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Yosemite Finder bug, folders get unresponsive in icon view

I recently bought mid 2014 Retina Macbook Pro (13 inch) and immediately installed OS X Yosemite. I've noticed that, when I sometimes open Finder, I can't see i.e. my Applications in Applications folder in icon view. It shows me empty directory but when I switch to the list view it's all working.

Sometimes sleep/wake operation helps to repair that problem but not always. Just Finder gets unresponsive.

Is there any solution for this problem?

MacBook Pro (Retina, 13-inch, Mid 2014), OS X Yosemite (10.10)

Posted on Oct 27, 2014 6:02 AM

Reply
129 replies

Nov 16, 2014 6:59 PM in response to Donnation

[@Donnation] from my reading on other forums as well as this thread, the problem seems to affect the retina version of MBP or Mac. Didn't see anybody using the non retina reporting this problem. So your iMac is safe from this problem i guess. A few page back the only iMac user report in about this problem is using the new 27" 5k Retina.

Nov 17, 2014 6:41 AM in response to Tomasz Kasperek

1) Create a new User Account (Admin) and log in to that. See if the Finder problems are still at large....


If they are which I don't think they will be - Report back here.


If they are not - Continue to step 2


2) Goto the Go Menu of Finder and click it, then press alt-key and select library from menu. And Delete the Following


A) All contents of Caches

B) From the preferences folder delete:

com.apple.finder.plist a long with com.apple.finder.5A778CB1-DE16-5C3F-A6B4-EB4726E33FF0.plist (Your Number will be different) from the ByHost folder inside the Preferences folder and finally com.apple.sidebarlists.plist.

C) All contents of Saved Application State


D) Shutdown Mac and reboot with shift pressed and held until log in screen arrives (Safe mode) then log in and shutdown.

E) Reboot with alt+command+p+r held until you hear start chime twice... Then let go and log in to see if issue is gone...


IHTH

Nov 17, 2014 7:25 AM in response to steveoxon

OK -


From Home/Library delete:


Preferences/com.apple.quicklook.satellite.plist

Preferences/com.apple.quicklookconfig.plist

Preferences/com.apple.QuickLookDaemon.plist

Preferences/com.apple.windowserver.dat

/Preferences/ByHost/com.apple.QuickLookDaemon.5A778CB1-DE16-5C3F-A6B4-EB4726E33F F0.plist

/Preferences/ByHost/com.apple.windowserver.5A778CB1-DE16-5C3F-A6B4-EB4726E33FF0. plist


Reboot.


If that does not do the trick, in my book you are facing two options


1) Move all your data (Files you created) from the bad account to the new and working account.

When you are done and have the new account setup. Eventually delete the old one.



OR - My preferred option


2) Replace the Preferences Folder of the Bad account with the one from the good account.

Back it up first. Then log in to the good account and navigate to the bad account's home/library folder and move or delete the preferences folder.

Then copy from good account the preferences folder to bad account. And reboot. Don't launch ANY apps just yet. Just test the finder. If you start launching apps they will create new preferences etc. So wait until you have copied over the old prefs. you really need.


If it works now, go to the backed up preferences folder and mark the preferences of stuff you know that you need as in iTunes etc. The mark them all with an .i.e red label. Then copy them in to the preferences folder. And reboot. If something does not work after this, at least you know that one of the red-marked preferences file are to blame...

Nov 17, 2014 7:54 AM in response to MortenJamesCarlsen

Providing an update on situation.


I had created a second profile around Nov 5 and had been successfully using it with no problem. Finder working like it should. I got to be so comfortable having migrated over to that second one that I deleted my (backed up) first profile completely. I started having a problem with my new imac taking forever to shut down. After reading some threads I deleted two files out of the launch daemon (sp?) and launch agent folder that had to do with a program I had removed. As soon as I did this, my problems returned on this good profile. I got block letters in the finder, no icons in icon view, or blocked problems when trying to resize the finder window.


I've ran multiple approaches and it's still there.


Based on what I read here, I'm holding out for the next update. I find it hard to believe this is hardware related so I've not returned this new machine as some have suggested. I'm on the beta list but I have not installed it on this machine.


As an aside, I'm disappointed that applecare twice never phoned me like they said they would when I made an appointment. I did receive a voice mail the next night apologizing (and then they did not call back). I've been disappointed with this buying experience (messed up part of my order) and with their handling of this topic.

Nov 17, 2014 2:20 PM in response to Tomasz Kasperek

Folks, don't go around randomly deleting stuff unless you really check out what you are doing first - someone malicious could cause damage. There is a bug here so it requires Apple to resolve the issue with a fix - when there is a bug like this, no amount of temporary fixes will work - the root cause needs to be fixed. It sounds like it has been fixed with the new patch, you're best waiting for it.

Yosemite Finder bug, folders get unresponsive in icon view

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