Mail: Organize By Conversation - wrong emails

I'm finding in Yosemite Mail that the "Organize By Conversation" view is useless because it is grouping together unrelated emails. I can have two separate threads of email discussion - featuring unconnected contributors - but Mail elects to combine them into a single conversation thread.


How can I stop it doing this?

Posted on Oct 31, 2014 12:08 PM

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Posted on Oct 9, 2017 8:19 AM

Has anyone continued having this problem despite switching Mail software?


My mail is grouped 100% correctly online on Google Mail.

However on all email apps it was mixing up my mail.
I started on Spark then moved to another 3rd party Mail app, then tried Apple's own, and this issue was still there.


It led me to look at what is the constant between all the software. I nailed it down to the system clock.


My system is grouping messages incorrectly because I run my system clock +12mins fast (sounds silly but its beneficial to me to feel like Im constantly late...). So the system time doesnt match the 'real' international time, and it creates a weird vortex of mixing up groupings and email trails in incoming and sent messages on all of the applications.


Reverting my system clock to the 'set time and date automatically' setting resolved the issue across all software.


Hope that helps someone out. Was driving me crazy.

195 replies

Jan 30, 2015 5:08 AM in response to Richard Carr

I am suffering exactly the same problem - completely unrelated messages are being grouped together when Organize By Conversation is checked. It's grouping together emails with different senders and different subject lines.


I've used this feature since it was introduced and have found it enormously useful, but something has happened in the past few days that has rendered it completely useless! I haven't changed any settings or touched anything.

Feb 2, 2015 2:56 PM in response to Richard Carr

Dear all,


Discovered this discussion on incorrect mail grouping. Have the same issue and nothing seems to help (unchecked related messages). I just don't get it. We've seen 10.10.2 being rolled out and this upgrade never addressed this particular problem. But what boggles my mind is that this showed up after I upgraded to Yosemite! Been through Snow Leopard, Lion and Mountain Lion, but it wasn't until Yosemite that this **** threading problem surfaced. Having serious regrets about that decision now. I am firmly hoping a solution will not be long in the making. Apple, please step up to the plate!

Feb 5, 2015 4:05 AM in response to David Jenner2

No, it was deleting the files that begin with Envelope Index in the Library under mail. http://osxdaily.com/2013/08/01/rebuild-mailbox-reindex-messages-mail-mac-os-x/. other references to this in support. It took about 10 minutes to reindexed 90,000 messages. I did drag the old index files to my desktop in case something went awry and I did have a fresh backup.

Feb 5, 2015 5:55 AM in response to MacDouglas

I think it is indexing related since it did change the grouping. I compared the size of the files and one of the old envelope index files was significantly larger than the new one. Not sure what that means but it could be that the file becomes corrupted over time. Just a guess. That could be why reindexing only works for a period of time. In any case, it also cleared up my issue with impossibly slow quits in Mail. Also notice that some people like to continually respond to old emails rather than start new ones. That can make it look like a grouping issue.

Feb 5, 2015 2:51 PM in response to Richard Carr

i've been putting off upgrading to the latest version of yosemite for a few weeks. finally got around to doing it last night, and now today i'm experiencing this error in mail. aside from being disconcerting seeing random e-mails grouped together (clients, friends, strangers…yikes!), it's also affecting productivity.


it seems like this issue has persisted for a while — surprising and frustrating.

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Mail: Organize By Conversation - wrong emails

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