message option for customized contacts

When I add a custom label to a mobile phone the option for texting disappears from the contact. I guess what it is doing is changing the phone from a mobile to something else. Is there a way to have a custom label, that will show as a mobile for texting.

Posted on Nov 5, 2014 11:58 AM

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25 replies

Nov 5, 2014 1:23 PM in response to Chris CA

Chris CA wrote:


Are those actual cell phone numbers?

The only time I don't have the message bubble is if it goes to a landline.

I don't have the message bubble showing up in contacts unless the number is labeled "mobile" or "iPhone". In the screen shot below, both of those numbers are mobile numbers. As it turns out, the one in this contact labeled "mobile" is an iPhone. The other is not.


User uploaded file

Nov 5, 2014 1:26 PM in response to IdrisSeabright

Meg St._Clair wrote:

I don't have the message bubble showing up in contacts unless the number is labeled "mobile" In the screen shot below, both of those numbers are mobile numbers.

Good call.

If I change a contact # to Mobile or iPhone, it adds the bubble (and vice-versa).

Guess I needed to look at it a little deeper.


However, if I select click Send Message at bottom, I can select any of the numbers listed for that contact.

Nov 5, 2014 3:55 PM in response to mrpaul77

mrpaul77 wrote:

Not that it's a huge deal, but having to leave txt, to go to contacts, search and then click send message, adds quite a few steps. When you should just be able to type the name and have it populate.

So when you start typing in the To: box, it doesn't display all contacts with the info you are typing?

I type a B and all contacts with a B anywhere in the contacts show up.

Then type O and it starts to narrow down to all contacts with BO anywhere in the contact.

I do this until I see what I want then tap that number to use it.

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message option for customized contacts

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