ios crash report due to a third party application

adamfrombessemer wrote:

My pop-ups are blocked, always have been, and my phone was still affected by this. It's a little more vicious than your avg pop-up.

Then it's a website redirect, and that's controlled by the website not your device.

Report it to the website manager.

I got the same issue too on my IPAD Mini. I was worried and called on the number provided. A lady answered and there was a lot of noise in the background !! Like a fish market. That's what made me think it could be hoax. She demanded 70$ per device associated on each Apple ID!!! Thats when i backed off and googled about the issue.

Switch off your WIFI.

Clear all cookies and History and Data

Close all current applications

Restart your device.

Make sure to reset your Apple ID Password on another device before you do the above.

I am not sure how come APPLE has not acted on this yet.I thought IOS was secure and hence bought 2 IPADS. The number is there. They can call then and file a case of hacking/forgery/anything.

I am glad i did not give my card details. Or else my account might have been wiped out.

I HOPE APPLE TAKES THIS SERIOUSLY. THIS ISSUE CANNOT BE SITTING IN THIS DISCUSSION FORUM FOR MORE THAN A MONTH!!!

PLEASE DO ACT ON IT !!!!!

GoodReader.app has a setting within settings.app, that says "dont open anything"

and they explain that it's a deadlock emergency recovery setting. turn it on to prevent an endless opening of a constantly crashing file on goodreader's startup.

safari could implement something similar to "dont open any tap"

Thanks for this. Just happened to me and the Airplane / Clear History worked like a charm. 😎

Hey, thanks for sharing it worked!

The fix worked but I still hope that Apple improves Safari security. This closed ecosystem that Apple is preaching is not as secure as they claim if you can effectively disable Safari that easily.

I was looking into this issue and it appears that there is some code you can use on a website to disable the popup blocker setting. Not entirely sure how/if it works.

Also, does anyone know where the popup message is originating from? The website itself? If so, then the webmasters need to be told that their site has been compromised otherwise people will continue to run into this. I doubt we all visited the same website to get this message.

I did what you did and it worked!! The number I was supposed to call to fix the problem was 844-623-9689. but I was immediately suspicious upon receiving the message and went to the Apple support site. As others have said on this thread, I hope apple is able to find a fix for this problem going forward.

Rich

TThe only browser I use is Chrome. clearly safari is built it, but I have no button for it - was only able to access internet by using multi-screen. these scammers have bugged my Chrome and want 40.00. Lied all over the place about working for Apple...

anyway, how do I restore Chrome?

Delete Chrome. Reboot the phone. Add Chrome from the App Store.

Ok this just happened to my Mom: Due to a third party application in your phone, iOS crashed. Contact Support for an immediate fix - 1800-523-2251. and I told her that it was a scam but she actually call the number on her screen already and then proceeded to give them her credit card number to be able to fix the problem. I told her to cancel her card immediately ...I am worried for her is there anything I can do?

Call the card issuer and alert them to fraud. If she gave them her Apple ID and password change the password immediately.

i had the same issue that safari is crashed and unable to open it. every time i open it ,the popup screen asking me to call 1888-652-4757. i end up calling the number. it was a man who answered after a long wait on the line with a believable recorded message that the call will be monitored for security purpose.he asked for the IMEI number. asked me whether i am calling from same device and i did give the IMEI number and said yes to the device. he checked and said i am using iphone 5 and has to pay $19.99 for the software. my warranty is expired which is only for 90 days and i have to renew right at that time otherwise it will affect other applications too. even if i renew it will last only for 90days or until i have another crash.like others said the background was very noisy and it alerted me that a good company doesn't provide such low quality customers service.i said i will check with my local store and the man said i can call anytime on the same number. i checked online and the airplane mode and deleting history helped me. but my concern is that i gave them the IMEi number and my phone number . can anyone help me with this?

With your IMEI and phone number they have the ability to have your phone blocked as stolen. Some of these scammers threaten to do this to exact a ransom from you. I suggest notifying your carrier that this has happened and ask them to note in on your account.

Note that this is a SCAM; it is not a problem with your phone.

Thanks Lawrence FInch