Level 1

4 points

My Macbook Pro is going extremely slow

I have a Macbook Pro from mid 2010. It is currently running Mavericks and over the past year it has been running slow. I made a previous thread which can be linked here. My Macbook Pro is going extremely slow. Please help

Anytime I use apps such as Safari, Spotify, Pages, iPhoto, and so on I get the pinwheel of death and the computer slows down drastically. The CPU temperature goes upwards of 180 degrees and the fans run at 6200 rpm. This happens consistently.

Could it be that I don't have too much RAM? I currently have 4gb of ram and this model of Macbook Pro can support up to 8gb of ram. What about HardDrive space? I have noticed that it fluctuates between 28-40gb free, which doesn't make sense to me since I am not downloading anything at all so there is no reason for it to fluctuate that much. I have also noticed that I have over 90gb of "Other" data used up on my hard drive. Where does this come from?

The computer is almost unusable. Please someone help me out here. This is not what I expect from an Apple product.

Here are the Etrecheck results

EtreCheck version: 2.0.1 (82)

Report generated November 2, 2014 at 9:58:58 AM PST

Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2010) (Verified)

MacBook Pro - model: MacBookPro7,1

1 2.4 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

NVIDIA GeForce 320M - VRAM: 256 MB

Color LCD 1280 x 800

System Software: ℹ️

OS X 10.9.5 (13F34) - Uptime: 0 days 15:58:16

Disk Information: ℹ️

TOSHIBA MK2555GSXF disk0 : (250.06 GB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / [Startup]: 249.20 GB (28.96 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

MATSHITADVD-R UJ-898

USB Information: ℹ️

Apple Internal Memory Card Reader

Apple Inc. Built-in iSight

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Gatekeeper: ℹ️

Mac App Store and identified developers

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist Support

User Launch Agents: ℹ️

[loaded] com.facebook.videochat.[redacted].plist Support

[loaded] com.google.keystone.agent.plist Support

[running] com.spotify.webhelper.plist Support

[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support

User Login Items: ℹ️

iTunesHelper UNKNOWNHidden (missing value)

Canon IJ Network Scanner Selector2 ApplicationHidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)

Spotify Application (/Applications/Spotify.app)

Internet Plug-ins: ℹ️

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support

EPPEX Plugin: Version: 3.0.5.0 Support

Flash Player: Version: 15.0.0.189 - SDK 10.6 Support

Default Browser: Version: 537 - SDK 10.9

o1dbrowserplugin: Version: 5.4.2.18903 Support

QuickTime Plugin: Version: 7.7.3

Google Earth Web Plug-in: Version: 7.1 Support

googletalkbrowserplugin: Version: 5.4.2.18903 Support

Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support

iPhotoPhotocast: Version: 7.0

Safari Extensions: ℹ️

AdBlock

Audio Plug-ins: ℹ️

DVCPROHDAudio: Version: 1.3.2

3rd Party Preference Panes: ℹ️

Flash Player Support

Time Machine: ℹ️

Time Machine not configured!

Top Processes by CPU: ℹ️

8% mds

5% WindowServer

2% coreaudiod

2% Safari

1% mdworker

Top Processes by Memory: ℹ️

249 MB Safari

116 MB softwareupdated

116 MB com.apple.IconServicesAgent

112 MB Finder

95 MB com.apple.WebKit.WebContent

Virtual Memory Information: ℹ️

812 MB Free RAM

2.25 GB Active RAM

330 MB Inactive RAM

601 MB Wired RAM

1.33 GB Page-ins

33 KB Page-outs

MacBook Pro, OS X Mavericks (10.9.2)

Posted on Nov 2, 2014 10:07 AM

28 replies

Dec 21, 2014 12:22 PM in response to psploco

psploco wrote:

Yes I fear my macbook pro is about to die so I barley use it anymore

I am now getting a message that says "startup disk is almost full" yet I have at least 60gb of memory free!

I assume you mean 60GB of hard disc space remaining! Have you carried out a reboot with shift key held down? If so how was it speed wise?

When you boot the machine are there a lot of applications reopened? This will cause a slow down if there are lots of applications open on shutdown as the default is to reopen all applications previously open on a boot. Take a screen shot of the Dock once the machine is up and running and post it here.

psploco Author

Level 1

4 points

Dec 22, 2014 3:15 PM in response to David Ramsay1

I rebooted with the shift key down and saw no improvement. The only application that opens up is chrome but i just changed that in the settings. And i don't even use chrome at all. I only use safari.

I keep on getting the message that my startup disk is full even after I have deleted many files and I now have over 70gb of space free.

psploco Author

Level 1

4 points

Dec 22, 2014 3:16 PM in response to Lexiepex

I did this earlier and I have done this before many times but I have found no success

Lexiepex

Level 6

14,138 points

Dec 22, 2014 11:58 PM in response to psploco

Q1. Was the Disk Repair in the Recovery Partition OK?

- "The only application that opens up is chrome..." That is very peculiar: there should not start any non-Apple app !

Q2.It was not even installed according to the list with which you started this thread. Did you install Chrome?

Q3. What did you do since you started this thread?

Q4. Can you send a list of what is in your applications folder and utilities folder.

Dec 23, 2014 6:33 AM in response to psploco

psploco wrote:

I rebooted with the shift key down and saw no improvement. The only application that opens up is chrome but i just changed that in the settings. And i don't even use chrome at all. I only use safari.

I keep on getting the message that my startup disk is full even after I have deleted many files and I now have over 70gb of space free.

When you ran the original etrecheck and posted the result you had about 30GB of disc space but you didn't indicate that you were receiving the message about the startup disk is almost full, what has changed on your system since the original etrecheck?

Can I suggest you run etrecheck again and repost the results?

