Why does my iPhone 6 not show up in my computer when it's plugged in with the USB cable?

Hello

I have an Iphone 6 for about one week now. I would like to view my photos and movies on my laptop (windows 7). But I can't view them because it doesn't show up as a portable device in my computer. When I plug it in I do hear the sound as if any USB would make.


Does anyone know what's going on? Am I doing something wrong?

Thanks a lot!

iPhone 6, iOS 8.1

Posted on Nov 3, 2014 12:37 PM

Reply
121 replies

Jun 1, 2015 8:26 PM in response to dssf80

I am using Windows 8 and here is how I fixed this issue for iPhone 6 Plus:

From Windows Explorer, right click on "This PC" --> Properties --> Device Manager. Under "Portable Devices," right click on the one that has error and choose "Uninstall." Disconnect the USB cable from iPhone and then re-connect it. The "Import Photos and Videos" Window should pop up. Go back to Windows Explorer and you should notice a drive with your iPhone user's name (may be your full name); this drive should be in front of your C: drive.

Aug 1, 2015 12:50 PM in response to johnnyb10021

Thank you so much johnnyb for your precise and helpful advise mentioning this media espresso programme - you have saved me from wasting some more hours on this issue or even from buying some other connecting cables or installing unnecessary transfer software ... your advised solution was easy to do and surprising - how can such an tiny/rare (?) programme block the whole functioning of an, as so often mentioned, easy transfer of photos ... Thanks again for finding this out and spreading the word !!!

Aug 3, 2015 12:21 PM in response to AKA.AK

i use window vista + iPhone 6plus, and i had that problem for a while, iTunes recognized my phone but it didn't appear as computer device.

i just managed to fix it. try this.


1. control panel --> Hardware and Sound --> Auto Play

2. change your iPhone device default to "open folder to view files using Windows Explorer"

3. connect your iPhone


hope this works for you.

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Why does my iPhone 6 not show up in my computer when it's plugged in with the USB cable?

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