Why does my iPhone 6 not show up in my computer when it's plugged in with the USB cable?

Me too. They block to say this was helpful, funny how they plan to protect reputation. 😮

Thank you SO VERY MUCH. I had tried everything,. Had installed the latest updates for Win7 and Itunes, all programs up todate. Itune will come up, but won't show the iphone. I completely uninstalled and installed iTune and all its pieces according to the order they give. (A long list, did order correctly), Tried the USB stuff.

Windows / Device Manger / find Apple Mobile Device USB Driver;

Turn off Itune if running Right click Apple Mobile Device USB Drive, disable, then unable,

Reconnect iphone, still didn't work.😢

I take a lot of pictures and videos and I needed to download these to my computer so that I can make movies. Spent many hours with no luck. Had to use drop box to off load pictures from the iphone and of course the 2 gig free they give doesn't go very far.

So I am thrilled to have the iphone showing up again. Still have not been able to figure out what makes the iphone disappear, as I didn't have problem for several months. Don't know if it is installing of new updates or what.

I like many other disgruntle users of apple product, have come to conclude that itune is terrible, and the interface iphone has to windows is horrible. It should not take people so many posts and so many hours to do something as simple as copying files from an iphone to one's computer. Maybe we all need to go back to good ole days of using a camera to take pictures and videos and not mess with iphones. Seriously thinking to switch to android if I find that it doesn't have major issues.

This worked! Thank you! My iPhone has had storage issues for months. It shut down completely and I was lucky to get it back. Had to take out SIM card and do emergency iTunes reset but I saved all of my data. It has been performing oddly since then due to memory issues and I couldn't get my photos off. Now, I've cut and pasted photos to my computer, freeing up storage on my phone. Thank you. It totally worked - within a matter of minutes. :-)

I Had suffered with the issue of my iPhone's and iPad not appearing in "my computer" (a desktop PC) for a long time. Something I recently discovered is, if I try plugging into one of the usb ports on the front of the PC, the iPhone will be recognised by iTunes but never in "my computer". As a test, I plugged into one of the ports on the the back of the PC which is a direct connection into the motherboard, and everything showed up as I wanted!

i Assume there's some kind of issue with power or something when using a port not directly on the motherboard perhaps?

obviously this is of no help to laptop users, as I assume all ports on there are directly on the motherboard, but perhaps not? Could just try a different port and see if that helps.

anyway, have a good day all 🙂

Thank you Johnny B, you solved my problems!!

I think I have a solution that should work for most everyone. It worked when all else failed for me.

Unplug all iPhones and iPads.

Open an administrator command prompt - click your start button, type cmd, and right click the cmd that appears and choose run as administrator.

type:

set DEVMGR_SHOW_NONPRESENT_DEVICES=1

devmgmt.msc

The device manager will load. From the top menu choose View, Show Hidden Devices.

Now, this might vary per Windows edition that you're using - on Windows 10, the iPhone devices show up under Portable Devices.

Right click each iPhone when you find them, and choose uninstall, until they are all gone.

Reboot your computer. Start iTunes. Plug in your iPhone and ensure that you respond positively to any prompts asking you to trust - this could take a minute or so as it reinstalls device drivers.

When I looked at the device driver details that were being used for the iPhone devices before, it was a driver from Microsoft, and the manufacturer was not known. After performing this procedure, it was an Apple driver, and the manufacturer was shown as Apple..

I think you will find that it works now.

Regards,

Kevin

Same problem here - used to be able to see my phone on the PC - now I can't - Solved it by unplugging it from the USB3 socket and plugging it into a USB2 socket - Now I can see the phone and all my photos and I didn't have to update any files.

Upgraded my itunes last night to the latest 12.4.0.119 version and my iphone is on 9.3.2. Connected my iphone6 and itunes doesnt show it, its there in device manager and shows up in windows explorer also. Tried the above solution but it didnt work.

Pls help

I am using windows 10

Which "above solution" did you try?

Best answer so far ! Thanks !

It's quite simple.

1. Turn off itune

2. Go to control panel > administrative tools > Computer management > device manager OR you can simply type device manager in your start button

3. Click portable devices in that list,( You will see apple iphone with a yellow triangle)

4. Right click it and hit "uninstall" (It will remove the iphone device)

5. At the top where it says "action" next to the file, Click it

6. Click "scan for hardware changes"

Voila...it is fixed. Your iphone will pop up.

I had the same problem that my iPhone 6 plus would not show up in explorer like it used to, so that I could backup my photos.

My iPhone appeared in the devices in Windows 7 pro but appeared under the grouping undefined. I tried updating the driver and Windows said the best driver for my device was installed. The first answer said that enabling the device fixed the problem, so I disabled my device, then enabled it. It appeared in explorer immediately.

Ah! Thank you so much for posting this. I tried all the other solutions and spent days trying to get my phone to show up on my computer. Until I saw this post. Then I tried iCloud and didn't actually have much luck with that either. So I gave up on that route and am using Google Drive instead. It works like a dream.

very helpful - Thank you

I uninstall current driver on device manager. Reconnect and voila. Works fine