ios crash report due to a third party application

I'M having the same problem on my Mac. Tried turning off wifi, rebooting and trying to quickly activate a different tab on safari. Not working. Cannot get to the history in safari since its grayed out. Help

hi iam the same person

This is a DEFINITE SCAM. I read the feedback on here just to make sure, and the same lady with the asian accent as described picked up the phone and went through the motions. She said I'd have to pay $39.99, and I told her that this sounds suspicious. She turned sarcastic and said "OK ma'am", and said bye and hung up.

After finding the solution, I called again just to let her know that I knew this was a scam, and she hung up on me mid-sentence. DO NOT TRUST. These people are ridiculous!

AHhh God bless you!! I called apple as well and they said they'll charge me $59 to remove the virus and I was thinking are you joking me that's dumb. And the guy was saying how if I don't fix it it'll get worse and I just hung up. But this worked!!! So thanks so much

thank you thank you thank adamfrombessemer

you're the best and u just helped me out 🙂

HELP! This just happened on my work computer. I need my Safari. I can't do a thing on the web, everything is grayed out and I tried re-starting the computer, it's still there. The iPhone solutions don't help me. Does anybody know what to do when this is on a computer?

I just did some more searching and found this on a UK message board: On Mac close Safari and reopen it while holding "Shift" key. I tried that and it worked. I immediately cleared my history and cache. What an insidious scam!!

I just experienced the same problem on my iPhone 5s. My phone is now saying "no service". I called sprint and they are saying that everything appears to be okay with my phone and they aren't seeing what I am seeing. So, I called the 1-800 number and for the "scam" and they tried to con me out of me money. Basically, I have reset my phone, did the airplane mode and cleared the cookies and history, etc. Nothing is working. Has anyone else had the same issue in which nothing is solving the issue?

This just happened to me and my daughter's. Unfortunately I called the number but didn't authorize any payment. Couldn't understand at all what the "chinese accent"guy was saying and I told him I wouldn't pay the 49.99 he was asking for and that I should go to apple store. He said they would charge me 99.99 !!!!! No way, I knew it was a scam. He insisted and couldn't clearly explain me why it was happening.

Thank you all so much for the help!

Thank YOU!

This did the trick! but now I am concerned if my phone's information is secure again, i.e. my passwords and personal information I enter on different accounts?

If you called the number and gave anyone any personal information you information is NOT secure. And your device may be hacked. However, if you did not respond to the message you are OK.

Thank you so much for the information! your instructions were easy to follow and cleared the problem.

i was watching somethings on iphone 6plus 9.3.5 and then asked me warning ios crash report i can't open safari help me please

It's a scam, just like it was years ago when this thread started. Just read the thread from the top and you will find the solution.