Can you have a look at the network activity shown in Activity Monitor to see if there is anything continuously sending/receiving data, if there is, what is it?

Have you got some kind of disk optimisation software or antivirus software installed and running in the background?

Dec 23, 2014 7:23 AM in response to psploco

In the previous discussion that you started some months ago there was some screen shots of applications (I was reviewing where we came from), one of the applications was handbrake, this is a VERY compute intensive application, do you do a lot of video conversion? This may be where the disk full message is coming from.

psploco Author

Level 1

4 points

Dec 23, 2014 11:17 AM in response to David Ramsay1

Yes at that time I was not getting the message that my startup disk was almost full.

When I got the message I deleted many video files and got my disk space up to around 70gb -80gb free. I didn't change anything on my system that would make the notice come out.

Here are the results of the etrecheck I just ran

EtreCheck version: 2.0.1 (82)

Report generated December 23, 2014 at 11:14:22 AM PST

Hardware Information:ℹ️

MacBook Pro (13-inch, Mid 2010) (Verified)

MacBook Pro - model: MacBookPro7,1

1 2.4 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff not supported

Wireless: en1: 802.11 a/b/g/n

Video Information:ℹ️

NVIDIA GeForce 320M - VRAM: 256 MB

Color LCD 1280 x 800

System Software:ℹ️

OS X 10.9.5 (13F34) - Uptime: 0 days 19:57:13

Disk Information:ℹ️

TOSHIBA MK2555GSXF disk0 : (250.06 GB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / [Startup]: 249.20 GB (80.12 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

MATSHITADVD-R UJ-898

USB Information:ℹ️

Apple Inc. Built-in iSight

Apple Internal Memory Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Gatekeeper:ℹ️

Mac App Store and identified developers

Launch Daemons:ℹ️

[loaded] com.adobe.fpsaud.plist Support

User Launch Agents:ℹ️

[running] .dat00c2.000 (hidden) Support

/Users/[redacted]/Library/Application Support/Spotify/SpotifyWebHelper /Users/franciscomontenegro/Library/Application Support/Spotify/SpotifyWebHelper

[loaded] com.facebook.videochat.[redacted].plist Support

[loaded] com.google.keystone.agent.plist Support

[running] com.spotify.webhelper.plist Support

[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support

User Login Items:ℹ️

iTunesHelper UNKNOWN (missing value)

Canon IJ Network Scanner Selector2 Application (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)

Spotify Application (/Applications/Spotify.app)

Google Chrome Application (/Applications/Google Chrome.app)

Internet Plug-ins:ℹ️

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 Support

EPPEX Plugin: Version: 3.0.5.0 Support

Flash Player: Version: 16.0.0.235 - SDK 10.6 Support

Default Browser: Version: 537 - SDK 10.9

o1dbrowserplugin: Version: 5.4.2.18903 Support

QuickTime Plugin: Version: 7.7.3

Google Earth Web Plug-in: Version: 7.1 Support

googletalkbrowserplugin: Version: 5.4.2.18903 Support

Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support

iPhotoPhotocast: Version: 7.0

Safari Extensions:ℹ️

AdBlock

Audio Plug-ins:ℹ️

DVCPROHDAudio: Version: 1.3.2

3rd Party Preference Panes:ℹ️

Flash Player Support

Time Machine:ℹ️

Time Machine not configured!

Top Processes by CPU:ℹ️

13% installd

3% WindowServer

2% coreaudiod

0% Activity Monitor

0% AppleSpell

Top Processes by Memory:ℹ️

421 MB Safari

185 MB softwareupdated

137 MB Finder

107 MB installd

62 MB WindowServer

Virtual Memory Information:ℹ️

28 MB Free RAM

1.30 GB Active RAM

1.29 GB Inactive RAM

609 MB Wired RAM

2.87 GB Page-ins

533 MB Page-outs

psploco Author

Level 1

4 points

Dec 23, 2014 11:18 AM in response to David Ramsay1

I had to do a video conversion once but I don't use that application anymore and I uninstalled it a couple months ago

psploco Author

Level 1

4 points

Dec 23, 2014 11:21 AM in response to Lexiepex

Yes chrome has been installed on my macbook pro for years! I don't know why it keeps opening itself when I restart the computer. I already took it off as a login item

Yes it said the disk was ok

I did not do anything different. I just see this machine is terrible now

psploco Author

Level 1

4 points

Dec 23, 2014 11:23 AM in response to psploco

Lexiepex

Level 6

14,138 points

Dec 23, 2014 11:43 AM in response to psploco

Now Chrome is in your LoginItems !! take it out, then Uninstall it and see for a few days (restart). Remove it from the LoginItems.

You have enough free space on the disk now.

The PageOuts are not worrysome, as before.

The .dat00c2.000 I have never seen before (and not in your earlier Etrecheck list:

In Finder click the GO menu, hold the Alt(option) key and choose Library; in there open the LaunchAgents folder, in there MOVE the .dat00c2.000 file to the desktop (you have to set seeing hidden files before), then restart.

What is the result?

Lex

psploco Author

Level 1

4 points

Dec 23, 2014 11:53 AM in response to Lexiepex

I went in that folder and did not see the ..dat00c.... file. I saw the launch agents for chrome and spottily and took those out!!

How do i see hidden files?

Also even though I have enough space I keep seeing the message that there is not disk space!!!

Lexiepex

Level 6

14,138 points

Dec 23, 2014 12:03 PM in response to psploco

By far the easiest way is downloading XhiderPro from http://murtt.com/xhider/ and install it. it sits in the menubar: you choose hide or show invisible files. It is Yosemite proof and does not have any issue installing it. You start it one and it sits in the menubar.

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My Macbook Pro is going extremely slow