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All replies
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Helpful answers
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Nov 2, 2014 11:30 AM in response to nikimacby Kappy,Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
computer and after the chime press and hold down the OPTION key until the boot manager
screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
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Nov 2, 2014 12:41 PM in response to Kappyby nikimac,Thanks for your answer. I just went through all the steps. I does not seem to have solved my problem. It seems to me that it is something with my mac reading my external drive very slowly. It never used to be this slow with Mavericks. I have both my iTunes and iPhoto libraries stored on my external, and they are both still taking a long time to launch.
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Nov 10, 2014 12:48 PM in response to nikimacby ranuti,Check your FielVault option , if this is enabled it will encrypt ur Hard Drive and every time it tries to read, it will decript .. i had the same issue ,
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Nov 10, 2014 4:31 PM in response to nikimacby Eric Root,Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Why your Mac runs slower than it should
Things you can do to resolve slowdowns see post by Kappy
Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read.
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Nov 10, 2014 6:53 PM in response to ranutiby nikimac,Hi, Thanks. I actually tried this and it did not help. I have spoken with apple support and am going to get my macbook looked at by an apple genius tomorrow morning. We'll see what they say.
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Nov 10, 2014 7:10 PM in response to Eric Rootby nikimac,Hi, For background, here is what I have tried already;
-clean install of Yosemite (after initial install seemed buggy)
-verified and repaired Mac HD disk
-repaired permissions
-reset smc
-verified and repaired external drive (where itunes and iphoto libraries are)
-repaired itunes and iphoto libraries
Here is what Etrecheck said;
Problem description:
iTunes and iPhoto run very slowly after Yosemite update.
EtreCheck version: 2.0.11 (98)
Report generated November 10, 2014 at 10:03:18 PM EST
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6490M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 3:21:1
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (463.55 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Western Digital Ext HDD 1021 1 TB
S.M.A.R.T. Status: Verified
NIKI 1Tb (disk2s1) /Volumes/NIKI 1Tb : 1.00 TB (314.67 GB free)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.7 - SDK 10.4) Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[running] com.seagate.mediasync.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Quicksilver Application (/Applications/Quicksilver.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
5% WindowServer
1% Google Chrome
0% AppleSpell
0% fontd
0% Dropbox
Top Processes by Memory: ℹ️
150 MB softwareupdated
125 MB Google Chrome
90 MB Dropbox
82 MB Finder
77 MB WindowServer
Virtual Memory Information: ℹ️
217 MB Free RAM
1.55 GB Active RAM
1.35 GB Inactive RAM
1.10 GB Wired RAM
2.60 GB Page-ins
5 MB Page-outs
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Nov 15, 2014 5:19 PM in response to nikimacby leximoni,I'm having the same problem. Here is my info. There's stuff in red so I know that's not good!
Problem description:
after installing yosemite, my system has been really slow.
EtreCheck version: 2.0.11 (98)
Report generated November 15, 2014 at 7:00:29 PM CST
Hardware Information: ℹ️
MacBook (13-inch, Late 2009) (Verified)
MacBook - model: MacBook6,1
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:12:12
Disk Information: ℹ️
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 215.17 GB (124.97 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 34.03 GB (3.89 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.coreservices.uiagent.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.pluginkit.pkd.plist
[failed] com.apple.secd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
[failed] com.apple.xpc.loginitemregisterd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.cache_delete.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.spindump.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[loaded] com.mcafee.menulet.plist Support
[loaded] com.mcafee.reporter.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.mcafee.ssm.Eupdate.plist Support
[loaded] com.mcafee.ssm.ScanManager.plist Support
[failed] com.mcafee.virusscan.fmpd.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% WindowServer
0% launchd
0% AppleSpell
0% taskgated
0% notifyd
Top Processes by Memory: ℹ️
60 MB kextcache
56 MB soagent
47 MB System Events
34 MB Memory Clean
32 MB Finder
Virtual Memory Information: ℹ️
381 MB Free RAM
395 MB Active RAM
229 MB Inactive RAM
407 MB Wired RAM
2.06 GB Page-ins
107 MB Page-outs
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Dec 15, 2014 6:37 PM in response to nikimacby rachaelgray,mac is super slow.. can someone help? here's the results of etrecheck:
EtreCheck version: 2.1.3 (106)
Report generated December 15, 2014 at 9:30:34 PM EST
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
OS X 10.10.1 (14B25) - Uptime: 4 days 4:26:1
ST9250315ASG disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (13.17 GB free) (Low!)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5960S
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
/etc/hosts - Count: 2
Mac App Store and identified developers
/System/Library/Extensions
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.9) [Support]
[not loaded] com.devguru.driver.PTUMWDrv (11.1.28) [Support]
[not loaded] com.lge.driver.LGEMobilSolutionFamily (1.5.4) [Support]
