Q: iPhone 6 constantly disconnecting from Audi MMI
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Oct 29, 2014 4:48 AMby MrB20VT,For anyone else having this issue, it's definitely a charging problem. If the phone is 100% charged there's no issue, infact it would appear to cease to be a problem when the phone is greater than circa 75% charged.
I suspect that as the 6 (phone, not car!) is capable of drawing more current for rapid charging it is attempting to do this and nothing in the MMI circuit is preventing the attaempt, howver the MMI isn't capable of delivering that current so it shuts down charging and restarts, this repeats endlessly until the phone has sufficient charge to stop demanding the higher current. I expect (and hope) that either a software fix from apple (stop demanding 2.1 amps where only 1 is available) or a cable update (do not attempt to deliver greater than 1 amp) from Audi will fix this some time in the not too distant future. In the meantime I just have to make sure my phone has decent charge before I get in the car, annoying but not insurmountable.
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Nov 2, 2014 2:51 PMby pheal,I'm having exactly the same problem with my 2013 A3 and iPhone 6. My iPhone 4S used to work perfectly, but I can't connect the iPhone 6 via the MMI cable. I first thought the cable was defective but apparently it's not.
The problem is the same I guess: when I plug the phone, it keeps disconnecting and reconnecting every 3-4 seconds, making it impossible to use. My girlfriend also has an iPhone 5C but I didn't try it as I was afraid I could damage her phone if the cable was defective.
Let's hope Apple finds a solution rapidly, as using the phone just via Bluetooth isn't very comfortable to browse tracks when listening to music.
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Nov 19, 2014 1:47 AMby John-M-O,I have the same problem with my 2014 Audi A5/iPhone 6 with the 4F0051510AD lightning cable. This cable has now been replaced with a new 4F0051510AL lightning cable which my Audi dealer has ordered so I will see if this fixes the problem. Apparently this new AL cable also transfers Album Art and Video unlike the AD cable. I don't think it is an Apple iOS issue as my iPhone 5 and iPod Touch 5th Gen don't disconnect and they all have 8.1.1 installed, so seems more like a hardware issue.
I currently have the 4F0051510R 30 Pin cable with the lightning adapter and it works fine with the iPhone 6 and transfers Album Art but not video due to the adapter not supporting video transfer.
I didn't realise the 4F0051510AD lightning cable stayed connected if the phone was charged but I have just tested this and it does seem to be the case, still not ideal though!
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Nov 19, 2014 2:46 AMby isoline,Hi - is it possible that the MMI software in your car requires an update? I ask because I had a similar problem with my iPhone 6 plus and BMW iDrive. Every few seconds disconnecting and reconnecting in an endless cycle. I downloaded and installed the BMW update and have had no connectivity problems since.
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Nov 20, 2014 3:45 AMby John-M-O,
Hi, just to let you know I collected my new 4F0051510AL lightning cable yesterday and it has resolved the disconnection problem. I have also tested running the battery down to 10% and connecting my iPhone 6 and it works fine with no more disconnects. This is apparently now the correct lightning cable for MMI 3G+.The cable transfers Album Art but still no Video but at least it resolves this problem.
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Dec 6, 2014 12:35 PMby TonyK13,The "AL" cable with a yellow ring on one end does not work. The phone needs to be near fully charged for it to work properly.
Hopefully there is a firmware update abailable from Audi at my next service visit or Apple releases a update to fix this issue.
in the meantime, if you want your iPhone 6 to work in your audi using this new cable, make sure it's fully charged.....
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Jan 5, 2015 3:17 PMby pogster,kunalg57 wrote:
Has anyone found a solution to this problem yet? I'm having the exact same issue and haven't been able to find any fix
Since this thread was started 2 months ago have you checked with your dealer to see if there were any firmware updates issued for the car?
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Jan 26, 2015 4:26 AMby Maurps Pit,OK, guys, i recently bought an iphone 6 128 gb. I previously had an iphone 4s with excellent connectivity and showing all my songs artwork.
My mms (audi A3) got updated 6 months ago.
I Bought the 4FOO51 510 AL cable with the yellow ring and i just tested my iphone 6. it had 77% power and i didnt experienced connectivity issues. But it did frustrated me the fact that it doesn t show the artwork of the playing song. I will try to resyncronize my playlists with itunes hoping this will resolve this artwork problem and i ll keep updating this thread.
Has anyone else have the same artwork issue with this yellow ring cable?
