I cannot delete iPhone keyboard shortcuts. They keep restoring.

We know what the problem is.... You have a corrupted iTunes or iCloud iOS backup. This needs to be fixed LOCALLY in order to kill your zombies.

Aply apple need to fix iTunes, iCloud backup or iOS or all three. That's the only way.

I hold out very little hope that the irritatingly "friendly" first, second, or tenth Apple line engineers will ever fix this problem. Nor do I think iOS 9 will bring you any Christmas presents!

It will not be fixed with iOS 9, just as it hasn't been fixed with previous iOS releases. For whatever reason, Apple has clearly decided that a fix would be more of a hassle than just tolerating complaints from whatever quantity of users are experiencing this (even though that quantity of users is probably vast). Perhaps Apple thinks that eventually those users will simply configure a phone anew rather than perpetuating the problem by restoring from backups.

As for the quantity of users experiencing this, my guess is there are many. My phone used to have problems searching for names in the messages. I assumed it was a rare problem because I didn't see much about it in the forums. But, when I asked friends with iPhones, almost all of them had the exact same bug, but they simply tolerated it. That tells me that this zombie shortcut bug must be even more widespread, but people tolerate it (like they tolerate many things Apple-related since Apple really is generally wonderful and the best).

The fix is on Page 17. Don't assume there is any other way to fix it. Too many of us have wasted our time trying.

Thats nice... But I already tried the page 17 solution. I was able to find the files and delete them. I have also re-backed up and confirmed they are no longer there.

My zombies still continue to return. My search continues...

Ok, so I know I said I wasn't going to post again, but since the reply was to me, here I go. I suppose my only question to mcbeenb is, did you see No. 5 on pagemakers post on page 17 and did you see any files from 2013 there? If so did you also remove those because they seem to be the culprits in addition to the others. See my post below pagemakers on page 17. I also had posted the entire process as outlined by Chris originally with my additional steps, but the Apple God removed my post because it referenced the program to use to get rid of the corrupt files saying it was advertising. However it appears you already have that program. I'm guessing your problem rests with additional corrupt files that are being referenced and need to be deleted. Not being able to see your directory there's really no way for me to know for sure.

Look at Chris's original post on page 1. It should look just like that, but you may have additional files located in the Keyboard folder directly above the CoreDataUbiquitySupport folder as both Pagemaker, I and others have. If so, delete those. The ones I had were dated back in 2013 and contained the zombie shortcuts. Once that (those) file(s) were removed the problem was solved. I hope that helps. Again I had posted this in detail, but Apple removed it...

That's helpful! It's late here, but I'll think about it and have some more questions tomorrow. One question though, how many devices do you have (iPads, iPhones, etc.) linked to your Apple ID associated with this backup? In other words, how many devices are linked to your same iCloud account? And did you do the same process for each of those? I guess that's more than one question... I'll do my best to help you!

I dug through all the settings I could find in icloud and confirmed I have no current IOS devices registered other than my iphone. I have had many devices others on the system in the past though. So sad :-(

And I assume no other backups show up in ibackupbot directories in addition to your latest iPhone backup. I was guessing it's from another device or an old backup. This is a new one. I'm a bit baffled, but I'll give it some thought.

mcbeenb wrote:

I believe it is the only IOS device tied to my account. I do have three macs that are tied in. Do you know of any way to get in and cleanup/reset icloud sync data?

Excellent question - answer is no, but you can just create another icloud account. It is free from Apple and free of shortcuts. Easy speedy fix if you want to chose that way. Got to love smart people like you.

Kind of an obvious question, but did you delete all of your shortcuts from your Macs and iPhone after you fixed your iPhone backup? I had to delete all of my shortcuts from all devices (especially my Mac) because they all sync to iCloud. I took screen shots of all of my shortcuts so I would remember which ones I wanted to keep and then deleted ALL shortcuts from ALL devices and computers. Once I saw that the zombies were no longer reappearing after many reboots on my iPhone and I had deleted them a few times they disappeared never to return. Getting a new Apple ID and iCloud account as suggested doesn't help, been there and tried that. Let me know if you've done the above, because its been awhile since I cleaned up the zombies, but I do remember having to ultimately delete all of the shortcuts from everything before they stopped returning since the devices all "talk to each other."

Make sure it's the iBackupBot from the icopybot website, not icopybot. I didn't have any trouble downloading it on my Mac or on my PC. Back up your device to iTunes directly to your computer (not iCloud) before you download ibackupbot as it will be looking for the backup and can hang up if it can't find the device.

Finlay after longtime my issue is solve by help of ( pagemakers4 ) on page 17. Actually i was thinking this problem will not be solve coz am trying for long time to solve it but it's appear from no where. Anyway for any one having this issue try this way Up. 🙂

I have found a very simple fix for this!

1). Open Settings>General>Keyboard

2). Delete the keyboard shortcuts that you do not want

3). Go back and open Settings>General>Reset

4). Select 'Reset Network Settings' (you will not lose any data but you will have to re-enter your wifi password)

5). After this, I did a backup too but it isn't necessary

It has been 24 hours since I have deleted the shortcuts and they have not comeback. (Used to come back after 15 minutes so I think its safe to say it's fixed)

This issue has really been annoying me for a long while now so I hope this fixes it for you🙂

AN added twist to this saga, I have a zombie photograph that keep reappearing too. It can be gone for months then, argh..... back it comes on iPhone and iPad. In fact today not only did it come back, it came back in duplicate!!!

I quickly checked the shortcuts, but those zombies had not come back, so looks like the photos and shortcuts each have their own Lazarus bug 👿

I fear you are being rather over optimistic there. If they have not come back after 6 months, then consider uncorking the champagne!

I have been free of them for weeks at a time, then for some reason the pesky things reappear, so wait a while .... Good luck!