ios crash report due to a third party application

Did they manage to use your mother's card? I just had that pop up, I managed to open safari quickly and before it popped up again I hit the x to close the window, took me a few tries but it worked. The number that showed up for me was 1-800-556-2901, I didn't call, knew it was a scam was just concerned about picking up a virus or something. I always tell my dad or older family members not to give any info to anyone.

I also had the same scam pop-up and did the clear web history and I worked! The lady that answered the phone I couldn't understand wanted I think she said $30.00 to fix it. Thank you for the help on finding a fix! 🙂

Worked like a charm!

worked like a charm. thank you

Just received this message today ... the issue is still going on.

I hope no one else is fooled by these people who claim to be "Apple Technical Support".

If you feel something is wrong always contact Apple or your carrier DIRECTLY.

I followed these directions and it worked!

Prior to this, I called the toll-free number in the pop-up box, telling me that safari had crashed and I needed to call.

I was directed to a call center in India, asked for my name and the serial number of my iPhone, which I gave. Hmm. Probably not a good idea.

The customer assistant told me, after running a check on my serial number, what kind of iPhone I had (a 5S-- thank-you), and that since my Apple care warranty had expired, I needed to pay 39.99 with a credit card to fix it. I said no thank-you, hung up, and found this solution here.

Thanks again!

TThat is most likely just a pop up and can easily be solved by clearing your history and or cookies, preferably both. You can press the book in the safari page and you will see "clear history" written in blue, but if you cant do that then go to settings, general , Safari , and then you can see two buttons, " clear history" and " clear history and cookies" if the problem persists then call or visit apple

I know how to fix it.

My point in posting this was to warn others, as stated above.

Another way to stop this is to go to your email and click a link (that you know is NOT a scam) and it will open another tab in safari and then you can click the "x" on the offending tab to close it. This happened to my wife today and was the first time I had seen it and she didn't know what she tapped to end up there. I went to her email and clicked a link from the bookbub email she subscribes to and was able to "x" out the scam tab. I'm not sure if this has been fixed in iOS 8.3 or not since she is still running 7 and I can't figure out how she got there so I can try it on one of my iOS 8.x devices.

Thanks Adam! I came close to falling for this one. Your suggestion was EXCELLENT!!!

I Called this number and that man said I need to pay $29.9. then i found this . It worked. Thank you so much!

I Gave him my phone number and APPLE ID. I am worrying about too.

DO what is said, settings, airplane, Safari, clear history! Ty fixed in minutes!

Thank you! It worked and so easy, I need step by step instructions 🙂

HI I had also the same problem on my iPhone 6 plus. But this people changed the number for me 0800 652 4895. When I call them they told me they need £20.00 for fix the problem. I definitely know these are frauds. I know how to fix it. But lots of people don't know about this trouble makers. They stealing money from simple people. hope Apple will take some action aganist this frauds.