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MrB20VT Author

Level 1

1 points

iPhone 6 constantly disconnecting from Audi MMI

My iPhone 6 constantly (and, it appears, randomly) disconnects from the MMI system in my 2013 A6. I updated the cable to the latest version (genuine Audi) to see if this solved the issue but it continues to do so. I didn't have the problem with my iPhone 5 which I never bothered to upgrade to iOS 8, so I suspect it's an iOS 8 problem. I've tried multiple ways of connecting, phone off, connect, then switch on. Phone on, connect, MMI on etc. etc. to no avail. My current suspicion is it may be a charging issue as my phone was 100% charged this morning when I plugged it in, and everything worked fine but when I plugged in this evening (circa 45% charged) the constant disconnecting occurred again. It will connect, play a few seconds/minutes of a track, disconnect and then the process repeats.

iPhone 6, iOS 8.1

Posted on Oct 28, 2014 11:23 AM

Best reply

TonyK13

Level 1

10 points

Posted on Dec 6, 2014 12:35 PM

The "AL" cable with a yellow ring on one end does not work. The phone needs to be near fully charged for it to work properly.

Hopefully there is a firmware update abailable from Audi at my next service visit or Apple releases a update to fix this issue.

in the meantime, if you want your iPhone 6 to work in your audi using this new cable, make sure it's fully charged.....

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65 replies

PapiFed

Level 1

4 points

Dec 3, 2016 4:04 AM in response to MrB20VT

Same syptoms for me.

A6 C7, AL yellow AMI cable, IOS 10.1.1

DIsabling Handoff does not help.

Next step is trying a lighting extension cable.

For now I just use BT or AMI depending on my phone charge. 😉

PapiFed

Level 1

4 points

Jan 25, 2017 12:04 AM in response to PapiFed

Received my lightning extension cable today and good news ! It has resolved the disconection problem being discussed here. 🙂

Jem_G

Level 1

8 points

Mar 1, 2017 11:51 AM in response to Jem_G

Sorry for any confusion - obviously that should be 30 pin connection not 20 pin

Nov 14, 2017 5:47 AM in response to MrB20VT

I have a 2014 Audi A-8l fully charged Iphone 6 (IOS 11.1.1) does not work with MMI cable

or Bluetooth. Keeps switching folder and songs mid song. Was at dealer yesterday changed out the cable

no joy.

Nov 24, 2017 7:53 AM in response to MrB20VT

I really don't think it is a charging issue, I am having this problem with an iPhone 7 fully charged sometimes. Just bought an Audi A1, delivered yesterday The problem is very annoying!

iPhone 6 constantly disconnecting from Audi MMI