the keyboard has been shown to cause the pop. Other people have reported that their units popped at other times though. It seems reasonable to me that if there is a problem with some of the sound related hardware that turning off a sound would reduce its occurance. If it was software, I would expect my new unit, that had all of the orginal software restored from backup, to have the same problem. It does not.

"there are a few who've swapped devices and no longer had the issue. But, there are many more who have replaced their devices multiple time and still have the pop." People who swapped their unit and received another popping unit are much more likely to post again (repeatedly) than someone whose problem was resolved. There are many people who posted their problem and never posted again; I assume they either got a unit that doesn't pop or received a refund and walked away. It's very difficult to speculate on how many units have the problem based on this thread alone. I do think there would be a lot more people posting and a lot more new posters if the majority of units sold popped.

droid-apple wrote:

I'm okay with using my Air 2 with Keyboard click disabled just so as long as I don't get any pop noise. 2012FitFan are you going to get an exchange if you get the pop even with keyboard click disabled?

I'm really not wanting to because, everything else is functioning perfectly and the screen is perfect. If I replace it and get another one that pops (some in this thread have swapped out 3-4 times and still have the pop), maybe the next one will have a screen that isn't as good.

I have 11 months to decide, so I'll wait it out and hope it's software related. At least with keyboard clicks OFF, it doesn't pop.

ToastyFlake wrote:

"Have you tried the spotlight test with keyboard clicks ON?" Yes, many times. Additionally, I did this test in an Apple Store on 5 Air 2s. One clearly had the popping problem and popped frequently when you did this, the other 4 I tested did not.

Unfortunately, I don't have the luxury to test several units in an Apple Store. I could swap it with Apple online, but I could get another that pops. I'll have to stick with mine, with keyboard clicks OFF and hope it's software related. If not, I'll live with it.

I'm glad your unit isn't popping.

"I'm glad your unit isn't popping." Me too, it was very annoying. I just hope you and everyone else eventually get's the problem resolved, somehow. I'm also crossing my fingers that it doesn't start happening in my new one at some time in the future.

I have about 8 months to decide if I want to exchange mine or not. I'm leaning more towards with just living with it. We'll see though who know what will happen in the next 8 months.

droid-apple wrote:

I have about 8 months to decide if I want to exchange mine or not. I'm leaning more towards with just living with it. We'll see though who know what will happen in the next 8 months.

Same here my friend.

It's not annoying enough and with keyboard clicks OFF, I haven't heard it again. If I should happen again, it won't be as frequent with that option off. Definitely keep us updated here. I will as well.

Problem is if this were a sofware issue then everybody must be affected. There are people who are stating here that their ipads have never popped so....there you go it is pretty much a hardware one an i don't have too much faith regarding Apple fixing it in the future.

Regarding the temporary fix mentioned above, well it's nice because it makes you forget about the matter for a moment, however you are loosing functionality here, functionality that you paid for...

That is another type of pop and that one is definitely a software bug. I have manage to reproduce it in Hangouts whenever I get the message and notification sound plays if I touch the keyboard it will pop. It happens pretty much every time. The sound is keyboard click on max loudness. To me that one is a minor problem.

On the other hand there is a more serious pop that sounds like when you are trying to connect a guitar cable to the amp that was already on. It cracks and the sound is kinda distorted. I am not even sure that it comes from the speakers. This one sounds like something is seriously wrong. I have returned two units and finally went with full refund.

ios 8.3 out guys....so there you go, if pop persists this is pretty much a hardware issue....unless you still have hopes for 8.4, 8.5, 8.6, 8.7, i don't.

Gonna start downloading...

Let me know if yours still pop? Cause I just finished installing mine and will update if mine pop as well. 2012FitFan did you update your to 8.3 yet? I noticed that with the update when moving the slider on the ring/alert then toggle the keyboard click function there's no pop.