[not loaded] com.novatelwireless.kext.wwan (3.0.24) [Support]
[not loaded] com.pantech.driver.PTRayUSBFamily (1.2.8 - SDK 10.4) [Support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.68) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.68) [Support]
[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.2) [Support]
[not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.2) [Support]
[not loaded] com.sierrawireless.driver.SierraFSRSupport (2.0.2) [Support]
[not loaded] com.sierrawireless.driver.SierraHSRSupport (2.0.2) [Support]
[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.7 - SDK 10.4) [Support]
/System/Library/Extensions/LGEMobileSolutionFamily.kext/Contents/PlugIns
[not loaded] com.lge.driver.LGELTEBus (1.5.4) [Support]
[not loaded] com.lge.driver.LGELTEMdmControl (1.5.4) [Support]
[not loaded] com.lge.driver.LGELTEMdmData (1.5.4) [Support]
[not loaded] com.lge.driver.LGELTENicControl (1.5.4) [Support]
[not loaded] com.lge.driver.LGELTENicData (1.5.4) [Support]
/System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/PlugIns
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.24) [Support]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.24) [Support]
[not loaded] com.novatelwireless.driver.3G (3.0.24) [Support]
[not loaded] com.novatelwireless.driver.3GData (3.0.24) [Support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.24) [Support]
[not loaded] com.novatelwireless.driver.NWVBE (3.0.24) [Support]
/System/Library/Extensions/PTRayUSBFamily.kext/Contents/PlugIns
[not loaded] com.pantech.driver.PantechBus (1.2.8 - SDK 10.4) [Support]
[not loaded] com.pantech.driver.PantechCDFree (1.2.8 - SDK 10.4) [Support]
[not loaded] com.pantech.driver.PantechCm (1.2.8 - SDK 10.4) [Support]
[not loaded] com.pantech.driver.PantechMdmControl (1.2.8 - SDK 10.4) [Support]
[not loaded] com.pantech.driver.PantechMdmData (1.2.8 - SDK 10.4) [Support]
[not loaded] com.pantech.driver.PantechSer (1.2.8 - SDK 10.4) [Support]
[not loaded] com.pantech.driver.QmiDriver (1.2.8 - SDK 10.4) [Support]
/System/Library/Extensions/PTUMWDrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.PTUMWCDFree (11.1.28) [Support]
[not loaded] com.devguru.driver.PTUMWCSP (11.1.28) [Support]
[not loaded] com.devguru.driver.PTUMWDIAG (11.1.28) [Support]
[not loaded] com.devguru.driver.PTUMWMdmControl (11.1.28) [Support]
[not loaded] com.devguru.driver.PTUMWMdmData (11.1.28) [Support]
[not loaded] com.devguru.driver.PTUMWUSBMergeNub (11.1.28) [Support]
/System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns
[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.7 - SDK 10.4) [Support]
[not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.7 - SDK 10.4) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.secinitd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
[failed] com.apple.xpc.loginitemregisterd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist [Details]
[killed] com.apple.awdd.plist
[killed] com.apple.coreservices.appleid.passwordcheck.plist
[failed] com.apple.coresymbolicationd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.findmymac.plist
[killed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.Kerberos.digest-service.plist [Details]
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.secinitd.plist
[failed] com.apple.softwareupdate_download_service.plist [Details]
[killed] com.apple.spindump.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.smithmicro.vzwwirelessd.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.spotify.webhelper.plist [Support]
None
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine not configured!
12% WindowServer
12% mds
0% Google Chrome
0% fontd
0% AppleSpell
120 MB Google Chrome
116 MB Finder
77 MB WindowServer
72 MB Google Chrome Helper
34 MB ocspd
Virtual Memory Information: ℹ️
38 MB Free RAM
1.36 GB Active RAM
1.34 GB Inactive RAM
659 MB Wired RAM
35.28 GB Page-ins
974 MB Page-outs
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Dec 16, 2014 6:18 AM in response to rachaelgrayby etresoft,Your machine is critically low of both hard drive space and RAM. Yosemite really wants a big SSD and a whole lot of RAM. All of those "failed" and "killed" entries are evidence that the system is cannibalizing itself due to critically low memory.
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Dec 16, 2014 6:39 AM in response to etresoftby rachaelgray,Thanks. This is frustrating because obviously it's a very old Mac and I wish there was a warning or something about how much RAM and space it would need before it offered me this lovely "upgrade". Can I downgrade back? That's what I'm thinking would be the best move now... but I already upgraded my iPhoto library to some new format required by Yosemite........ugh. Suggestions?
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Dec 16, 2014 7:27 AM in response to rachaelgrayby etresoft,It would be best to start your own thread to discuss these options. If you have already updated your data and you don't have a backup, there may be no going back. I am not sure how much RAM your machine can take. If it can take 8 GB, then you could upgrade your RAM and hard drive quite easily and inexpensively - much more easily than a software upgrade or downgrade. Unfortunately, you don't seem to be using Time Machine. You would need to buy an external Time Machine drive too. Backup your machine, then add RAM and new hard drive, then restore it all.
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Dec 26, 2014 9:30 PM in response to Kappyby pearlwhitson,The very first step turned my 2007 Macbook into a blazing fast young colt again. Thank you so very much.
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Jan 2, 2015 3:32 PM in response to nikimacby Edan114,Hi, I've had the same problems apart from when I have more than on application open it most of the time freezes and crashes. Any ideas ?