I cannot delete iPhone keyboard shortcuts. They keep restoring.

Chris,

I backed up my phone to iTunes

I downloaded what I was told to download from the link

I opened it and I got a bunch of error messages but after I pressed OK for all of them I could get into the files.

I found "CoreDataUbiquitySupport" and deleted it. I had been pressing the red X but I eventually clicked delete on the right thing.

It was deleted then I simply closed that application, went to iTunes, pressed restore backup... And clicked the one I had previously done right before deleting the file.

I have had times where after resets, the shortcuts would stay gone for a day or so. After it restored they were all there, I deleted the ones I don't want and then I restarted it: still gone, but then I woke up this morning and some were back. I have to do it for my iPad now but for the last month my shortcuts haven't been syncing through iCloud for some reason. So, when I eventually turn it back on after restoring from the backup, different ones will be there. I don't know how to get them to start syncing between the 2 iOS devices again... I'll write back after I do the steps on the iPad.

Im on the road right now so I reAlly didn't have a chance to read ur post in detail, but I sss you did mention something about having other devices. Before you do any of this procedure, YOU MUST LOG OUT OF APPLE ID/ICLOUD OF ALL OTHER DEVICES FIRST!!! then proceed with Chris's steps.

as of as of this morning, my zombiecuts are still gone!!!! Obviously, after the trick has been done you can re login to your other devices. Also re sync with iCloud after you're finish as I did

I signed out of iCloud on my iPhone and my iMac, my iPad is restoring from the back up right now. I will have to sign back into iCloud on it, but should I do it before or after I do the process for my phone? (Since I need to be signed out of everything before doing it)

NAna, listen this is what u do, very simple:

1) sign out of all your devices except the device you'll be performing the procedure on. Now this is the very first step, before u do anything else!

2) perform procedure, erase zombiecuts after phone boots back up.

3) perform and Icloud sync. Turn off, then turn back on to confirm they're still gone.

4) now re sign into your devices and immediatey erase all shortcuts before it syncs again.

REmember , I only had one ipad to sign out of, if you have more devices that may complicate The procedure furTher.

GOod luck nana!!!

Well, I have spent ALL DAY on this fix and it would seem that if you have multiple devices, the problem does not resolve.

For me it’s not just a problem of re-appearing shortcuts, it’s also a failure to sync (sometimes) between iPad, iPhone, Mac and MBA.

Each bloody device has different shortcuts despite being part of the same account.

Some devices sync sometimes and some don’t.

Some shortcuts re-appear and some don’t.

Apple, we are nearly on iOS9 and this still doesn’t work in iOS 8.

Talk about frustrating.

<Edited By Host>

You don't have to sign out of your iCloud account. Second if you fix one device but then another device has the glitch it will just sync back up to iCloud and appear on your first device. Keep in mind your first device would still be fixed. So just clean up all your devices. I am tired from work, I won't be able to post as often as I would like 😕.

--

Chris

Not on my iMac right? For a long time now, my iMac and my iPad mini shortcuts have been blank (signed into iCloud on both) while my phone is the one with the issues.. No syncing between any of them though.

Nina, love, how long did they actually stay away for?

I must report that today, at about noon, I checked them again and noticed that Omw - On My Way! had zombily re-appeared... However, I believe this is a stock/default pre-populated shortcut, so it may be as-expected. I immediately erased it and it hasn't come back.

So far, so good on my end. However, I still have not logged back into my iPad as of yet. When did you notice your zombiecuts return, at any particular moment maybe after you signed in on one of your other devices?

Hey Shrek. I'm sure you didn't mean any offence. But, calling people 'love' may be heard as a bit insulting/sexist. Ya might consider deleting that from your post. Your local neighbourhood political correctness police thank you.
Regarding the link to icopybot... I don't know much about this so I did a quick google search. The first thing I found was:
http://download.cnet.com/iCopyBot/3000-18553_4-10906705.html A user there refers to icopybot as having malware.

Another link from reddit debates if they should allow links to a software that may or may not be related called 'copybot' instead of 'icopybot'. http://www.reddit.com/r/secondlife/comments/22ov90/meta_should_the_second_life_s ubreddit_allow_links/

Can anyone provide a link to a reputable website that actually confirms this software is safe and not simply grabbing all of our iphone's private data?

Right. there's a slight risk I suppose with downloading any unknown software. However, it was easily uninstalled and in order to send any information to a remote server it would have to access/open up ports, and that was never done.

Skepticize if you wish, meanwhile my shortcuts are gone and phone is functioning perfectly. 🙂

I did the steps exactly as I was supposed to, most were deleted (so far) but some do still come back after a restart. I did the process twice to see if I could get rid of the last 38 that are still showing up. For me, "some" is 38. It was so much worse before. The issue is still annoying. At this very second I would say it worked for most of the shortcuts that kept coming back but again, there's a handful still appearing. And Timothy, I've been doing a deep system scan with Virus Scanner for the last 20 minutes. Usually it takes an hour or so and I still have the software in my applications folder, nothing has come up so far. (I'm skeptical as well)

Lol...this is crazy!! so, prior to this procedure, they DID talk to each other fine,page?

Well, I did a little research on VOWSoft, Ltd. and apparently theyre a software dev from China. They've produced many types of softwares, for backing up,copying, syncing, uninstalling, etc... Their software is licensed through several software companies in California. Besides some adware imbedded in their software here-and-there, it looks relatively safe.

I uninstalled it very easily, without incidence. I used CCleaner to uninstall.

As stated previously, shortcuts are still gone after several syncs/since sunday night. cheers!

I got the result "no malware found" so that's good. And to everyone else, I just want to get rid of the 38 or so.. and get them to sync between all of my devices... The strange part is the shortcuts came back on my phone while I was signed out of iCloud.

Hi Nina

I am in exactly the same boat as you. Some zombies are still there and some are gone. Also my shortcuts are not talking from IOS to OSX and for quite some time now. At lease most are gone right?

At least this is a move in the right direction and I am about to go have another look at the back up and delete again perhaps. I did notice that it took quite awhile for my shortcuts to reappear and when they did everything was right. When I turned off and on the phone again we had zombies. Of course they are shortcuts I use the most.

To everyone good team work as I have had a ticket with Apple for 1.5 weeks now and the Engineers have not gotten this far. I did submit a link to my rep for this thread and he did forward it to his engineer. I suggest WE ALL DO THIS under feedback or an apple rep email address.

Regards,

Robert

Update:

My OSX shortcuts are good but not talking to iCloud so quickly like IOS does. I still have zombies hovering around in IOS but not OSX. I have deleted them for the (how many days since IOS 8.0?) fillionth time and will see what happens. It would be good to maybe see what is in the cloud folders but going through the terminal steps and changing extensions isnt something I want to play with at the moment.

I have only 2 folders in my IOS back up as in the directions from Chris. And thanks Chris because this has been a problem that has stuck with us since IOS 8.0. This is the closest to a fix that anyone has come up with. I am not sure what steps I should take now and really dont feel like doing another IOS restore frankly right now but will if I have to.

Again pls send this link to feedback or an apple rep. Send repeatedly it will get their attention eventually.

Regards,

Robert