ios crash report due to a third party application

The first time we got this message I did not call the number I just restored the phone from a backup we had done the day before. Then I searched the issue and ended up here. I disabled popups and ended up with this message again about a week later. The site it was on for me was pixgood.com. My daughter was looking for pictures of cats and clicked on one and then clicked to go to page. When it showed up again I knew how to fix it. Sooo glad there is an easier fix 😁 Thank you so much it worked perfectly and was so easy

This is what I did (because deleting browsing cookies and history is a shotgun approach to fixing problems)

settings > safari > advanced > javascript > disable

after turning off JavaScript, go back to the page in safari (airplane mode or not) and click the ok on the popup, it should fail to execute again. Then close the offending page.

I had the same issue with my phone today. I was able to close the window but I am wondering how they are able to do this? I have pop ups blocked, always have. I also ended up with it coming up while reading a gardening blog by a reputable person. After reading through this is happening on all different sites. Isn't there anything Apple can do to stop it? It has been going on for months.

The sites that it happens on are getting malware-laced ads. Notify the site owner, and don't visit those sites. To avoid it you can turn off Javascript in Safari settings, but this will prevent you from using many other desirable site features.

This is what popped up on my iPad tonight. I went int settings>Safari>Clear history & data. That fixed my problem; however, I was FREAKING OUT!!! I then blocked my number and dialed the number and it has a prerecorded women's voice that mentions "enter your extension. I hung up before an actual person picked up, and the site I was on was about Gorilla Glass.

Also note for future reference:
This (and other scams) use inconsistent spellings.

On one line it says "IOS" and on another line it says iOS"

On one line it says "i-phone" and on another line it says "iPhone".

You know, of course, that real messages from Apple or Apple developers are consistent in spelling,

and they don't use the word "immediately" either.

I The semantics is strong in this one. Anyway, this doesn't work for Chrome. There's not clear history setting that I could find. I checked it after work and was able to shut the offending window before it could figure out to run the pop-up whatever-it-is.

Thank you for your help! i was seriously thinking i was going to have to take my device to the apple store!

🙂

I gave them my yahoo id when I got this message!!!! Should I be concerned they can use it for something? Is it really a scam?

Yes, you should be concerned. Did you give them a passcode also? Did you let them log in to your computer? In either of these cases you should b REALLY concerned.

I Just gave them my id. No password or anything else.

This occurred on my niece's phone tonight. It was read to me via the phone and without seeing it the first thing I noticed was the poor grammar. That is not Apple for sure! To find out where this number originated I dialed it from a landline. Never would I suggest anyone using their iphone to dial this as you do not know who or what is on the other end and what they are able to interject into your phone or receive from your phone during or after that call. It was a female computerized voice requesting me to enter the extension I was trying to reach. I entered nothing however there was not any time to even if you wanted to. Now that I can see the original Message that came on the phone, as you can find on page 4 of this web site, I can also see the errors in how they incorrectly used the abbreviation for the mobile operating system. This is attached to advertisements sent out from the websites you visit with the websites owner unaware of the problem. Contact them and let them know. Also, within minutes of being notified about this by her mother the phone's memory started being eaten up with reports coming across the screen that she no longer had enough storage space. So these folks are getting wiser (unfortunately) and faster in how they are attacking the iPhones and they have gone from scammers to imbedding viruses. God help us all. Protect your iPhone. Apparently they are virus approachable now.

It is not a virus. It is a web site that is simply pumping large amounts of data to the display of the site. Put the phone in Airplane mode, and kill the pages in Safari. Then go to Settings/Safari and clear the site data. And don't go back to the site where it happened.

ah! this helped so much thank you! i was freakin out. i called the number and everything. i was like this can't be it. so there shouldn't anything happen on my phone down the road right?

You should be OK going forward.